Earlier quoted context omitted.
Guess what the number one car infotainment complaint is... I don't have a public source, but for some vehicles bluetooth problems are the number one complain OVERALL.
I rented a car from National and drove cross country last week. I don’t know if it was for the reason you mention (to mitigate complaints?) or just to upsell it being bundled with the satellite radio/ gps package, but I was surprised to find that Bluetooth on the infotainment console of the 2018 Camry had been completely disabled. As in there, but all options grayed out. An aux connection worked, but I was more frust…
I dislike bluetooth. It's so much problems. But atleast it has got better since it was introduced in the late 90s(?) when I first tried it with a Ericsson headset.
It's the same UI-less problem as I experience with Chromecast. When the magic box doesnt magically work, you are stranded with no clue what to do other then reseting stuff in random order.