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Sears has another chance to avoid closing down

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431–440 of 568 posts

Re: Sears has another chance to avoid closing down

#431

Earlier quoted context omitted.

>Global supply chain I know you said "supply chain", but do Sears really have much presence outside the US? I'm asking because I never heard of Sears before coming to the US. Might not be zero (I find there is Sears in Mexico at least), but definitely not strong compared to Walmart, Carrefour, etc.

> I know you said "supply chain", but do Sears really have much presence outside the US? Depends how you count it. Sears Canada had about double the number of stores per capita as Sears USA. By the end, they were mostly a separate corporate entity from Sears USA, and shuttered all their stores over a year ago.

Guess I should say outside North American.

Re: Sears has another chance to avoid closing down

#432

Earlier quoted context omitted.

Not to be snarky, but there needs to be a name for selective amnesia when an idea that seems obvious in retrospect is ignored later on. In this case, the thing that made Amazon so great, before Prime existed, was that it had the "Things you might also like" section. AFAIK it was one of the first online stores that used machine learning to recommend new and related items you didn't realize you wanted and to have user…

Is that really a primary growth factor? I've never once acted on an Amazon recommendation, and it's always felt almost entirely useless - "you just bought a vacuum, here's 15 more vacuums just in case you're a vacuum-obsessed lunatic"

[deleted]

Re: Sears has another chance to avoid closing down

#433

Lampert might have "saved" AutoZone, which AFAICT was the feather in his cap to make him "the next Warren Buffert", but if you asked me I'd be hard-pressed to tell you how the shopping experience changed. I speak from ignorance, and the laziness that prevents me from researching deeper, but I assume he did some accounting tricks, sold a few inefficient assets, etc. But as the owner of some old vehicles and a frequent…

Ah, good ole' NAPA, where you pay twice as much for half the quality (in their house brand anyway). At least, that's why I avoided them like the plague a quarter century ago when I was building muscle cars. Also, they always seemed to prioritize their garage delivery service over their walk-in customers. Although,that was a long time ago, and perhaps they've gotten better over time.

>Ah, good ole' NAPA, where you pay twice as much for half the quality

It's all about knowing who makes the part that goes in the branded box. At present their "blue boot" ball joints are the only way to get Spicer ball joints.

>Also, they always seemed to prioritize their garage delivery service over their walk-in customers.

Varies by location. It's a franchise model after all. Napa uses probably the longest leash of all the chain parts store franchises.

Re: Sears has another chance to avoid closing down

#434

Earlier quoted context omitted.

I am extremely wary of n=1 reasoning. It ends us being confirmation bias. We look at Sears, note that they pay more than Walmart, and say that paying employees more either has no effect, or is harmful. But are we also looking at the thousands of businesses that pay their employees terrible wages, but go out of business? Businesses are complex systems that defy the search for simple explanations. That won't stop human…

This reminds me about a recent Freakonomics podcast about Trader Joe's. It starts off by asking, what would you think about a grocery store with no name brands, much fewer options, no sales on items, not loyalty program, no automated checkout, no large social media presence, no large advertising budget, etc? A lot of it sounds bad, but Trader Joe's is really successful.

I thought you were referring to Aldi. That model seems to be working well for grocery stores.

Re: Sears has another chance to avoid closing down

#435
I last went to Sears a couple years ago for some vacuum cleaner bags. I hadn't been to Sears in years, but something was telling me that Sears was the place to go for vacuum cleaner bags. The vacuum cleaner salesman looked like he belonged in the waiting room in Beetlejuice, but he was very helpful, and he sold me an 8 pack of vacuum cleaner bags. He knew what type of vaccuum cleaner bag I needed before I had a chance to describe to him my vacuum cleaner. In 2 years I'll need another 8 pack of vacuum cleaner bags, and with Sears out of the picture, I don't know what to do.

Re: Sears has another chance to avoid closing down

#437

Earlier quoted context omitted.

I don't remember that big of a price advantage, but they definitely had a HUGE selection advantage compared to the book stores in my city. To a certain extent the price didn't matter much because it was the only way to buy a lot of books.

I agree here. I don't remember price being an advantage at all in the 2000s. I remember it being roughly comparable to local stores, and a refrain was often "but at least you don't pay the sales tax!" Perhaps on certain things like accessories- IE cables that stores normally had huge margins on- you could find generic equivalents for cheaper prices, but not in a general case. Until maybe 2009 or so, it was always abo…

I agree with your memory. I think they would undersell bestsellers, but Amazon has always been meh on price.

Re: Sears has another chance to avoid closing down

#438
post #426

Earlier quoted context omitted.

Truth. I think that might be a reason why none of the retail incumbents, not even the ones with a by-mail background, did well. If you were an upstart, by-mail-only internet company, you didn't need to know how to run a bricks-and-mortar retail chain (of large size). It is probably relevant to consider Amazon's (limited) forays into bricks-and-mortar establishments. They have had about as much impact as the online ve…

I think amazon got to play by different rules though, it would be a very different thing for an established company like Sears to reinvest all of its profits into growing its digital platform in the 90s, 00s, or even now. There is no way investors would have stayed on for that ride.

Exactly this, the CEO of a publicly traded company would have to answer to the board of directors and investors. That would add resistance to spending lots of money on something unproven. Publicly traded tech companies get much more freedom in this regard. Plus just the amount of institutional cruft (technology, policy, procedure, personnel) in a large/old company like Sears.

Re: Sears has another chance to avoid closing down

#439
post #426

Earlier quoted context omitted.

Truth. I think that might be a reason why none of the retail incumbents, not even the ones with a by-mail background, did well. If you were an upstart, by-mail-only internet company, you didn't need to know how to run a bricks-and-mortar retail chain (of large size). It is probably relevant to consider Amazon's (limited) forays into bricks-and-mortar establishments. They have had about as much impact as the online ve…

I think amazon got to play by different rules though, it would be a very different thing for an established company like Sears to reinvest all of its profits into growing its digital platform in the 90s, 00s, or even now. There is no way investors would have stayed on for that ride.

You're correct, although it should be said in view of recent events, that the path they took didn't play all that well with investors either. But you're right, most investors aren't interested in the 20-year timeframe.

Re: Sears has another chance to avoid closing down

#440

I last went to Sears a couple years ago for some vacuum cleaner bags. I hadn't been to Sears in years, but something was telling me that Sears was the place to go for vacuum cleaner bags. The vacuum cleaner salesman looked like he belonged in the waiting room in Beetlejuice, but he was very helpful, and he sold me an 8 pack of vacuum cleaner bags. He knew what type of vaccuum cleaner bag I needed before I had a chanc…

Well that sucks.

[hahaha! get it? "sucks"? like vacuum sucks? hahaha]

[ahem]

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