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Zero to a Million Users in 15 Days

kik.com

31–40 of 77 posts

Re: Zero to a Million Users in 15 Days

#31
I'm impressed with the product and it's a great idea. But I find it hard to believe that privacy issues on social networks are so difficult to solve. Upon sign-up with Kik, your contact address list is mined and those contacts are then e-mailed. C'mon developers, I know the idea is to make it as easy as possible for monetization with advertisers later but how about putting some more effort into respecting my wishes not to get me into hot water with the real people I know.

You help me and I'll help you but leave it up to me to tell my friends about it.

I'm sure I read the following on HN just a few days ago talking about similar privacy concerns with social platforms:

"If your privacy practices aren't transparent, then you introduce doubt. Doubt leads to lower usage."

Re: Zero to a Million Users in 15 Days

#32
Hi All,

Ted from Kik. Just wanted to jump in and answer a few questions:

On October 21, 2010 we launched a completely new service. The only thing that was the same between new Kik and old Kik was the name and the app store accounts. Users from the old system (about 55K active in the last week before the hard switch over) were notified that the new service was available and that the old one would soon be shut down. About 23K did get the upgrade, but almost all of them dropped it immediately due to losing all of their contacts from the old system, and the now lack of built in SMS texting. You can see this in the graphs - a brief peak, followed by a multi day flat line. I really apologize if this is misleading, it was not intentional.

The numbers. They are real. We can hardly believe it ourselves. The app is built to be incredibly viral (more on that later), but we never spam any of your contacts. All that happens is on registration, we do a quick one time, secure scan to let you know who on Kik you might know. That's it. Nothing is ever stored or shared, and nobody outside Kik will ever hear even a peep that you have joined Kik (unless, of course, you tell them, which a lot of people seem to be doing!) From there, people keep using it because they really like it. It is a bit hard to understand or explain (well, not as hard as Twitter I guess, but still) so it is probably best to just use the app for a bit. You will see why people like it.

We are moving as fast as possible to scale the servers, and add features. As noted below, we've been working on our vision for almost two years now, and this is just the first step. Expect some pretty cool things to come, and until then, thank you for letting us share in this incredible ride.

Ted

Re: Zero to a Million Users in 15 Days

#33

I'm impressed with the product and it's a great idea. But I find it hard to believe that privacy issues on social networks are so difficult to solve. Upon sign-up with Kik, your contact address list is mined and those contacts are then e-mailed. C'mon developers, I know the idea is to make it as easy as possible for monetization with advertisers later but how about putting some more effort into respecting my wishes n…

Can you please forward us an email one of your contacts received, and post it up here? We'd be interested to see what it says :)

Re: Zero to a Million Users in 15 Days

#34

Hi All, Ted from Kik. Just wanted to jump in and answer a few questions: On October 21, 2010 we launched a completely new service. The only thing that was the same between new Kik and old Kik was the name and the app store accounts. Users from the old system (about 55K active in the last week before the hard switch over) were notified that the new service was available and that the old one would soon be shut down. Ab…

It's definitely impressive, but the numbers are still not "real" as is portrayed, just because accounts weren't carried over that doesn't mean old users didn't re-sign up based on the old product.

Anyway not trying to criticise this is incredible either way, but it's definitely different to going from 0 to 1m users.

Re: Zero to a Million Users in 15 Days

#36

Hi All, Ted from Kik. Just wanted to jump in and answer a few questions: On October 21, 2010 we launched a completely new service. The only thing that was the same between new Kik and old Kik was the name and the app store accounts. Users from the old system (about 55K active in the last week before the hard switch over) were notified that the new service was available and that the old one would soon be shut down. Ab…

It's definitely impressive, but the numbers are still not "real" as is portrayed, just because accounts weren't carried over that doesn't mean old users didn't re-sign up based on the old product. Anyway not trying to criticise this is incredible either way, but it's definitely different to going from 0 to 1m users.

Errr, going from 55k users to a million users inside of 15 days is still an impressive feat...

Re: Zero to a Million Users in 15 Days

#37

This story is completely mis-leading. They certainly had users before 15 days ago [1]. The product was developed in an incubator in the Winter 2009 class [2]. They have relaunched and revamped it, but to start from a clean slate and say you had zero users with no disclosure or information about your past makes this story blatantly false. It's a shame because it still would have been a good story without the reset. [1…

From what I understand, there is no connection between the old application and the new one. So it's not as misleading as you portray.

Re: Zero to a Million Users in 15 Days

#38
Great job guys. This one nails the point that if you make an awesome service, people _will_ flock to it. Who expected an IM service to become a verb so soon? (Reference: I am just reading few Twitter messages http://twitter.com/search?q=kik and they all typing in - 'kik, IM, DM or email me'). This is fantastic. Good luck!

Re: Zero to a Million Users in 15 Days

#39

Earlier quoted context omitted.

It's definitely impressive, but the numbers are still not "real" as is portrayed, just because accounts weren't carried over that doesn't mean old users didn't re-sign up based on the old product. Anyway not trying to criticise this is incredible either way, but it's definitely different to going from 0 to 1m users.

Errr, going from 55k users to a million users inside of 15 days is still an impressive feat...

Which is why my comment includes:

this is incredible either way

I'm just saying there is a difference. 55,000 people instantly aware of your new product who used your old product is a massive boost compared to 0 people knowing about your product when you release it. Anyway this is a fruitless discussion, it's impressive, just different!

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