201–210 of 464 posts
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It turns out it didn't take computer AI "taking over" to just arbitrarily decide you're out, or wrong, or whatever with no recourse. A company of humans have decided that's ok.
No single human says this is ok. There is no human consensus this is ok. This is a form of non-human intelligence taking over.
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I had a similar problem with Apple. I made an in app purchase (with a YC company nonetheless) and the company gave a limited period to cancel the service for a full refund. I cancelled the service within the deadline, and didn’t get a refund. I requested the refund from the YC company who said “they can’t” refund and I have to ask Apple. So I asked Apple for the refund included the YC company policy/purchase date/can…
> bricked my ability to use my phone I'm curious, how exactly? As far as I know, you can always use the phone without a linked payment method. You won't be able to download apps or use iCloud, but unlike the original example, your cellular service will still function. Apps will still run.
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The easiest way to mirror gmail, i have heard & am using is, to set a filter in gmail, forward every mail received to Hotmail. So, any point, Hotmail inbox is a pretty segregated but exact copy of Gmail
so you give two privacy ignoring companies all of your email (as well as portions of your email correspondents) instead of one? is control and some measure of privacy not worth the $50 or whatever to set up a paid account somewhere like https://www.protonmail.com/ ?
What are protonmail policies for unwanted user? Lockout? Backup?
$50 for you might be a whatever amount, but in few places it is a lot, and not desirable or able to spend this much on email.
By any chance do you work or connected with protonmail? I am connected with neither of all three, but have accounts at all three, just like anybody else.
She should sue Google. Serious response. This kind of thing is bullshit, and she has a legal right to have the number ported, especially if she’s been willing to pay the bill and has not been able to due to Google’s technical problems. File a lawsuit for the value of the time she’s had to spend on it and an order to show cause or temporary restraining order type motion for them to release the number to her. It’s too…
I have no idea what you just said. To understand that I need to see a lawyer, pay hundreds of dollars to be told what my right is, and how I can proceed. Then probably invest thousands of dollars in a lawsuit. At least that's how I see it. Unless there is an app that you click a button and you sue Google for free that I don't know about.
You have to do a little research to figure out how to use the subway system or buy a car too. It’s just another system, isn’t this a board full of people who’ve taught themselves how to handle extraordinarily complex rules based systems?
There’s something about legal stuff that makes people freeze up. Go to the courthouse, ask them, sign up for whatever volunteer lawyer help desk program they have (they almost always do) and figure it out. Takes an afternoon or two.
Use Google. Harness the enemy’s powers against them.
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You don't even need to die for this to be an issue. Your registrar could just screw up and sell your domain to someone else. Or your registrar could have a security breach resulting in your domain being transferred. There's a myriad of ways the "own your domain" solution could fail, so it's really about which risks you're willing to take.
Yes, I have thought about this as well. One of the reasons I am in the process of moving all of my domains to Gandi is because they appear to be the only reputable domain registrar that supports U2F. I take security extremely seriously when it comes to my domains.
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It turns out it didn't take computer AI "taking over" to just arbitrarily decide you're out, or wrong, or whatever with no recourse. A company of humans have decided that's ok.
No single human says this is ok. There is no human consensus this is ok. This is a form of non-human intelligence taking over.
This was my EXACT experience with the google store. And Google Cloud gold level support. And google payments.
Google just doesn't make good products. I am consistently astounded at how SHITTY the google home is. It STILL can't make a to-do list.
The Google store sold me a defective pair of headphones. But the defect was due to a design flaw, so the headphones broke AGAIN after they sent me a new one. I then replaced my phone on warranty. Same headphone defect.
So I was going through about one pair of headphones a month for four months[0]. I kept doing it because I enjoyed wasting google's money and abusing their bureaucracy, but I also REALLY wanted a working pair of headphones. Just a total nightmare. I once lost my tempter at the poor guy on the phone, and his response was: "Don't worry about it. You are handling this way better than I would."
0: Sometimes two!
She should sue Google. Serious response. This kind of thing is bullshit, and she has a legal right to have the number ported, especially if she’s been willing to pay the bill and has not been able to due to Google’s technical problems. File a lawsuit for the value of the time she’s had to spend on it and an order to show cause or temporary restraining order type motion for them to release the number to her. It’s too…
That was Peter Thiel's conclusion after the Gawker ordeal. The reason why Gawker did what it did was that it was very difficult to succeed at suing them, and to survive while doing so. (Gawker would put the person suing them on an attack)
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With Microsoft, it makes good sense for them to not have any support. They can save a lot of money that way, and there's simply no downside. Does it anger customers? Sure, but who cares? It's not like the customers are going to abandon Microsoft. With Google, there is at least a chance they could move to the Apple ecosystem.
Why wouldn't I abandon MSFT? There is google docs, chromebooks and mac os already. Only a small power user use case needs to stick with office specifically nowadays.
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This is a general issue with google. If their system decides it doesn't like you, then you're out of luck. You'll never get them to fix it.
This is also a problem with Square, and Stripe, and Paypal ... it's an unsolvable fraud/scammer problem. Basically, if there was customer support that could fix the problem, then skilled scammers can get money and control out of them. They can do it a lot better than you can get your stuff re-enabled, they know just when to say what to whom. Verizon just accepts the inefficiency, and also over-charges random customer…