Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Tell HN: I Hugely Regret Using Stripe Atlas

news.ycombinator.com

Post reply on HN
Print view View original

61–70 of 105 posts

Re: Tell HN: I Hugely Regret Using Stripe Atlas

#61

Post by mikob »

markonen wrote: post #39

1) It makes perfect sense that a new account is created and that transactions pre-incorporation are not automatically imported. Your new company is required to have accurate books; you can't pretend that transactions executed before the company existed (ie. by you personally?) were actually executed by the company you've later incorporated. 2) SVB seems to be nobody's favorite bank, but it's quite clear to me that th…

1. OK, that makes sense, but it's not just the transaction data that wasn't imported, it's charges, invoices, plans, subscriptions, coupons, events, logs, and of course API keys.

2. There are other business banks that don't need in-person visits, eg. Azlo and Capital One Spark business.

3. You should be more careful about victim blaming. Azlo is willing to accept me as a customer, they just asked me to go through Stripe since I am a US Citizen that lives abroad and since I have Stripe Atlas.

Re: Tell HN: I Hugely Regret Using Stripe Atlas

#62

Post by mikob »

tptacek wrote: post #32

and surprise Stripe will tell you that... https://bit.ly/2HhbXjZ ... they'll do anything they can to help you, will support you over live chat and email, but they're not Azlo Bank and can't open an account there for you? That sounds pretty... reasonable?

I never said customer support was bad, in fact they're very responsive. I am pointing out how Azlo (Stripe's partnered bank) is telling me it's a Stripe problem and Stripe telling me it's a Azlo problem. It makes more sense to me that if I'm opening a bank with Stripe Atlas, that I should go through Stripe, as they're the ones who created my SVB bank. Azlo asked me to go through Stripe.

The Stripe Atlas product has some very rough edges as you'll see others also experienced in the comments.

Re: Tell HN: I Hugely Regret Using Stripe Atlas

#63

Post by no1youknowz »

sah2ed wrote: post #53
alexpetralia wrote: post #42

Earlier quoted context omitted.

I would recommend: Harvard Business Services + BofI bank for anyone looking for a Stripe alternative. I've had no issues so far and it's much cheaper ($150 for registered agent, free online banking).

Links? Please. Thanks!

Harvard Business Services: https://www.delawareinc.com/

BofI bank: https://www.axosbank.com

Would prefer a more concise answer by the OP though, with steps to how he created his LLC.

Re: Tell HN: I Hugely Regret Using Stripe Atlas

#64

Post by lukethomas »

I've been using Stripe Atlas since the beta and I have experienced a few issues similar to the OP. However, I've also saved a ton of time because Stripe emails me about pending issues/changes that I probably wouldn't have known about.

SVB is ok - the fee is annoying and their UI kind of sucks, but I haven't switched yet.

Re: Tell HN: I Hugely Regret Using Stripe Atlas

#68

Post by throwaway-hn123 »

mikob wrote: post #61
markonen wrote: post #39

1) It makes perfect sense that a new account is created and that transactions pre-incorporation are not automatically imported. Your new company is required to have accurate books; you can't pretend that transactions executed before the company existed (ie. by you personally?) were actually executed by the company you've later incorporated. 2) SVB seems to be nobody's favorite bank, but it's quite clear to me that th…

1. OK, that makes sense, but it's not just the transaction data that wasn't imported, it's charges, invoices, plans, subscriptions, coupons, events, logs, and of course API keys. 2. There are other business banks that don't need in-person visits, eg. Azlo and Capital One Spark business. 3. You should be more careful about victim blaming. Azlo is willing to accept me as a customer, they just asked me to go through Str…

No one is victim blaming. Now quit your whining.

Re: Tell HN: I Hugely Regret Using Stripe Atlas

#69

Post by adriand »

mikob wrote: post #61
markonen wrote: post #39

1) It makes perfect sense that a new account is created and that transactions pre-incorporation are not automatically imported. Your new company is required to have accurate books; you can't pretend that transactions executed before the company existed (ie. by you personally?) were actually executed by the company you've later incorporated. 2) SVB seems to be nobody's favorite bank, but it's quite clear to me that th…

1. OK, that makes sense, but it's not just the transaction data that wasn't imported, it's charges, invoices, plans, subscriptions, coupons, events, logs, and of course API keys. 2. There are other business banks that don't need in-person visits, eg. Azlo and Capital One Spark business. 3. You should be more careful about victim blaming. Azlo is willing to accept me as a customer, they just asked me to go through Str…

> You should be more careful about victim blaming.

I think you should be more careful with how you use the phrase "victim blaming", which is commonly used in cases of injustice towards victims of sexual assault in particular. You haven't been victimized, you've been inconvenienced and/or had a poor customer experience.

Re: Tell HN: I Hugely Regret Using Stripe Atlas

#70

Post by trapexit »

arihant wrote: post #47

If you're in the US, you can just walk into a bank of your choice and open a account. Stripe doesn't care what you do with your SVB account. Just replace it with your new account number in Stripe payment settings and you're done. This is not an endorsement, but I've been hearing good things about First Republic Bank. If you're not in the US, let me first point out that Azlo doesn't even support international transfer…

First Republic's customer service is top notch. My accounts can't possibly generate much revenue for them, but they still treat me like royalty whenever I call/email them or walk into the office.

The only thing I have to complain about is that (as of a year ago) they don't offer an overdraft line of credit for small business accounts.

Post reply on HN