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Apple needs to change iPhone’s call UI because robocalls are killing us

spencerdailey.com

11–20 of 303 posts

Re: Apple needs to change iPhone’s call UI because robocalls are killing us

#11

I would love to be able to block all numbers coming from my area code and the first 3 digits of my number.. all my robo calls come from a number that looks just like mine.

Certainly the native OS should support this. But I n case you are not aware, third party apps such as Hiya will do this exact thing.

Re: Apple needs to change iPhone’s call UI because robocalls are killing us

#14
"At the telelphony-infrastructure level, it’s a supremely difficult problem that lacks a short-term fix because the underlying protocol is hopelessly insecure."

This is only partly true. Technologically the solution is difficult, but it's easy from the social side as carriers can blacklist the smaller carriers that allow this fraud to take place.

The real problem is that everyone except the consumer benefits from this. Every phone company in the chain from the scammer to you takes a penny out of the scammer's profits.

At this point these scam phone calls may be nearing the majority of the phone calls placed in the USA, so it's going to be a huge financial disruption to the carriers when they have to give up their game.

Re: Apple needs to change iPhone’s call UI because robocalls are killing us

#15

I have no idea what a robocall is but I would LOVE a simple notification banner for when someone calls. I rarely get calls these days but when I do, it’s a major annoyance if I’m doing something on my phone. It’s time calls are relegated to the same level of urgency as WhatsApp messages and emails.

do you iive outside the U.S.?

Re: Apple needs to change iPhone’s call UI because robocalls are killing us

#17

I would love to be able to block all numbers coming from my area code and the first 3 digits of my number.. all my robo calls come from a number that looks just like mine.

There are apps that do exactly that, e.g. NumberShield for iOS. Blocking calls from numbers with the same first six digit as mine has substantially reduced the amount of robocalls I receive.

Re: Apple needs to change iPhone’s call UI because robocalls are killing us

#19
Apple provides a fix: get an Apple Watch and make your phone silent. Then you get a notification on your watch which you can suppress by placing your hand over it.

I make this comment in jest because obviously this is a very user-unfriendly "solution" unless you planned to buy an apple watch for some other reason. However I do use this feature.

As for the post's comment that dismissing the call leaks info: I don't know what the predictive dialers have any understanding of this -- if you simply refuse to answer it's simply a disconnect. I also doubt they keep stats on calls that go to vmail, if you accidentally do that or if you refuse to answer.

Re: Apple needs to change iPhone’s call UI because robocalls are killing us

#20
Apple added hooks a while back so that 3rd party apps can interject into the call process, and I've been using https://hiya.com to do that and block scam calls.

I have it set to disregard suspected scam/fraud calls, so they never ring my phone.

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