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Google UX Researcher Explains the Social Networking Gay Bar Problem

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Re: Google UX Researcher Explains the Social Networking Gay Bar Problem

#12
post #6

>> If your privacy practices aren't transparent, then you introduce doubt. Doubt leads to lower usage. So true. Too many apps and services don't understand that as users, when we see "Connect to Facebook/Twitter", our minds are immediately filled with doubt and mistrust. Why? Because we want control over what our friends see about us, and we suspect your app doesn't give a shit and will shamelessly promote itself at…

But is this true of most users? Or only people like us? (I'm really asking, I'm not sure; all I know is that I don't like using Facebook Connect.)

Re: Google UX Researcher Explains the Social Networking Gay Bar Problem

#13

Aside: Does anyone else have problems with left/right keys not going to the next slide as normally happens on slideshare? I got a bit annoyed having to use my mouse 223 times.

The entire UI was horrific for me. I had to use full screen since the slide didn't show up fully otherwise, and even in fullscreen Page up/down keys didn't work, arrow up/down keys moved terribly slow (like 1 page/minute slow), and the only way for me to navigate was to use the mouse scroll wheel (or the scrollbar on the right). I'd really like to know if I missed something or it was this way for everyone.

Re: Google UX Researcher Explains the Social Networking Gay Bar Problem

#15
This talk raises some questions for me.

Email doesn't seem to have the kinds of grouping problems discussed in the presentation. So what is it really that isn't in email that can then be solved by something Facebook-like that doesn't do "social networking" like Facebook does it? Is it just that the interface is simpler?

email = status update, social group = mailing list, contacts db = friends network

what else?

Re: Google UX Researcher Explains the Social Networking Gay Bar Problem

#16

This talk raises some questions for me. Email doesn't seem to have the kinds of grouping problems discussed in the presentation. So what is it really that isn't in email that can then be solved by something Facebook-like that doesn't do "social networking" like Facebook does it? Is it just that the interface is simpler? email = status update, social group = mailing list, contacts db = friends network what else?

photo sharing. video sharing. email is suboptimal for this. if you don't want to see all photos in full resolution, you still pay the response cost.

Re: Google UX Researcher Explains the Social Networking Gay Bar Problem

#17

This talk raises some questions for me. Email doesn't seem to have the kinds of grouping problems discussed in the presentation. So what is it really that isn't in email that can then be solved by something Facebook-like that doesn't do "social networking" like Facebook does it? Is it just that the interface is simpler? email = status update, social group = mailing list, contacts db = friends network what else?

Passive observation. I'm vaguely interested in what my acquaintances are up to, but they would never impose so much as to email me.

Re: Google UX Researcher Explains the Social Networking Gay Bar Problem

#20
post #12
post #6

>> If your privacy practices aren't transparent, then you introduce doubt. Doubt leads to lower usage. So true. Too many apps and services don't understand that as users, when we see "Connect to Facebook/Twitter", our minds are immediately filled with doubt and mistrust. Why? Because we want control over what our friends see about us, and we suspect your app doesn't give a shit and will shamelessly promote itself at…

But is this true of most users? Or only people like us? (I'm really asking, I'm not sure; all I know is that I don't like using Facebook Connect.)

I think its most users. Remember also that a lot of facebook users don't use it much and don't understand all of what it does.
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