81–90 of 267 posts
What I don't understand is... when this data is oh so important, where is the backup?
OP here. It never crossed my mind that MC would cut me off like this with no warning and no possibility of recovery. Lesson learned.
To people mentioning public shaming. I had a mailing list with them removed with all contacts lost and account banned without even notifying me. Customer support indeed responded, but with something like your account was banned because you are involved into cryptocurrencies (i had hashcash.io - no selling or buying of crypto is even close) and we completely wiped all your data. Only after a hint about possible public…
> and own SMTP server Good luck with that.
Just because you read blog posts titled "DON'T HOST YOUR OWN MAIL", doesn't mean you shouldn't. People are scared of hosting their own mail servers because they a) are told they shouldn't b) don't understand SMTP.
I am all for decentralizing this hyper-centralized internet.
Earlier quoted context omitted.
https://en.wikipedia.org/wiki/Lie "A lie is a statement used intentionally for the purpose of deception" I don't think you can prove it was a lie.
Since we don't have a mind-reading machine, by that logic, we can conclude that no statement can be proven to be a lie. After all, how can we know what an alleged liar is really thinking?
Earlier quoted context omitted.
https://en.wikipedia.org/wiki/Lie "A lie is a statement used intentionally for the purpose of deception" I don't think you can prove it was a lie.
Since we don't have a mind-reading machine, by that logic, we can conclude that no statement can be proven to be a lie. After all, how can we know what an alleged liar is really thinking?
To people mentioning public shaming. I had a mailing list with them removed with all contacts lost and account banned without even notifying me. Customer support indeed responded, but with something like your account was banned because you are involved into cryptocurrencies (i had hashcash.io - no selling or buying of crypto is even close) and we completely wiped all your data. Only after a hint about possible public…
> and own SMTP server Good luck with that.
Hmmm... This poster has noticed an issue on 17th, mailed support and without waiting to see if there's any reply or resolution, decided to blog publicly about it the same day... seems definitely premature, maybe borderline of questionable professionalism. It appears MailChimp has a chat option for support on weekdays for paid users but since this hasn't been used, one would assume the poster is using a free plan - no…
Assuming the author is truthful, then I'd say Mailchimps actions are a lot more questionable. Shutting the account down without a warning? Making it impossible for him to see his mailing list even if the ban was deserved? I don't know about you but I'd never want to use a mailing service if I knew that I at any time could lose access to the mailing list I had spent months/years building up..
Created an account, verified my email address. Then i sent a test email to the same email I verified my MC account with.
Immediately, MC disabled my account's ability to send emails. My appeal to support was ignored and eventually, the account was deleted - banned.
So? Web is full of unhelpful error messages and bullshit workflows. Just use something else. One other funny workflow I was subjected to is unidirectional validation, where you are supposed to have something validated by the other party, and there's no possibility of feedback/responding to their determination. So you get a response "your website is down", when it clearly is not, and their crappy validator just can't…
I'm sick and tired of this kind of reasoning. Sure, you can use something else, but that's not the point. The point is that a company cannot just delete your fucking account without even bother to notify you, especially when we're talking about B2B services. The guy was bleeding leads without even knowing because MailChimp decided that it was too much of a trouble to properly inform their client. Fuck that shit. Just…
I just exported my subscriber list for safe keeping. If I could automate this as a monthly job that would be even better.
Earlier quoted context omitted.
It is still a lie. Also keep in mind the perspective and context that the end user has no way of knowing. And even if the data can be recovered in an unofficial manner whether they will actually bother is highly unlikely if they care as little as they most obviously do. So, as a user it is a pretty safe bet to just assume it is gone (but do keep poking).
It's a lie that organizations have backups? "Your data has been deleted" pretty much has always meant that it was deleted from the live servers and that the deletion will propagate through backups depending on the orgs retention policy/requirements.
To whom? My mother? Nope- she thinks it's gone. So yeah- it's a lie, and you only catch it if you know better.
"Yes Dad I did my homework" has pretty much always meant that he hasn't started it yet.
No, it's a lie and the organization knows it. They are responsible for training their CS folks.
Absolutely would never recommend.