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I Can No Longer Recommend Google Fi

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Re: I Can No Longer Recommend Google Fi

#251

Post by toomuchtodo »

pxeboot wrote: post #223
jessriedel wrote: post #158

Earlier quoted context omitted.

This Reddit thread concluded that because a T-mobile account was suspended for non-payment and the number is unportable while suspended that the customer was out of luck. https://www.reddit.com/r/tmobile/comments/4wotw8/tmobile_won... I don't see how that matters legally. The FCC requirement doesn't make portability conditional on some account status defined by the carrier. But IANAL.

Since T-Mobile holds the primary numbers for Google Fi accounts, going from T-Mobile to Fi legally isn't a port, just a change in T-Mobiles billing system.

Yes. You’ll want to force a port from Google to AT&T or Verizon, and then back to T-Mobile if that’s who you want to end up with.

If your port is delayed or denied, file a complaint with the FCC, as this starts the regulatory review clock ticking.

Re: I Can No Longer Recommend Google Fi

#252

Post by toomuchtodo »

marcus_holmes wrote: post #248
mjevans wrote: post #240

Earlier quoted context omitted.

I believe these issues could be solved by actually taxing corporations and providing the service they clearly so desperately need. An /actual/ (inter)national ID and Identity verification service. One where disputes about identity and authorization can be escalated somewhere that makes sense, to the jurisdictions issuing these IDs. Ideally someone should be able to go to a police station (locally for local IDs, if on…

I don't have a physical address (I move approximately every 3 weeks). I don't have a phone number (I move country every 3 weeks and need a new SIM each time). I have so many problems with online authentication it's not funny. So yeah, I'd love a global system of identification, but please let's not tie it to an address or phone number

Passport number along with cryptographic authentication similar to Estonia’s ID card. I believe this satisfies the need for authentication of all citizens at a global scope.

Re: I Can No Longer Recommend Google Fi

#253

Post by slenk »

toomuchtodo wrote: post #251
pxeboot wrote: post #223

Earlier quoted context omitted.

Since T-Mobile holds the primary numbers for Google Fi accounts, going from T-Mobile to Fi legally isn't a port, just a change in T-Mobiles billing system.

Yes. You’ll want to force a port from Google to AT&T or Verizon, and then back to T-Mobile if that’s who you want to end up with. If your port is delayed or denied, file a complaint with the FCC, as this starts the regulatory review clock ticking.

Does that clock still tick with the government shutdown?

Re: I Can No Longer Recommend Google Fi

#254

Post by bradknowles »

will_brown wrote: post #127
iandanforth wrote: post #29

The lede here is somewhat burried: "From what I’ve since learned, if a card in your Google Pay is stolen, or someone uses your Payments account fraudulently, or anything happens that leads to a security flag being raised, it can lead to your Google Payments account being frozen. ... If you can’t use Google Payments, you can’t pay for Google Fi This, fundamentally, is why I can’t suggest anyone use Project Fi anymore.…

I had a similar problem with Apple. I made an in app purchase (with a YC company nonetheless) and the company gave a limited period to cancel the service for a full refund. I cancelled the service within the deadline, and didn’t get a refund. I requested the refund from the YC company who said “they can’t” refund and I have to ask Apple. So I asked Apple for the refund included the YC company policy/purchase date/can…

This is why you use virtual cards, such as provided by privacy.com. If it gets blacklisted or compromised or otherwise becomes more hassle than it's worth, just throw it away and create another one.

Re: I Can No Longer Recommend Google Fi

#255

Post by kevinflo »

buf wrote: post #5

I just traveled to Japan, the Phil, Bulgaria, San Francisco, and Boston without having to change sim cards or worry about my data situation. I'm going to keep it until someone else can do the same at a lower price.

I tried to do the same during a bout of extended international travel. I popped out the fi sim once to try a super cheap local unlimited data sim (some countries are great for this), only to find out afterwards that it killed the fi pairing, and that re-pairing is not possible while abroad (tried VPNs etc., no dice). Your only method to get paired again is to either fly to the states (Hawaii), or to ship the phone to someone in the states and have them ship it back. Ended up having to go months without my main cell service, although months later it did somehow pair again while I was in Japan.

Keep in mind that you'd be just as out of luck if you wanted to switch phones while traveling, like if your primary was lost or stolen. For that reason, I canceled fi immediately upon returning to the states and strongly caution anyone I know against fi for extended travel.

Re: I Can No Longer Recommend Google Fi

#256

Post by drewg123 »

rachelbythebay wrote: post #92
drewg123 wrote: post #16

I'm going through something similar with Lyft. I got a new pixel phone, had to re-setup my account in an airport added my cards, and was unable to hail a ride due to some "oops, there was a problem, try again" error with both the cards I entered. That was 9 months ago. To this day, I've been unable to use Lyft, and I can't get anybody to really look at the issue. I'm not sure why they don't want to take my money, but…

Please tell me more if you can. gmail account matching this one or https://rachelbythebay.com/contact/ - thanks.

Email sent with details. Thank you so much for looking into it.

Re: I Can No Longer Recommend Google Fi

#257

Post by toomuchtodo »

slenk wrote: post #253
toomuchtodo wrote: post #251

Earlier quoted context omitted.

Yes. You’ll want to force a port from Google to AT&T or Verizon, and then back to T-Mobile if that’s who you want to end up with. If your port is delayed or denied, file a complaint with the FCC, as this starts the regulatory review clock ticking.

Does that clock still tick with the government shutdown?

I don’t know. I’d assume no.

Re: I Can No Longer Recommend Google Fi

#258

Post by bradknowles »

Someone1234 wrote: post #88
deburo wrote: post #44

Earlier quoted context omitted.

Well, that's pretty damning. I hope this gets an answer from some Googler now that's it's out in the media.

I think the whole crux of the issue is that any one Googler wouldn't have enough oversight to answer. Google is too complex of an organization, and the left hand doesn't know what the right hand is doing. So issues become lost between CS, security, and accounting. I've seen this from the other side. I've also seen it get mitigated by giving someone (customer service) ownership of the problem, and giving them enough o…

Approximately 42% of the 17 million left hands are unaware that any other hands of any sort exist, much less any of the 23 million right hands.

About 71% of the 17 million right hands are not aware that any other hands exist, much less the 13 million gripping hands.

See the problem here?

Re: I Can No Longer Recommend Google Fi

#259

Post by TheMagicHorsey »

Holy shit! So Google has turned into the Comcast of 2019.

Wow, it took just 19 years to go from the darling of the year 2000 ... DO NO EVIL ... to the WE DONT GIVE A FUCK ABOUT RUINING YOUR DIGITAL LIFE BECAUSE WE HAVE A POLICY AND PROCEDURE.

I guess it really is inevitable. You either die a hero or live long enough to become the villain.

Re: I Can No Longer Recommend Google Fi

#260

Post by wvenable »

bradknowles wrote: post #254
will_brown wrote: post #127

Earlier quoted context omitted.

I had a similar problem with Apple. I made an in app purchase (with a YC company nonetheless) and the company gave a limited period to cancel the service for a full refund. I cancelled the service within the deadline, and didn’t get a refund. I requested the refund from the YC company who said “they can’t” refund and I have to ask Apple. So I asked Apple for the refund included the YC company policy/purchase date/can…

This is why you use virtual cards, such as provided by privacy.com. If it gets blacklisted or compromised or otherwise becomes more hassle than it's worth, just throw it away and create another one.

It's not the card that is blacklisted, it's your account. And depending on the platform, that might be your whole identity.
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