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Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees

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Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees

#382
post #161

Earlier quoted context omitted.

> The contrarian jerk in me really wanted to yell an epithet during training and say something along the lines of "What, if we're a family, I'm the racist uncle that your dad keeps inviting to dinner despite his offensive tirades and uncomfortable leering at your sister. LOL. But in general I very much agree. Equating a workplace with a family is gross, and a bit cult-ish. I do think the workplace (and the world) wou…

Family as a reference is horrible. Everyone has a different family dynamic and experience. Some families have unconditional loyalty, others have abusive controlling members, the list of dysfunctions is endless. The cult should be formed around "a team" that has shared values and operates upon agreed acceptable behaviors.

Never had that though I would be tempted to mention my great great Uncle who was a off course bookie in Birmingham UK between the wars - yes that era Peaky Blinders is set in.

In the US this is like having relatives that worked with Al Capone

Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees

#383
post #341
post #283

Earlier quoted context omitted.

Core hours worked well for me, until one office decided that their core hours would change due to high traffic. Suddenly an office that was only an hour earlier than mine was now leaving just after lunch. I had an office that was 11.5hrs off and we had a great setup where I would do night meetings one week and they would the other. The office an hour off of mine could never get their shit together to schedule meeting…

Core hours _should_ mean the core of the day, about 10 to 4, not whenever to whenever.

I agree. The worst part was one boss was in my office while the other was in the "one hour off" office. The local boss would get annoyed because I'd have to schedule something with the other boss who was already home when I'd get back from lunch. To "fix" the problem I moved my lunch back an hour but eventually that conflicted with local employees' lunch and meetings.

The way the place was run I was expecting one of them to suggest I just skip lunch.

Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees

#384
post #276

Earlier quoted context omitted.

I worked in an area where the nearest competition was hundreds of miles away. When the engineering staff would question upper management and HR during annual meetings about competitive wages they would always state that we were extremely competitive for our location. After working there for nearly a decade and a half I moved to another state, about 300 miles away and my pay nearly doubled. Doing my exit interview I s…

It seems like a really backwards view to see your company as the "only game in town". Physically, it might be true, but you're competing with remote only companies, and regional competing cities. You're also indirectly competing with hubs such as California or Seattle where jobs are plentiful. This is a really interesting comment, thanks for sharing.

Remote doesn't always work for every sector of development. I had a huge cubical full of industrial hardware, had a lab with even more hardware, a plant for assembling and testing hardware, etc. We had a "no remote" policy because it just wasn't possible to get things done without actually being in the office.

And after spending years doing embedded systems, industrial control, communications...I was pretty much the opposite of a Web/Mobile developer. Trying to get a remote gig while having none of those skills was difficult (yes there are other industries that can do remote too, but what I was "good at" was not remote friendly tech). I had to create a side job, make a real world project and go around showing that I knew the tech just to get my foot in the door to places that would allow remote work.

Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees

#385

I've had negative reviews flat out removed by a company that was paying glass door for some sort of premium service. I extensively reviewed the rules and reworded my comments and they were removed yet again. My points were fully factually true and were not anything too untoward (pay raises were promised to members of a new team, they never materialized, most team members left). For what it's worth, Path Forward IT is…

I don't understand why you would want to be a shitty boss. Not only is it good karma but it's good business. Loyal employees are awesome. Any bump in the road and they have your back. Maybe when you're some massive megacorp it makes sense but I hope I'm never to the point where I have to run a mathematical calculation on whether it makes sense to treat people with respect.

But would megacorps try that? Working in one, we fully expect that vast majority of candidates know someone on the inside. Hence, cheating on glassdoor and such would logically only add "liars" to whatever their insider friend would tell them. Not a great deal, if you ask me.

Edit: having gone through the article: none of the companies here are close to "megacorp". The biggest one seems to be SAP.

Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees

#386

It's amazing, because I used to (naively perhaps) trust Glass Door reviews. Then I started at Canopy Tax and heard in almost every weekly company meeting, an encouragement to go on Glass Door and rate the company. They would also brag during those weekly meetings about the current Glass Door rating. The "Glass Door" rating was also reviewed in the meeting, with lamenting over any negative reviews that would pop up. A…

Im curious how you felt this was "manipulation". No one said "if you have something good to say, leave a review", which is common in retail, but moreso, it was just "go leave a review". Yes, the company is proud of its reviews, and yes, obviously there will be skoff over bad reveiws. How is any of this manipulation?

Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees

#387

Earlier quoted context omitted.

Glassdoor is basically workplace Yelp. It started out useful for job hunting, now it's also a gamed system with pay-for-PR.

FWIW, Yelp advertising has no effect on reviews. Allegedly some sales reps claimed that they could manipulate reviews, but such claims would have been empty threats/promises. This has been tested in court several times; see e.g. the 9th circuit's opinion on Levitt v. Yelp! Inc: > the business owners pled insufficient facts to make out a plausible claim that Yelp authored negative reviews of their businesses (I intern…

This is untrue, no matter what Yelp says about it. I used to run a small business. We had small-town drama, and some left a review saying we gave them food poisoning (we did not serve food of any kind). Yelp refused to take down the review for over a year. Then a salesman called, offering advertising, and we said Well gee, we'd love to, but this review... and it was gone. We didn't even have to pay for advertising, just had to play hard to get with the sales guy.

Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees

#388

Earlier quoted context omitted.

I just sat through a company wide "Sensitivity Training" at my company (which I'm very much looking forward to leaving, and leaving a review for,) where "We're a family" was repeated ad nausium. I was a little shocked that this was coming from HR and Staff. It was almost a cultish call and response of bullshit. The reality is, we're not family. I don't have to be sensitive to my family. If I don't like them, I can sa…

You'd probably have more effect mentioning that the sensitivity training is insensitive to people whose families are abusive, especially given significant groups of minorities are disproportionately affected. (Personally as an adult who continues to deal with difficulties regarding abusive family, I would feel highly uncomfortable with "we're a family" rhetoric- this is the exact rhetoric abusers use when abusing the…

> I would feel highly uncomfortable with "we're a family" rhetoric- this is the exact rhetoric abusers use when abusing their family!

You're right to feel uncomfortable; this is not coincidental.

Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees

#389
post #80

Some of the worst companies I ever encountered also had the best Glassdoor reviews and scores. Sounds ironic, but makes perfect sense when you consider: 1. When a system is so easy to game simply by acting dishonestly, score will correlate with unscrupulous willingness to lie to your future workforce. 2. For these kinds of unscrupulous terrible employers, Glassdoor is seen as nothing more than an easy way to market t…

I've seen and heard plenty of horror stories from companies with good Glassdoor scores. I wonder how many people lie to themselves when evaluating their jobs.

From what I know, it's not that "people lie to themselves" about those terrible jobs, but more like the article describes: concerted effort by the employer to flood their reviews pool with inaccurate positive reviews, and muzzle accurate negative ones.
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