My bank locked me out of my account because they didn't approve of the way I was using it (crypto whitdrawal). All fully legal, from an exchange account I hold in my name. They now give me the runarround asking me to prove with paper documents that I own the money (interesting reversal to physical interaction). No calls, no case person I can talk to, just an impersonal postage address, and if I contact the branch all…
Can't you just bring the traditional justice system back into it, for instance, by suing them in small claims court demanding the release of your money? The judiciary supersedes whatever internal mechanisms the bank has; if the court tells the bank to give back your money corrected for inflation plus moral damages, they have no choice but to comply.