I used the original Truly Ergonomic (TECK) for several years and really liked it overall. However of the three I bought, two had serious key chatter issues and it's very difficult to get any support. The company has a really poor reputation as demonstrated by many threads on Geekhack ( https://geekhack.org/index.php?topic=89035.0 ) I switched to the Ergodox (currently Infinity model) and am very satisfied, but they c…
What does key chatter mean in practical terms? Also what was the learning curve like for these strange split keyboards like Ergodox?
http://www.cataclysmicmutation.com/2014/03/28/truly-unrespon...
I have two of them (apparently I had to learn the lesson twice), both exhibit chatter to varying degrees. It seems to lessen the more you use the keyboard, but comes back if you leave it for a while. It is super inconsistent and annoying and absolutely ridiculous for keyboards of that price.
Also their support is non-existent. The firmware latency settings can help a bit but if you make it slow enough to not do double-presses, then the keyboard feels unresponsive and you'll get more missed presses. Total bullshit.
I'd never EVER buy another product from them. They should be out of business in my opinion.
I have an Ergodox now and very happy.