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Amazon Sends 1,700 Alexa Voice Recordings to a Random Person

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Re: Amazon Sends 1,700 Alexa Voice Recordings to a Random Person

#331
post #104

I've never seen a demographic breakdown of HN, but I'm 37 years old. I'm definitely not the oldest guy here, but I see history repeat itself regularly. I remember when people used location tracking as a reason to not own a cell phone. I'm talking about flip phones, mind you, not even iPhones with GPS receivers. I recall the bulk of complaints in that vein died down around the time Google Maps for phones came out. If…

A mobile phone that doesn't leak your position is impossible, but a voice activated assistant that doesn't spy on you on by the orders of some company is pretty much possible.

> but a voice activated assistant that doesn't spy on you on by the orders of some company is pretty much possible

You're missing the part where said company has no motivation to not spy on you. There's absolutely nothing preventing companies from doing so today (in the US), while on the upside the opportunity and motivation for them to collect all your data for possible profit gains later is extremely high.

Re: Amazon Sends 1,700 Alexa Voice Recordings to a Random Person

#332
post #314
post #264

Earlier quoted context omitted.

* Find phone/computer * Unlock * Locate self in interface and navigate to application selector * Invoke note-taking or reminder app * Type in note or reminder * Navigate through tagging/scheduling interface * Commit note/reminder I just now took a stopwatch to time how long it took me to do all of this: 30 seconds, and 20 of those were walking to my office. That is not a negligible amount of time, but it's not a huge…

I think the key difference is the focused attention and brain bandwidth to spend. Traditional way is way more efficient but requires more of that - you need to do a relatively long sequence of actions, coordinated to the goal. Using voice, there is no sequence, and it doesn't matter how many times you need to try and to repeat the same simple phrase - you spend no additional bandwidth with every repeat. The voice way…

Yep. A garbled duplicate of a reminder or note doesn't cost anything and even alarms aren't a major issue unless they're set for the middle of the night, so if anything hiccups I just retry.

Your analogy touches on another important factor, which is that the human brain has a titanic amount of hardware dedicated to accelerating and reducing the overhead of voice. It's so good that it even participates in basic cognition, so most of the time the note you want to take is already right there and properly formatted for speech. There's a reason that "thinking out loud" is a thing. :P

Re: Amazon Sends 1,700 Alexa Voice Recordings to a Random Person

#333
post #207

Earlier quoted context omitted.

There's a big difference: having a GPS in my phone means I never have to worry about buying or carrying a map with me ever again, at the cost of potentially revealing my location to someone who I'd rather not know it. Having a voice assistant means I don't have to spend a few seconds typing, at the cost of having everything I say potentially overheard by someone who I'd rather didn't hear it. By my quality metric, th…

> Having a voice assistant means I don't have to spend a few seconds typing, at the cost of having everything I say potentially overheard by someone who I'd rather didn't hear it. You're underplaying it in order to artificially inflate your mileage. Having a voice assistant means not having to learn to change application contexts inside an operating system follwed by a few seconds typing. You are ignoring the hundred…

I'm with you, until you lost me on:

> Now try teaching a non-technical user about cron, its flags, and its relationship to other shell commands, using natural language.

I'm just not sure what you mean with this statement. Are you talking about setting up cron jobs via voice? Or are you just making an analogy about the (perceived?) complexity of cron and teaching it to a non-technical user?

Re: Amazon Sends 1,700 Alexa Voice Recordings to a Random Person

#334
post #333

Earlier quoted context omitted.

> Having a voice assistant means I don't have to spend a few seconds typing, at the cost of having everything I say potentially overheard by someone who I'd rather didn't hear it. You're underplaying it in order to artificially inflate your mileage. Having a voice assistant means not having to learn to change application contexts inside an operating system follwed by a few seconds typing. You are ignoring the hundred…

I'm with you, until you lost me on: > Now try teaching a non-technical user about cron, its flags, and its relationship to other shell commands, using natural language. I'm just not sure what you mean with this statement. Are you talking about setting up cron jobs via voice? Or are you just making an analogy about the (perceived?) complexity of cron and teaching it to a non-technical user?

I would assume they are saying that it's a whole lot easier for the average person to say:

"Please remind me every day at 5pm to water the plants", or "Please play this song at medium volume every morning at 7am"

than to learn how to do the equivalent in whatever operating system their device uses, and I'd tend to agree. Cron is certainly a much higher bar than learning to use the alarm app in your phone, but the point remains, particularly in a home context.

Re: Amazon Sends 1,700 Alexa Voice Recordings to a Random Person

#335
post #252

Earlier quoted context omitted.

> Getting a voice assistant was life-changing for me Can you expand on that? In what way?

Compare the workflows for leaving a reminder or note. Before: * Find phone/computer * Unlock * Locate self in interface and navigate to application selector * Invoke note-taking or reminder app * Type in note or reminder * Navigate through tagging/scheduling interface * Commit note/reminder Or: * Locate notebook * Locate writing utensil * Open notebook to current page * Write note * Remember to check notebook every t…

Or (android example)...

Physical:

----

  1. Find phone (Is this really an issue? Haven't they become an extension of our body?)
  2. Unlock phone with thumb (unless of course you're already using it).
  3. Type "make a note to do the thing" into the big text box at the top of your screen.
  4. Preview / confirm it's what you wanted.
  5. Hit "Checkbox" to confirm.
By Voice:

---------

  1. No need to find the phone (assuming it close, which I'd say is a fair assumption).
  2. Say "OK Google".
  3. Say "Make a note to do the thing".
  4. Depending on current coverage, wait while it goes to the cloud to figure out what you mean (annoying).
  5. Listen while it tells you what it did.
  6. Say "Yes" to confirm.
My point is that the equivalent workflow exists via typed text. The workflow itself is not coupled to voice.

That being said, I do agree that it's very convenient to use voice for these sorts of tasks. Especially when driving.

Re: Amazon Sends 1,700 Alexa Voice Recordings to a Random Person

#336

I'm having trouble getting worked up about this one. Yeah a privacy breach happened, but it was only one person's data exposed, and only to one other person. The only reason it made the news is because people are already paranoid about voice assistants.

Was the data supposed to be stored in the first place according to the privacy policy/user consent? If not, it'd mean that Amazon stored highly sensitive data (audio recordings from people's bedrooms) illegally and in breach of user's trust.

if you enable Alexa to tune to your voice, it retains recordings. You can listen to the recordings in you Alexa mobile app- so it shouldn’t be that much of a surprise.

It shouldn’t be a shocker if you understand ML and infer what “tuning to your voice” implies. Most people aren’t sophisticated enough to infer that, however.

To me- this is a big demo of unexpected consequences of GDPR. Sounds like a great law, but forcing companies to share everything they know about you increases the risk that a nice package of everything is shared with the wrong party.

Re: Amazon Sends 1,700 Alexa Voice Recordings to a Random Person

#337
post #334
post #333

Earlier quoted context omitted.

I'm with you, until you lost me on: > Now try teaching a non-technical user about cron, its flags, and its relationship to other shell commands, using natural language. I'm just not sure what you mean with this statement. Are you talking about setting up cron jobs via voice? Or are you just making an analogy about the (perceived?) complexity of cron and teaching it to a non-technical user?

I would assume they are saying that it's a whole lot easier for the average person to say: "Please remind me every day at 5pm to water the plants" , or "Please play this song at medium volume every morning at 7am" than to learn how to do the equivalent in whatever operating system their device uses, and I'd tend to agree. Cron is certainly a much higher bar than learning to use the alarm app in your phone, but the po…

But who's using cron to set a reminder or an alarm on their phone?! That can't be it, but if it is, then they are ironically overstating.

I mean you can use the GUI (launching apps etc.), or literally just type "remind me every day at 5pm to water the plants" into the home screen search bar (on Android at least).

The voice recognition and the assistant parts are decoupled.

Re: Amazon Sends 1,700 Alexa Voice Recordings to a Random Person

#338
post #328

Earlier quoted context omitted.

Siri/Alexa/Cortana are assistants, while the part you are talking about is speech recognition. Sure, it’s great that this is done offline, but I don’t think it’s fair to compare it to more services because at that point you do need to get data from the internet just like any other service.

I would say your comment was the unfair one. Sure, it cannot tell the weather without internet. But it can still do plenty of more important home automation functions, namely automation. No one owns one of these home assistants for it to tell the weather. You get it for controlling other devices with your voice and this can do that without access to thr world wide web.

Voice Control in iOS can do some of this. It’s older than HomeKit, though, so it can’t do home automation-it’s limited to running commands on-device.

Re: Amazon Sends 1,700 Alexa Voice Recordings to a Random Person

#339
post #264
post #252

Earlier quoted context omitted.

Compare the workflows for leaving a reminder or note. Before: * Find phone/computer * Unlock * Locate self in interface and navigate to application selector * Invoke note-taking or reminder app * Type in note or reminder * Navigate through tagging/scheduling interface * Commit note/reminder Or: * Locate notebook * Locate writing utensil * Open notebook to current page * Write note * Remember to check notebook every t…

* Find phone/computer * Unlock * Locate self in interface and navigate to application selector * Invoke note-taking or reminder app * Type in note or reminder * Navigate through tagging/scheduling interface * Commit note/reminder I just now took a stopwatch to time how long it took me to do all of this: 30 seconds, and 20 of those were walking to my office. That is not a negligible amount of time, but it's not a huge…

Although to be fair, this is an emerging technology which should improve over time.

Anyone using a voice assistant now is almost certainly at the forefront of the technology. In five years or maybe ten they'll probably be a lot more impressive.

Re: Amazon Sends 1,700 Alexa Voice Recordings to a Random Person

#340
post #96

Earlier quoted context omitted.

What evidence or steps would be sufficient for you?

Not parent, but I'll answer. 1) The implementation of the wake word recognition is implemented in hardware that cannot be updated remotely. 2) The device is unable to transmit information without lighting up a TX light. Implemented in unmodifiable hardware. 3) Voice recordings are processed and then deleted within one month. 4) The device is run by a company that doesn't make money through marketing or data analysis.

Can't you set up Alexa on a raspberry pi? I guess you could then have your own trigger word "hello pi" or whatever that you've programmed it to listen for, and only then activate Alexa maybe?

Pain in the ass but you could open source it for the rest of the world.

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