Earlier quoted context omitted.
>> and make it clear that if they do give hints (no matter how bad we do) they won't get paid. > That sounds a bit harsh. He’s negotiating in advance, not punishing them. It’s about making it clear what you want for your money, and allowing the other party to make a choice. This is how negotiations work. “Hi I’d like a room here but I have a special request: don’t call me ‘sir’. It’s non negotiable; if you do I won’t…
Hi, I’d like a ticket for the new transformers movie, but id there are any explosions I want my money back. Sure that’s just negotiation, but in that case I’d argue just as well that the costumer is being unresonable because he has expectations of the experience that simply don’t align with what is being offered. And if the establishment decides not to take your business because of the unusual request, which is wierd…
As for the third.. Is making payment conditional on the service provided, weird? I'm not sure how else you're supposed to negotiate. "Here are my demands, but if you don't meet them I'll pay anyway."