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Gmail Services Global Outage

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Re: Gmail Services Global Outage

#151

Earlier quoted context omitted.

I’m on Fastmail. Spam is filtered out perfectly and no false positives in 2 years of service. Make the move away from Google, don’t be scared and don’t be guided by false excuses.

I hope you like paying per mailbox. That's a non-starter for someone like me who handles mail for 10-20 of my friends on my own domain. That's $500-$1000 a year on Fastmail's Standard plan, the lowest tier plan that allows you to use your own domain.

I fail to see your point here, we're looking at the situation of someone stuck on Gmail. Nobody is suggesting that people should give up their homebrew domain system in favor of fastmail.

Re: Gmail Services Global Outage

#152

Earlier quoted context omitted.

I’m on Fastmail. Spam is filtered out perfectly and no false positives in 2 years of service. Make the move away from Google, don’t be scared and don’t be guided by false excuses.

I hope you like paying per mailbox. That's a non-starter for someone like me who handles mail for 10-20 of my friends on my own domain. That's $500-$1000 a year on Fastmail's Standard plan, the lowest tier plan that allows you to use your own domain.

Do you know of an email provider that doesn't work this way? Asking because I'm currently using gmail for a little project and make use of aliases and catch alls and then make and remove additional accounts as I need those accounts to be able to send mail in addition to receiving it.

Im not really interested in managing everything that I perceive goes into managing my own email server (ip reputation management and having to keep a box online 24/7)

Re: Gmail Services Global Outage

#153
post #58

We managed to centralize everything, email, git, even the web. I understand 99.99 looks fine, but is somewhat sad to see half the world without email.

I wish I'd saved a link to this, but the last time around when centralization was the big push, someone pointed out that the uptime numbers we care about in a professional setting relate to all of our tools, not just individual ones.

Which is to say that if I can get 75% of my work done without one of my tools then the impact to the business of an hours long outage is relatively small. Even if the outages are frequent, we can learn to adapt (real example: oversubscribed Atlassian products crashing on Friday afternoon due to resource exhaustion - move work to Thursdays or Mondays).

But if the entire system goes down due to shared hardware or simultaneous software upgrades, then you can end up with an office full of people who can't get a lick of work done. Heterogeneity wins out in this case, and 9's can be measured in a way that doesn't reflect the actual business impacts accurately.

Re: Gmail Services Global Outage

#154
post #134

I'm sure that wasn't correlated with my today's select 100k messages, mark then as read and archive all - but the timing was perfect

Based on my extensive arguing on the internet experience, I can 100% say that you caused this outage. That caused mayhem and made a lot of people less happy, well done.

Re: Gmail Services Global Outage

#157

Earlier quoted context omitted.

I never claimed Google has 5 9s. Your claim that 99.999% for Gmail means Google isn't a place we should go to for reliability advice is comical at best, ignorant at worst.

I couldn't make that claim, because Gmail is very far from 99.999%. I merely pointed out that SRE quote is wrong, that's the quality of reliability advice they give. I generalized it, because I've seen plenty of bad reliability advices coming from Google, even burned by some of them in the past. If you are into reliability you really shouldn't take Google seriously.

What specifically are you disagreeing with in the quote? It does not say that Google is five nines, nor does it say whether or not five nines is desirable.

The argument is basically the following:

(1) Consider the claim that getting to 100% reliability is important.

(2) If the claim were true, then it would be important to go from 99.999999999999999% availability to 100%.

(3) That is obviously not important, so the claim must be false.

(4) Since we have shown that the best target value is not 100%, it must be some number x, with x < 100%.

Re: Gmail Services Global Outage

#158
post #128

Earlier quoted context omitted.

I understand why you say git is centralized, but I don’t think it’s accurate. I can work on git while github is offline, I just can’t share that work with others through github, but I can easily upload a repo and we can share it through another service. At that point we only lose our issues list, etc.

you don't need to upload it anywhere or use any other service... just use git remotes

That requires exposing your git repo to the internet, unless you’re on the same network.

Re: Gmail Services Global Outage

#159

Earlier quoted context omitted.

I believe Google (G Suite) only claims 99.9% - sounds small, is actually a huge difference. They typically achieve a better % but that is all they "guarantee". "Service Credit" means: (a) 10% of the total invoice charges for the affected month if the Monthly Uptime Percentage for any calendar month is between 99.0% and 99.9%; or (b) 25% of the total invoice charges for the affected month if the Monthly Uptime Percent…

For reference: over the course of a year, if you have an uptime of 99%, that means you are down for 3 days 15 hours per year. If you have 99.9% uptime, that means the downtime is roughly 9 hours per year. If you have 99.99% up, then the down is ~ 53 minutes per year. 99.999% then gives you ~5 minutes of down per year. 99.9999% will then give you ~31 seconds of downtime per year. One thing to keep in mind is that for…

What is timeline in this context?

Re: Gmail Services Global Outage

#160

Earlier quoted context omitted.

I hope you like paying per mailbox. That's a non-starter for someone like me who handles mail for 10-20 of my friends on my own domain. That's $500-$1000 a year on Fastmail's Standard plan, the lowest tier plan that allows you to use your own domain.

Do you know of an email provider that doesn't work this way? Asking because I'm currently using gmail for a little project and make use of aliases and catch alls and then make and remove additional accounts as I need those accounts to be able to send mail in addition to receiving it. Im not really interested in managing everything that I perceive goes into managing my own email server (ip reputation management and ha…

https://www.migadu.com Lets you use unlimited domains, addresses and has regex based catchalls. The only difference between their plans is the amount of outgoing email you can send. I've been using them for a couple of domains for nearly a year with no issues.
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