101–110 of 115 posts
I don't care about Mandrill (who uses it, anyway), but deeply concerned if I should expect same quality, incident response and attitude to customers from parent company — Mailchimp.
You most definitely should expect this and much worse from MailChimp - see https://news.ycombinator.com/item?id=18715866 .
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I moved to sendgrid when they announced mandrill's merger and have never been happier.
Except now, sendgrid is merged with twilio; so... history repeating?
They have a status page. What does Mandrill and MailChimp combining have anything to do with SendGrid and Twilio?
Disclaimer: it's my tweet that is linked in this story, and I submitted it. There's no news story as far as I know. Better links are appreciated. Mandrill stopped delivering email at 04:51 UTC on the 4th of February. Nobody knows whether the received emails are lost, what the cause is, how soon any change will occur. It took Mandrill over 9 hours to acknowledge the issue. They are posting the same message over and ov…
> which prevents email delivery from compliant Danish email servers. Any email server which validates that the remote host name matches the cert will be be very sad. Doesn't matter if it's compliant (to what btw?), in practice email server owners are sloppy.
> The impact to users could come in the form of not tracking opens, clicks, bounces, email sends, inbound email, webhook events, and more. Right now, it looks like the database outage is affecting up to 20% of our outbound volume as well as a majority of inbound email and webhooks.
It makes it seem like the actual sending emails were not effected, just "tracking". I landed on this thread as some reporting emails of ours weren't sent. Can anyone confirm it effected the sending of mail too?
Luckily we had nothing critical running through Mandrill, but I feel sorry for those who did, given it hit right around CNY where many people will be on holidays.
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Loved mailgun when I was using it a few years ago for some small campaigns. Unfortunately the free tier service had a big problem with server reputation. A noticable amount of emails were spam-flagged or rejected by recipient systems. Not surprising that free services would be abused, but was a little disappointing. I would assume the paid customers get servers with better reputation/history.
What do you recommend? I'm on their lowest cost tier and am seeing some of the issues you describe.
I live in Atlanta where MailChimp (the parent company) is headquartered. They hire for progressive politics first, actual technical skills second/third. Many of their employees spend a large part of their day on social justice crusades targeting community members for wrong-think instead of gasp actually building a better products and taking care of customers. They are also known to remove accounts on the system based…
> They are also known to remove accounts on the system based on these partisan politics. Please provide proof when making claims like this. Infowars/Alex Jones doesn't count, they were universally blacklisted.
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Move to mailgun https://www.mailgun.com/ I was already angry enough when mailchimp merged mandrill with its main service
Loved mailgun when I was using it a few years ago for some small campaigns. Unfortunately the free tier service had a big problem with server reputation. A noticable amount of emails were spam-flagged or rejected by recipient systems. Not surprising that free services would be abused, but was a little disappointing. I would assume the paid customers get servers with better reputation/history.
Earlier quoted context omitted.
> They are also known to remove accounts on the system based on these partisan politics. Please provide proof when making claims like this. Infowars/Alex Jones doesn't count, they were universally blacklisted.
ROFL. Please provide proof they remove accounts based on partisan politics! Except for that case that they removed an account based on partisan politics!
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Move to mailgun https://www.mailgun.com/ I was already angry enough when mailchimp merged mandrill with its main service
Loved mailgun when I was using it a few years ago for some small campaigns. Unfortunately the free tier service had a big problem with server reputation. A noticable amount of emails were spam-flagged or rejected by recipient systems. Not surprising that free services would be abused, but was a little disappointing. I would assume the paid customers get servers with better reputation/history.
Not really surprising when some companies surely are using services like Mailchimp to send spam - depending on your definition of spam.