Pretty bad pronoun use in the headline.
Deliveroo users are getting defrauded
261–270 of 354 posts
Re: Deliveroo users are getting defrauded
#262Earlier quoted context omitted.
I'm not saying Deliveroo isn't in the wrong here - they absolutely should have more defenses, but I still think this argument makes little sense. What if they have the defences in place but you choose to disable them? Who is liable then? I personally have 2FA on my GMail, but plenty of people choose not to - is it Google's fault for not forcing it on them?
You’re forgetting something. This isn’t my argument. This is what GDPR states. Unauthorised access to personal data constitutes a data breach. Does someone accessing your personal data who is not you using a stolen password count as unauthorised? Yes. It will ultimately come down to a test case, but as I said before, you will be hard pressed to find a lawyer who would tell a company that they definitely won’t be liab…
It depends on how "unauthorized" is defined. Does it actually define "unauthorized" somewhere else in the statute?
Re: Deliveroo users are getting defrauded
#263Perhaps worth mentioning, since it's nowhere in the article, that the first thing to do is not to spend hours on the phone with Deliveroo (or whoever else) but to call your bank to report the transactions as fraudulent and to block your card. That will probably get you a refund quicker (the transactions will likely be held until clarified) and will stop any further fraud. As for Deliveroo's support team... Not very g…
That is the best way, go to the bank. It is mentioned in passing in the article itself. > Of the roughly 40 people I spoke to, not a single one had been refunded by the delivery service; those who did get their money back had got it from their bank.
I agree this is evidence. We know at least Deliveroo don't deal with fraud promptly or take it particularly seriously and thats bad enough even if they do eventually get around to it.
Re: Deliveroo users are getting defrauded
#264Fun fact about Deliveroo. A lot of your drivers aren't the registered driver. It's really common practice for a citizen or someone with a work visa to register and then rent their phone to someone desperate with no work visa. So your driver is often making almost nothing while someone else sits on their ass and collects cash for doing nothing and then Deliveroo again sits on their ass providing poor service collectin…
Source?
Re: Deliveroo users are getting defrauded
#265Earlier quoted context omitted.
I've only seen this happen to people on student visas that permit little or no working hours.
Students will do all kinds of "harmless" under the table stuff to get/save a little extra spending money. That's different to me than an person desperate for money to pay rent or buy food.
I certainly needed to pay rent and buy food when I was a student?
Re: Deliveroo users are getting defrauded
#266After Brexit (March 29, 2019) is the GDPR still valid?
Presuming the UK actually exits. They can still withdraw A50 -- or possibly extend it but the EU has cast doubt on this.
Even if it does exit -- EU will have incredible influence over the UK and can effectively enforce GDPR on most companies over a certain size as those companies will have to create entities and corporate structers in the EU for varying reasons -- mostly tax minimisation for exporting.
Little sole traders with no amibition of expanding outside the UK will probably have the benefit of not having it enforceable on them.
Again this presumes the UK chooses not to implement it's own data protection laws.
Re: Deliveroo users are getting defrauded
#267Earlier quoted context omitted.
I once asked for delivery to a pub's car park. No problem and the delivery guy did not ask for any ID or anything.
A long time ago I used to deliver pizza. We'd never take an order like that, it was an easy way to get robbed (business was pretty much all cash in those days so the drivers always had cash on them). We'd only deliver to an actual numbered street address or apartment.
Pubs have numbered street addresses though?
Re: Deliveroo users are getting defrauded
#268Earlier quoted context omitted.
> I've started using privacy.com Which is US only. Is there anything like it for the UK?
UK banks are already very good about refunding fraudulent transactions and associated fees: https://www.fca.org.uk/consumers/unauthorised-payments-accou... "In most cases the bank must refund the payment without undue delay and by the end of the business day following the day on which it became aware of the problem, unless it has reasonable grounds for suspecting that you have acted fraudulently." "When your bank ref…
UK banks are already very good about refunding fraudulent transactions and associated fees
U.S. banks, as well. Twice Citi has refunded me within minutes. Chase within hours. It seems the policy is "give the customer the money, and we'll sort it out later."
The point is to not have to need to dispute a charge.
Re: Deliveroo users are getting defrauded
#269Earlier quoted context omitted.
You’re forgetting something. This isn’t my argument. This is what GDPR states. Unauthorised access to personal data constitutes a data breach. Does someone accessing your personal data who is not you using a stolen password count as unauthorised? Yes. It will ultimately come down to a test case, but as I said before, you will be hard pressed to find a lawyer who would tell a company that they definitely won’t be liab…
It depends on how "unauthorized" is defined. Does it actually define "unauthorized" somewhere else in the statute?
That's the problem with GDPR. It leaves much to be defined by ratifying member states. For example, it says you need a Data Protection Officer if you do "large scale" processing. There's no definition, no threshold defined for "large scale". You might not find the definition for unauthorized access in the GDPR and it may depend on jurisdiction.
Re: Deliveroo users are getting defrauded
#270Earlier quoted context omitted.
> It's really common practice for a citizen or someone with a work visa to register and then rent their phone to someone desperate with no work visa Do humans really have such low morality and ethics? I just can't picture a person who does this to another human being...
Did saying this make you feel better about yourself or something? Because it's a ridiculously naive statement at best. More likely just some sanctimonious BS you decided to post to signal how much of a good person you are. Like seriously, what world do you live in where you can't picture a person doing something to take advantage of another person? Have you read literally anything in history?
I have a really hard time trying to understand the mindset of somebody who is going to take advantage of a person for profit. I actively remind myself of this because I need to be aware of this fact when dealing with people who could potentially take advantage of me.