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iRobot (Roomba) shares customer data with Google and other affiliates

webapi.irobot.com

21–30 of 44 posts

Re: iRobot (Roomba) shares customer data with Google and other affiliates

#21
I like Roombas, but I refuse to buy any that uses Wifi. It's totally unnecessary, opens up the possibility of privacy invasions, and a smartphone app is a UX regression over physical buttons.

I really wish they'd develop a mapping Roomba that did all processing onboard, and could be totally configured using built-in controls. I'd buy it in a second.

Re: iRobot (Roomba) shares customer data with Google and other affiliates

#22
> We may share your personal information in the instances described below... From time to time, with selected third parties who we think may offer you products or services you may enjoy.

In other words, "whenever we feel like it." I'm not sure why they bothered with the other clauses.

Re: iRobot (Roomba) shares customer data with Google and other affiliates

#23

The title is needlessly alarmist. The linked privacy policy covers the various robots as well as irobot.com and their mobile apps. Most of the comments here are about their robots so let me copy and paste the relevant passage from the policy below: Information We Collect from Registered Devices Equipped with Smart Technology. Some of our Robots are equipped with smart technology which allows the Robots to transmit da…

> Some of our Robots are equipped with smart technology which allows the Robots to transmit data wirelessly to the Service.

As far as I know all their current Roomba lineup is equipped with that technology. I actually just bought the last non-wifi Roomba I could find, specifically to avoid it.

Re: iRobot (Roomba) shares customer data with Google and other affiliates

#24
post #5
post #4

Earlier quoted context omitted.

It's another reason why I quite using fitbit. There is no reason at all you need internet connectivity to send the data 3 feet from the device to the phone via bluetooth. They don't need to collect the data at all, and since there is no opt-out, I just quit using it.

Actually with fitbit there is a reason. You can install the fitbit app on multiple devices, and your tracker can sync with any of them. The internet connectivity is basically so they can keep a single source of truth so that your different devices don't get out of sync. This becomes even more true if you have multiple fitbit devices on one fitbit account (or indeed if you have it set to use your phones inbuilt pedome…

Great, let it be an option for those who have more than one device instead of forcing everyone?

Re: iRobot (Roomba) shares customer data with Google and other affiliates

#25
post #3

Thanks, I don't need a vacuum that sends data to you, or anyone else. It's not necessary to the function of the product. The convenience does not outweigh the cost of my privacy, and I'm certainly not going to pay you to extract it from me. You should be paying me to use your product if you want the data.

I don't disagree but the attitude in corporate America is simply anything for profit is good and justified. iRobot will happily argue their service will cost more unless they share your data when what they really mean is you'll have to offset this new revenue stream for them if you want them to stop.

So it all comes back to regulation, right? iRobot does this because there is no law against it. AT&T is walking back its selling of location data after the online outrage kicked in, but they'll go back to selling it once everyone has forgotten. Facebook and Google sell your data because there is no law against it.

Push your legislator(s) for regulation of your data privacy rights. It is the only way these encroachments on citizen privacy get fixed. Europe does this right (a lot of room for improvement.

Re: iRobot (Roomba) shares customer data with Google and other affiliates

#26

Is there an alternative to Roomba that doesn't have mandatory telemetry?

I bought a cheap one off amazon on black Friday for like 180$ and it works great. It may have fancy online features but I've never even tried to find out that as there is not much point in automating it further nor do the fancy ones solve the current automation problems (avoiding liquids like vomit/pee from your pet so you still need to be at home when you run it, emptying the bin, cleaning the bristles, avoiding problematic items that will clog it like cords).

Re: iRobot (Roomba) shares customer data with Google and other affiliates

#27
post #21

I like Roombas, but I refuse to buy any that uses Wifi. It's totally unnecessary, opens up the possibility of privacy invasions, and a smartphone app is a UX regression over physical buttons. I really wish they'd develop a mapping Roomba that did all processing onboard, and could be totally configured using built-in controls. I'd buy it in a second.

I assume all the processing is done onboard, FTA:

"It is possible to use our smart technology Robots without WiFi or Bluetooth data transmission, simply by disconnecting your WiFi or Bluetooth from the device or by never connecting it at all. You can also choose through your settings in the App to not to have location mapping data transmitted to us."

Re: iRobot (Roomba) shares customer data with Google and other affiliates

#28
OK, this is confusing. They explicitly say they share with Google/Amazon if you use Assistant/Alexa, which makes sense, but then also "From time to time, with selected third parties who we think may offer you products or services you may enjoy." So I don't think it's fair to say that they're giving your data to Google unsolicited, but they're definitely sharing it with SOMEONE unsolicited.

Re: iRobot (Roomba) shares customer data with Google and other affiliates

#30
post #29

WTF. Why are these machines on the internet? I have one ordered that will arrive in a few days, I really hope that I can turn that off. I don't want any "internet of things to be hacked" devices in my house.

I haven’t connected mine to the Internet. It still works, you just can’t control it or get diagnostics through your phone.
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