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Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees

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Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees

#181

Earlier quoted context omitted.

Say goodbye to the rest of your day: https://www.teamblind.com/articles/Topics

Just took a brief look, and it all looked like whining and trolling. Am I missing something?

Agree. I was "invited" to Blind and every thread or comment were useless, antagonistic personal attacks, complaining, etc. It was very immature.

Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees

#182

I've had negative reviews flat out removed by a company that was paying glass door for some sort of premium service. I extensively reviewed the rules and reworded my comments and they were removed yet again. My points were fully factually true and were not anything too untoward (pay raises were promised to members of a new team, they never materialized, most team members left). For what it's worth, Path Forward IT is…

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Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees

#183

I've had negative reviews flat out removed by a company that was paying glass door for some sort of premium service. I extensively reviewed the rules and reworded my comments and they were removed yet again. My points were fully factually true and were not anything too untoward (pay raises were promised to members of a new team, they never materialized, most team members left). For what it's worth, Path Forward IT is…

> Flexibility works one way there A former boss put it like this, "Sure we have flex time! You can arrive any time before 8 and leave any time after 6."

Just like how every company offers work from home after 5 and on weekends.

Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees

#184
post #162

Earlier quoted context omitted.

Something similar happened to me. I asked my boss for a raise and his response was "a kick in the ass, that ought to raise you up a little". My reply: I quit on the spot -- no two-week notice, I just left.

Wow, any more details? That must've been cathartic.

It's great to be able to do this but you need to have back ups first. So find a new job whilst "jokingly" suggesting to your boss you need a raise. Then you actually ask for a meeting and a raise and when he/she laughs you off as you knew they would you resign on the spot and go to your new job you had lined up.

With the hope that he/she will see their mistake and not treat the remaining employees that way.

The problem with this strategy is you can never go back.

Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees

#185

Earlier quoted context omitted.

> Flexibility works one way there A former boss put it like this, "Sure we have flex time! You can arrive any time before 8 and leave any time after 6."

Just like how every company offers work from home after 5 and on weekends.

To be fair, no employee ever checks Facebook or posts on HN during work hours (ahem)? It cuts both ways.

Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees

#186
post #120

My approach to Glasdoor reviews is similar to my approach to Amazon reviews... ignore the positive reviews, and focus on the negative ones. Now, "absence of evidence isn't evidence of absence", but a large number of negative reviews is a strong "stay away" signal. A small number of negative reviews is, more or less regardless of the positive reviews, a "neutral" indicator to me.

> a large number of negative reviews is a strong "stay away" signal. A small number... Unfortunately that's unreliable, because negative reviews are removed, so numbers are fake.

Unfortunately that's unreliable, because negative reviews are removed, so numbers are fake.

Right, but there is no one signal that is definitive (IMO). So looking at this is just one part of evaluating a prospective employer.

That said, I have seen negative reviews on Glasdoor, so we know they don't all get removed.

Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees

#187

Earlier quoted context omitted.

I've had this happen as well! Basically I think they use the removal option as their revenue model....until people figure out that their reviews are not accurate.

Next-level revenue model: users can pay to read removed reviews.

I've often thought about setting up a scraper for sites like this and republishing the deleted content.

Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees

#188
I've got a Glassdoor story from a previous employer. The company went through a MAJOR restructuring and a series of smaller reorgs over the course of ~18 months. The work environment wasn't great, morale was really bad, and the exodus of employees was tough to handle.

The company rating really started to trend downwards on Glassdoor. Then probably 6 months into it, suddenly there were a lot of solid or glowing 4-5 star reviews from an office overseas. These basically overpowered the negative reviews in US/Europe and the company rating was basically back to where it was before.

I don't think they paid for good reviews. I suspect what they did was simply pressure new employees in that country to write reviews before they really knew what was going on in the company. It just looked very strange that all of a sudden everybody in that country wanted to write reviews, whereas before all the reviews were dominated by US/Europe. The distribution of values is also telling if you look at the differences in means between that country versus everywhere else.

Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees

#189

It's amazing, because I used to (naively perhaps) trust Glass Door reviews. Then I started at Canopy Tax and heard in almost every weekly company meeting, an encouragement to go on Glass Door and rate the company. They would also brag during those weekly meetings about the current Glass Door rating. The "Glass Door" rating was also reviewed in the meeting, with lamenting over any negative reviews that would pop up. A…

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Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees

#190

Earlier quoted context omitted.

I've had this happen as well! Basically I think they use the removal option as their revenue model....until people figure out that their reviews are not accurate.

Next-level revenue model: users can pay to read removed reviews.

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