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Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees
31–40 of 500 posts
Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees
#32I've had negative reviews flat out removed by a company that was paying glass door for some sort of premium service. I extensively reviewed the rules and reworded my comments and they were removed yet again. My points were fully factually true and were not anything too untoward (pay raises were promised to members of a new team, they never materialized, most team members left). For what it's worth, Path Forward IT is not a great place to work. advancement rarely comes with rewards and abuse of salary agreements abound(work all night to get a system up and running, they still require 8 hours behind a desk even if it would be unproductive. Flexibility works one way there).
Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees
#33I was curious to see whether the Wall Street Journal itself had any anomalous reviews and was pleasantly surprised to find out that apparently they don't seem to have engaged in any of the behaviour they describe. Of course, that doesn't mean it's a great place to work [0].
Also, I guess the takeaway from the article is that there's no substitute for reaching out through one's own personal network or the networks of acquaintances and trying to speak to someone who actually works for the company in question.
[0] https://www.glassdoor.com/Reviews/Wall-Street-Journal-Review...
Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees
#34This happened at my previous company when they had bad glassdoor reviews. Every new person through the door, was sort of forced to write a glassdoor review. They would be given a nice welcome, some schwag, sell them on the company. People inevitably wrote good reviews, alas once the honeymoon period ended, they were in for a rude shock.
It’s a game theory thing. Companies send out a “please write a review for us “ in the first week and you feel like it’s some kind of prisoners dilemma. It’s particularly apt for small companies who welcome in only a couple employees at a time.
Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees
#35This article kind of misses the entire point; Glassdoor and the rest of these "professional review" sites sell reputation management services to the company. They use the negative reviews to push other high margin services to the companies. The only one who should care about Glassdoor being gamed is Glassdoor executives; anyone looking for a honest and balanced review of a company workplace on Glassdoor is already ge…
It's the same business model as the Better Business Bureau and Yelp. It's a manufactured perspective.
As a devil's advocate, how can a company expect to be viewed impartially if the only folks who review them have tempers raged enough to motivate them to leave a poor review in the first place? How can I, a potential employee, trust said-reviewer wasn't let go due to Silo'd mismanagement, personal issues or a company pivoting?
I'd rather a platform that lays out exactly what the working conditions would be for most folks. Time in/out of office, salary merit increases or profit-sharing, draconian work-attire policy, etc.
Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees
#36Yeah this happened at my old employer. They got one bad (warranted) review and told everyone to get on their phones (off the company network) to give good reviews.
They'd push this initiative occasionally.
I reported it to Glassdoor and they never did anything about it.
Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees
#37Could LinkedIn be mined for a more reliable stat, say turnover by job title?
Likely but they API access is throttled. They sell recruiting services after all.
The % of actively searching in a company (by job title) could also be a proxy or part of the mix.
Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees
#38Is there any service that actually is fair? When Ubisoft makes Forbe's "Best Places to Work" I don't feel like I can trust anything to make an objective measure other than organic word of mouth and simply experiencing it for myself.
>I don't feel like I can trust anything to make an objective measure other than organic word of mouth and simply experiencing it for myself.
This is basically accurate. Everyone has bias so you can only trust someone if you're partially aware of which way their bias sways. Companies will always push for their employees to rate them high for PR contests. A lot of them don't even apply weight for company size, so generally the largest companies with the most complicit employees will win.
Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees
#39A few friends of mine work for a company that most would consider terrible. I know for a fact that when ex employees do leave bad reviews, they have a line to call Glassdoor, and get it taken down under promise of buying a new subscription or renew existing subscriptions.
I know this because it's one of my friend's responsibilities - He does this on a monthly basis (based on the whims of the owner)
The main use of Glassdoor as an employee is not the company reviews - it's for interview questions.
Re: Companies Manipulate Glassdoor by Inflating Rankings and Pressuring Employees
#40To be fair, people tend to post on Glassdoor when they have a negative experience.
I was dinged for having the audacity of asking a potential data analyst hire simple SQL questions...and SQL was listed on their resume.