How much of Sears's demise was due to Walmart? It's not like retail completely died. The home improvement chains hurt them too, once they started selling tools and appliances. We bought everything at Sears in the 80's. Electronics (including computers), appliances, toys, clothes, tools, lawn and garden... Was Sears too 'friendly' with their suppliers? When I worked at Sears at the end of the 1990's (the store was a g…
It's a good example to those that claim companies should pay employees liberally. Unless you're in a niche that people are willing to pay a margin for or serve upscale customers who also don't mind paying margins (Costco, Whole Foods, Nordstroms, Apple, etc), then you're going to lose business to competitors offering lower prices. In this situation, the only way to improve the well being of those whose labor isn't as…
Is it? Paying employees well isn't what killed Sears. Sears has been a ghost town for years, and anyone who's been in one in the past 20 years can probably tell you why. The customer experience simply sucks. Help is hard to find, checkout is slow, their warranties are garbage and a pain to exercise, and their once-great store brands have been either penny-pinched into mediocrity or sold off.