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Apple needs to change iPhone’s call UI because robocalls are killing us

spencerdailey.com

71–80 of 303 posts

Re: Apple needs to change iPhone’s call UI because robocalls are killing us

#71
post #41

I actually would like a regulatory solution for this. Mandate a way for me to say whether incoming calls were spam. Require my phone company to pay me money every time I get spammed. Allow my phone company to, at their option, proactively block calls from specific upstreams and/or pass the charge to the specific upstreams. Now from those incentives, the fines will naturally follow the upstreams to the source of the s…

In germany robocalls are illegal and the caller can get a huge fine.

Re: Apple needs to change iPhone’s call UI because robocalls are killing us

#72
Right now, any robocall hacker in the world can instantly take over your phone’s screen, knocking you out of your mobile gaming experience, disrupting you as you check out at the store, or breaking your concentration as you try and type out an email.

jesus christ, call james bond, this is a super-villain grade world domination issue

Re: Apple needs to change iPhone’s call UI because robocalls are killing us

#73
post #41

I actually would like a regulatory solution for this. Mandate a way for me to say whether incoming calls were spam. Require my phone company to pay me money every time I get spammed. Allow my phone company to, at their option, proactively block calls from specific upstreams and/or pass the charge to the specific upstreams. Now from those incentives, the fines will naturally follow the upstreams to the source of the s…

This is a really good idea in theory but my understanding is that a lot of these calls come in from spoofed numbers. So if you're the unlucky person whose number the spammers choose to spoof that day you're already in for a giant headache - getting your phone number blocked would add insult to injury.

When the client of the robocaller who wants to sell something is fined then there are soon no more orders for robocaller.

Re: Apple needs to change iPhone’s call UI because robocalls are killing us

#74

Earlier quoted context omitted.

Yes, you are paranoid.

no, I think OP is on to something here

No I work in telecom and he's not onto anything. It's technically impossible for one, and the ROI wouldn't be there even if it was.

The ROI on spray and pray is high enough. (EDIT: Not as high as like actual legit telecommunications services but it takes a tiny fraction of the expertise.) Literally all the information they need is your phone number. They just spoof the "from" number, often to appear to be a toll-free number or a number in your area code and crank out as many calls as their carriers will let them without shutting them down. The underlying costs are cheap enough where only a teeeeensy percentage of people have to fall for it for it to be worth it.

Re: Apple needs to change iPhone’s call UI because robocalls are killing us

#75
post #41

I actually would like a regulatory solution for this. Mandate a way for me to say whether incoming calls were spam. Require my phone company to pay me money every time I get spammed. Allow my phone company to, at their option, proactively block calls from specific upstreams and/or pass the charge to the specific upstreams. Now from those incentives, the fines will naturally follow the upstreams to the source of the s…

This is a really good idea in theory but my understanding is that a lot of these calls come in from spoofed numbers. So if you're the unlucky person whose number the spammers choose to spoof that day you're already in for a giant headache - getting your phone number blocked would add insult to injury.

The point is to target the spoofing process directly. The incentives should cause VoIP solutions that generate spoofed calls to get kicked out of the phone system.

Yes, this would cause false positives. However it is my belief that the general harm from false positives would be less than from current negatives, and that, given incentives, the phone companies should be able to figure it out.

Re: Apple needs to change iPhone’s call UI because robocalls are killing us

#76
post #57

Earlier quoted context omitted.

I agree there’s a lot the carriers could be accomplishing in flagging “inauthentic” behavior of network participants, the root cause of SS7’s lack of authentication and encryption will remain and the problem will fester. Yes, carriers are definitely on the hook for making things better too. That said, the decisions in Apple's client side software are atrocious for the considerations of 2019. Aside: No idea why my pos…

I used to work in the mobile space for 7 years and i'm still amazed nobody has proposed and monetized a solution to SS7 being unfit for purpose. The reason it's not happened is nobody wants to spend money on even talking about the fix, never mind implementing it. The sheer number of scammers and nation state actors that have taken advantage of this is mind-blowing, but we still use SMS as a 2FA. If we have telephony…

I worry you're missing my point!

It's not "spending money on the fix"... it's "killing our largest revenue stream"!

Re: Apple needs to change iPhone’s call UI because robocalls are killing us

#77
post #32

Earlier quoted context omitted.

Or send to Google Assistant screening. It's the best feature ever but they need to open it up to rules for automation (i.e. all unknown numbers from XXX area code).

I don't want to send all my calls to google

Call Screening is done locally on the phone, the call audio and transcripts are not sent to Google.

Re: Apple needs to change iPhone’s call UI because robocalls are killing us

#78

Earlier quoted context omitted.

I don't want to send all my calls to google

Call Screening is done locally on the phone, the call audio and transcripts are not sent to Google.

metadata is

Re: Apple needs to change iPhone’s call UI because robocalls are killing us

#79
post #60

Fwiw, Android actually does do this. When the phone is unlocked, calls show up as a banner. In addition, they added that new call screening option, I've been using it and so far it has worked fairly well. Also, there is some built-in call filtering and third party apps as well, though I have mostly been able to rely on the built-in filtering. Does iOS really not have any options for filtering? I swear last time I had…

Excellent, I'll add this to the article. No idea why my post went from #1 on HN to the third page in under 30 minutes, I thought we were having a fruitful discussion here

Re: Apple needs to change iPhone’s call UI because robocalls are killing us

#80

Earlier quoted context omitted.

I used to work in the mobile space for 7 years and i'm still amazed nobody has proposed and monetized a solution to SS7 being unfit for purpose. The reason it's not happened is nobody wants to spend money on even talking about the fix, never mind implementing it. The sheer number of scammers and nation state actors that have taken advantage of this is mind-blowing, but we still use SMS as a 2FA. If we have telephony…

I worry you're missing my point! It's not "spending money on the fix"... it's "killing our largest revenue stream"!

Wasn't missing your point, we're on the same page, hence my point about personal responsibility being the solution.

It's anologous to the web but that is on the way of being fixed - csrf, cors etc.

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