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Ask HN: Is there any money in website design for small businesses anymore?

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21–30 of 209 posts

Re: Ask HN: Is there any money in website design for small businesses anymore?

#21
Most of the value these websites were providing has been supplanted by various other services.

I no longer need to scour through some crappy website for opening times etc. because it's on Google Maps, even a photo of the menu on Google Maps is a much better experience than any restaurant website I've ever visited.

If the site needs interaction with customers it's probably better off with Facebook or WhatsApp.

Re: Ask HN: Is there any money in website design for small businesses anymore?

#22

I think web-design in the SMB market is completely commoditized between website builders and even CSS toolkits like Bootstrap lowering the barrier to entry. I barely know CSS and will just buy a $20 design from wrapbootstrap and the client doesn't care. Anything related to web-design should be a side-effect of the true product you're selling, which in your case should be web-based software application development (IM…

> The kind of clients you want to work with will pay this without blinking. Sometimes they won't even know about the bill because it goes straight to AP. I agree #3, but on #2 - I've never dealt with any business of individual who operated like a blank check ("just send the bill to AP"). They all have budgets - implicit or explicit - and all want a rough idea of range at the very least. Is this a $3k project or a $20…

> taking hours to explain how web hosting works, and that no, we can build a custom ERP system on your godaddy account that you prepaid for 4 years in advance last week when you bought your domain name, and that if this really is a "million dollar idea", you will need to spend more than $200 for an MVP.

You joke, but I was in this exact position on Wednesday. It's natural to think that web consulting is dying or that there's a race to the bottom on pricing, until you come face-to-face with the level of ignorance many business owners (even successful ones!) have about technology. The world of business software is mysterious to many people. And while it's easier than ever to build a solution that replaces clunky .xls files or (worse) paper -- that can still be a major hurdle for someone not familiar with it.

I think the solution to OP's question is to see yourself as not just a developer but also a tour guide. Educate your customers without judgement. Teach them why what you do matters (translation: market to them!) Lots of people won't see the value and will never pay $100+/hour. But some of their competition will. And that's how you build a consultancy of your own.

Re: Ask HN: Is there any money in website design for small businesses anymore?

#23

There is lots of opportunity out there, but it depends on what you mean by ‘small business’. Super small companies (under 10 to 15 people in this context) are usually best off with SquareSpace or Wix. Companies slightly larger than this invariably end up wanting/needing things that these platforms can’t offer, and have the kind of budgets that can support a solo operator or small team. At this level, you are competin…

Wow! And after doing wordpress for a while, I can't imagine getting even close to that. Are you hiring or looking for someone to throw some projects his way. I can be of help.

Re: Ask HN: Is there any money in website design for small businesses anymore?

#24

There is lots of opportunity out there, but it depends on what you mean by ‘small business’. Super small companies (under 10 to 15 people in this context) are usually best off with SquareSpace or Wix. Companies slightly larger than this invariably end up wanting/needing things that these platforms can’t offer, and have the kind of budgets that can support a solo operator or small team. At this level, you are competin…

+1 for pointing out that soft skills are as important as the technical aspects of what is mostly a small project consulting business. Self evaluation for soft business skills can be difficult but one (obvious) metric is how often do you get continued work from existing customers. I would also say that concentrating on helping current customers is usually a better strategy than constantly chasing new work.

Re: Ask HN: Is there any money in website design for small businesses anymore?

#25

There is lots of opportunity out there, but it depends on what you mean by ‘small business’. Super small companies (under 10 to 15 people in this context) are usually best off with SquareSpace or Wix. Companies slightly larger than this invariably end up wanting/needing things that these platforms can’t offer, and have the kind of budgets that can support a solo operator or small team. At this level, you are competin…

I don't know where you're located, but the situation is about the same here in Sweden. If you know how to sell yourself and get a nice network going you can be a one man army making enough to be in the top 1% of earners nationally.

But, consulting pays about the same, and since the contracts are usually for months if not a full year the situation is a lot more predictable.

Re: Ask HN: Is there any money in website design for small businesses anymore?

#26
I’ve been at this since the ninteies. At the peak I was getting $2500 for a ten page Drupal site I could do over the weekend. These days you can get a ‘custom’ programmed site from a guy reselling the services of an Asian programming group for $100, so how are you supposed to compete? I have made some money ‘fixing’ those sites, but for the most part my business is dead agaist things like Wix (Ugh), or Goddady Site Builder. I still make money extending those sites when the business wants to do more with their Web presence than the basics, but essntially there doesn’t seem to be any way to convince the more frugal clients to spend ten times what the site builder guys charge. I have had some success selling functionality. I offer a basic, ten page Drupal site, with additional charges for added functionality, but you’ll never be able to charge more for adding pages. I will even advise a prospect to go with those services to start with, just so I can be a good guy, and have them remember me when they need more.

Someone once gave me the advice to never offer a discount. You can do things for free, but never discount anything. If you do, you’ll end up discounting everything.

Re: Ask HN: Is there any money in website design for small businesses anymore?

#27

There is lots of opportunity out there, but it depends on what you mean by ‘small business’. Super small companies (under 10 to 15 people in this context) are usually best off with SquareSpace or Wix. Companies slightly larger than this invariably end up wanting/needing things that these platforms can’t offer, and have the kind of budgets that can support a solo operator or small team. At this level, you are competin…

I did well over 200k last year building, fixing and maintaining WordPress websites

Does this involve making themes? Plugins? Is it only client billing or are you selling anything else like, reselling themes, affiliate etc?

My clients are a mix of agencies

I've heard this mentioned many times. How does one get agencies as clients?

Re: Ask HN: Is there any money in website design for small businesses anymore?

#29

I think web-design in the SMB market is completely commoditized between website builders and even CSS toolkits like Bootstrap lowering the barrier to entry. I barely know CSS and will just buy a $20 design from wrapbootstrap and the client doesn't care. Anything related to web-design should be a side-effect of the true product you're selling, which in your case should be web-based software application development (IM…

Came here to blah blah blah but you beat me to it, thanks!

The thing I’d add is to not sell undifferentiated web design but rather find the business problem that web design is one approach to solving (e.g. “Your insurance agency doesn’t get enough leads”) and then sell yourself as the expert on fixing that business problem.

Re: Ask HN: Is there any money in website design for small businesses anymore?

#30

There is lots of opportunity out there, but it depends on what you mean by ‘small business’. Super small companies (under 10 to 15 people in this context) are usually best off with SquareSpace or Wix. Companies slightly larger than this invariably end up wanting/needing things that these platforms can’t offer, and have the kind of budgets that can support a solo operator or small team. At this level, you are competin…

> I turned away another 50k of opportunities that didn’t feel like a good fit.

Interested in how you off-board those opportunities? Do you have a referral network who'll take on the lower-end prospects, or just offer them some guidance?

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