Ask YC: Review my startup, Voicendo

#1

Post by gwil » Tue, Nov 02, 2010, 3:40 PM UTC

Check it out at http://www.voicendo.com/

In short, Voicendo is a virtual phone system for small businesses and independent professionals. We support all the stuff like call forwarding, menus, conference calling - even SMS. You can use local or toll free numbers, each at $5/month. All usage (incoming/outgoing minutes both local and toll free, and SMS) is billed pay-as-you-go at $0.03.

It's all drag and drop, I feel anyone could use it.

Would love your feedback on the idea and its direction!

Re: Ask YC: Review my startup, Voicendo

#2

Post by leftnode » Tue, Nov 02, 2010, 3:48 PM UTC

Clickable: http://www.voicendo.com/

Very professional looking. I didn't try the service out because I don't need it for the time being, but I'll save it for later.

Are you bootstrapped or angel/venture funded?

Re: Ask YC: Review my startup, Voicendo

#3

Post by catlike » Tue, Nov 02, 2010, 3:55 PM UTC

Twilio based?

Re: Ask YC: Review my startup, Voicendo

#4

Post by dclaysmith » Tue, Nov 02, 2010, 3:58 PM UTC

Looks like a great service and a good pricing structure. Will definitely dig deeper into it. Good luck.

(Designwise, the gray text is hard to read in Firefox--not so bad in IE).

Re: Ask YC: Review my startup, Voicendo

#5

Post by patd » Tue, Nov 02, 2010, 3:58 PM UTC

The font on the homepage doesn't look good on my Windows XP machine under Firefox 3.6.12, it's nice-looking using Chrome though. Maybe due to the font you're using (museo), I don't have it on my system.

Strangely, the weird looking font (as if it was not antialiased) occur on the signup page using Chrome.

Other than that, it looks really good. Is it US/Canada only ?

Re: Ask YC: Review my startup, Voicendo

#6

Post by cothinkit » Tue, Nov 02, 2010, 4:00 PM UTC

Just curious how are you differentiating from http://www.twilio.com/ and their product http://www.twilio.com/openvbx?

It appears you are an expensive option in comparison. Good luck!

Re: Ask YC: Review my startup, Voicendo

#7

Post by jawartak » Tue, Nov 02, 2010, 4:02 PM UTC

Is there a cost associated with transferring a 1-800 number?

Re: Ask YC: Review my startup, Voicendo

#8

Post by Stronico » Tue, Nov 02, 2010, 4:02 PM UTC

I am in the market for this service right now.

A few quick first impressions (I'll have more later)

You need an FAQ section, I had the quick questions of 1) Can I get an 800 number? 2) Can I get a vanity number, i.e. 1800-Stronico? 3) What credit cards do you take (I put everything like this on Amex).

Beyond that, quite good - more thoughts later.

Addendum --- I missed the toll free bit of text on the home page before

Re: Ask YC: Review my startup, Voicendo

#9

Post by nickbarnwell » Tue, Nov 02, 2010, 4:03 PM UTC

cothinkit wrote: post #6

Just curious how are you differentiating from http://www.twilio.com/ and their product http://www.twilio.com/openvbx ? It appears you are an expensive option in comparison. Good luck!

Twilio is targeted towards developers, while this appears to be something I could point a less technical client to and say "Go to town!". As developers we often fail to take into account how much usability can effect product uptake, and there that seems to be the prime differentiator.

Re: Ask YC: Review my startup, Voicendo

#10

Post by gwil » Tue, Nov 02, 2010, 4:03 PM UTC

patd wrote: post #5

The font on the homepage doesn't look good on my Windows XP machine under Firefox 3.6.12, it's nice-looking using Chrome though. Maybe due to the font you're using (museo), I don't have it on my system. Strangely, the weird looking font (as if it was not antialiased) occur on the signup page using Chrome. Other than that, it looks really good. Is it US/Canada only ?

Currently yes, only US/Canada. Fonts by Typekit, I'll have to check into it a little more!