Well, and getting the email server switched to something more reliable than Gmail, but that's a business tech support call, technically.
Switching my parents over to Linux saved me a lot of headache and support calls
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Re: Switching my parents over to Linux saved me a lot of headache and support calls
#72Do yourself a favor and use standard Debian. Honestly, I don't know why anyone bothers with Ubuntu anymore. It doesn't really add much over Debian except for it's shitty release cycle.
Re: Switching my parents over to Linux saved me a lot of headache and support calls
#73Obligatory read: https://www.mcsweeneys.net/articles/in-which-i-fix-my-girlfr...
Re: Switching my parents over to Linux saved me a lot of headache and support calls
#74Funny story. Sunday morning I get a panic call from them that the computer will NOT power on.
They tell me they are pushing the power button and the screen displays "It is safe to turn off the computer".
For some reason it was not clicking. Actually drive over there as my curiosity was killing me.
Did you guess it?
Turned out they were hitting the power switch on the monitor.
I was speechless. I felt like such an idiot it didn't dawn on me.
Re: Switching my parents over to Linux saved me a lot of headache and support calls
#75l1am0, did you consider abiword for a simpler word processor?
Currently I use following setup for myself: LibreOffice + languagetool for spelling
Re: Switching my parents over to Linux saved me a lot of headache and support calls
#76I would have switched to Chromebook, based on the usage pattern.
Re: Switching my parents over to Linux saved me a lot of headache and support calls
#77My father was willing to switch, my mother was not. So: my father is now on his third Linux machine in 16 years (two laptops and now a NUC hiding behind a 24" monitor). Normal updates are handled automatically; I do a major upgrade once a year. rsnapshot backs up to an external disk three times a day. Every so often he tells me that he wants to do something new, and asks if it's possible; the answer is always yes. My…
In my dad's case, major barriers to adoption are a) EVER rendering an MS Office document noticeably incorrectly, on either end; b) DRM'd video components like Comcast's Xfinity streaming services; c) a feeling that he doesn't really have control over it and can't just search for any software he wants and be able to use it, or can't Google a concern and find reasonably-basic instructions to get something to happen.
Those are all fairly legitimate concerns, I guess I'm just bothered by the way he treats all of these as direct failures of the OS rather than applying a little more flexibility -- if not to his computing habits in general, at least to his interpretation of the situation.
Re: Switching my parents over to Linux saved me a lot of headache and support calls
#78When it comes to parents, a 'tech support call' is not just a tech support call, it's a chance for them to talk to their kids.
Re: Switching my parents over to Linux saved me a lot of headache and support calls
#79Earlier quoted context omitted.
Dissent and sharing opinions and experience is not a campaign of ‘FUD’. There is no cabal ganging up to share misinformation on Linux. Please give more credit to those you disagree with and assume their intentions are like, I presume yours are: to share your opinion and experiences.
I don't want to engage with no one in particular. And You are right, giving Your opinion does not mean it's FUD. But if You pay attention, you'll see that for some folks here Linux it's never an option or solution they will take and are pretty vocal about it.