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Amazon, Amid Crackdown on Seller Scams, Fires Employees Over Data Leak

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Re: Amazon, Amid Crackdown on Seller Scams, Fires Employees Over Data Leak

#111
post #24

One of the first things I remember about moving to a rich country was the absence of knockoff products sold in retail stores. It seemed amazing to me that companies would deal only with authorized distributors. These days, I feel like I'm in a twilight zone where 'wealth creation' is happening by putting a fresh face on 3rd-world country business models. First it was Uber with the "hire a random guy off the street to…

> These days, I feel like I'm in a twilight zone where 'wealth creation' is happening by putting a fresh face on 3rd-world country business models. It's not a secret that lots of business models coming out of Silicon Valley are just regulatory workarounds/loopholes. It's a matter of chance that they coincide with some 3rd world country models as the latter's fuels are survival/corruption/perceived lawlessness while o…

It's a matter of chance that they coincide with some 3rd world country models as the latter's fuels are survival/corruption/perceived lawlessness

It's not a matter of chance. The earlier government regulation was better than no regulation, but had significant downsides. Taxi regulation got corrupt and the market didn't work very well. Uber and company came in with technology that worked better than the old government bureaucracy at cleaning up and regulating the market. I can't attest to how well Fiverr works.

Re: Amazon, Amid Crackdown on Seller Scams, Fires Employees Over Data Leak

#112

Earlier quoted context omitted.

How much money were they offering? I definitely would have taken it, and then re-posted the same review a day later.

I think PayPal will freeze your account if you do this.

How exactly would they do that? Beyond Paypal just doing whatever they want whenever they want.

Re: Amazon, Amid Crackdown on Seller Scams, Fires Employees Over Data Leak

#115

Earlier quoted context omitted.

> Now it's Amazon selling bootleg crap at scale. What's their excuse? Some variant of "move fast, break things", no doubt. Competing with Alibaba. Amazon seems to have decided to increase product variety (through increasing foreign based stores) at the cost of losing quality control.

This definitely appears to be the case. I'll say one thing in Amazon's defence however— their customer service is fantastic in my experience.

> [Amazon's] customer service is fantastic in my experience.

Try not having Prime. I tried that once, for a short while. The difference in service was striking.

Re: Amazon, Amid Crackdown on Seller Scams, Fires Employees Over Data Leak

#116

Earlier quoted context omitted.

> These days, I feel like I'm in a twilight zone where 'wealth creation' is happening by putting a fresh face on 3rd-world country business models. It's not a secret that lots of business models coming out of Silicon Valley are just regulatory workarounds/loopholes. It's a matter of chance that they coincide with some 3rd world country models as the latter's fuels are survival/corruption/perceived lawlessness while o…

It's a matter of chance that they coincide with some 3rd world country models as the latter's fuels are survival/corruption/perceived lawlessness It's not a matter of chance. The earlier government regulation was better than no regulation, but had significant downsides. Taxi regulation got corrupt and the market didn't work very well. Uber and company came in with technology that worked better than the old government…

Uber and company came in with technology that worked better than the old government bureaucracy at cleaning up and regulating the market.

To me, at least, this assertion requires some substantiation.

It seems to me that what Uber has been better at than traditional taxi services is solely the technology. I can only expect to hail a taxi on demand if I'm in a big city, airport, train station, or other transit center; if I'm in a rural area, suburb, or even a smaller city, I'll probably have to call to arrange a pickup and hope it actually arrives. (My personal luck with calling for taxis has been...spotty at best, while for Uber and Lyft so far it's been 100%.)

But "cleaning up and regulating the market?" I don't see how ride-sharing services are doing anything to regulate the market, and "cleaning up" is pretty hard to measure. Ride shares tend to be cheaper than taxis, and I don't doubt that part of the cost of a taxi fare is due to regulation -- but a large part of it comes from the uncomfortable fact that Uber and Lyft are both subsidizing rides with VC money. If they actually charged enough for the ride to make a profit, average ride prices would easily double.

Also, while taxi regulation is pretty corrupt, well, Uber is maybe not the poster child we want for how unregulated companies are gonna do better on that front.

Re: Amazon, Amid Crackdown on Seller Scams, Fires Employees Over Data Leak

#117

Amazon fixing fake reviews would be a giant step in the right direction. What could be more important than having your users believe you're a trusted source?

I used to go to Amazon to look at reviews, regardless of where I was shopping. Now, in the rare moments I'm shopping on Amazon, I go to other sites to read the reviews.

Re: Amazon, Amid Crackdown on Seller Scams, Fires Employees Over Data Leak

#118

As proof that I am clearly not qualified to run a nearly trillion-dollar company, I offer this advice to Amazon -- ditch the marketplace. No more third party sellers. I have been a reliable Amazon Prime consumer for years, but I have begun making purchases elsewhere because I can not even trust "Ships from and sold by Amazon" any more. At the very least, quite intermingling stock. And at this point you're going to ha…

>I offer this advice to Amazon -- ditch the marketplace. No more third party sellers.

But for many things I shop for, that would be extremely inconvenient for me. For example, I needed to buy replacement fuses for a Fluke multimeter. Amazon itself didn't sell it but a 3rd-party marketplace seller did. If the marketplace was shut down, I'd have to go through the hassle of registering a new account on yet another ecommerce website just to buy that fuse. In this day and age of customer databases getting hacked, I'd rather not create any new accounts unless absolutely necessary.

Yes, I get the danger of counterfeit items. I did get bit by that with fake eclipse glasses from China last year but nevertheless, the 3rd-party marketplace has been a net positive for my shopping experience. I just pay attention to the seller ratings and make sure they're better than 98%.

Re: Amazon, Amid Crackdown on Seller Scams, Fires Employees Over Data Leak

#119
post #46

Earlier quoted context omitted.

Thus the importance of sites like https://www.fakespot.com/ checking for likely-fake 5-star reviews before making an expensive purchase is a good idea.

Fakespot and others like it have crappy algorithms. I know sellers that have never done anything shady for reviews that get graded poorly by fakespot. And their Chinese competitors that blatantly fake reviews get A.

I suspect that the spammers are also starting to do things to not get flagged by Fakespot, especially since FS lists out a lot of the criteria that they use.

Re: Amazon, Amid Crackdown on Seller Scams, Fires Employees Over Data Leak

#120

Earlier quoted context omitted.

It's a matter of chance that they coincide with some 3rd world country models as the latter's fuels are survival/corruption/perceived lawlessness It's not a matter of chance. The earlier government regulation was better than no regulation, but had significant downsides. Taxi regulation got corrupt and the market didn't work very well. Uber and company came in with technology that worked better than the old government…

Uber and company came in with technology that worked better than the old government bureaucracy at cleaning up and regulating the market. To me, at least, this assertion requires some substantiation. It seems to me that what Uber has been better at than traditional taxi services is solely the technology. I can only expect to hail a taxi on demand if I'm in a big city, airport, train station, or other transit center;…

To me, at least, this assertion requires some substantiation.

Taxis used to be smelly and dirty. Drivers were quite cavalier in their attitudes towards customers. Hailing a taxi was difficult and chancy. I was scammed by drivers who would take me on indirect routes for more money.

It seems to me that what Uber has been better at than traditional taxi services is solely the technology.

That is precisely the point.

I don't see how ride-sharing services are doing anything to regulate the market, and "cleaning up" is pretty hard to measure.

There are now rapid and technologically mediated consequences for both drivers and riders for behaving badly. Uber drivers are always polite, and riders are always polite. Riders are now strongly motivated to never keep their drivers waiting, which was not the case for taxis. The vehicles smell better! Drivers never scam you by driving a circuitous route.

It's pretty obvious to me that the market is much better regulated through the technology.

Also, while taxi regulation is pretty corrupt, well, Uber is maybe not the poster child we want for how unregulated companies are gonna do better on that front.

The point is that while Uber is far from a poster child -- no argument there -- the technology (read: the rapid flow of accurate information in the market) still has them doing a better job than regulatory mechanisms from the 20th century.

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