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> Absolute idiots Agreed. You do three things in a crisis: 1) Acknowledge the problem. You killed someone's dog. This hits like losing family. "We're opening an investigation" is a chickenshit message. 2) CEO needs to speak. Personal call from the top. If a dog is seriously injured or killed while on your watch, the CEO must make the call. This shows seriousness to the customer. It also ensures top brass feels the pa…
There was a comment that is now removed that said: > Spoken like someone who's never lost family. in reply to the parent's comment that said: > You killed someone's dog. This hits like losing family." My comment will probably be flagged as well, but fine, I'll sacrifice some karma to show my support. I lost my mother due to cancer when I was eleven and I personally find it offensive when someone tells me they know "w…
I see this dichotomy quite a bit in the public discourse, regarding dogs especially, where 1/2 the world treats dogs as family and the other half thinks they are some play toy/object.
We have been living with wolves/dogs for a long time now, we're responsible for how they have evolved, and part of that is how they have evolved to bond with humans. It's not surprising to me that losing a dog feels like losing a child for some people.