There's an ice cream and bagel place in town. In the late evening it's consistently packed with people on their laptops or reading books. One day I noticed the music was much louder than usual, and asked the staff to turn it down. I figured it was a mistake because it was normally much quieter. They told me this was the new company policy. To set the music uncomfortably loud to make people leave, after finishing thei…
It's funny how obvious some people make it that they don't want business. I don't really care about power plugs or wifi when I visit a café (my battery running out is a great motivator + natural time limit, I can tether to my phone for internet) but I always pay close attention to how a new café is outfitted. Some cafés that genuinely want your business make plugs available to the customers, some will even go as far…
I had a good chat once with a guy who runs a small coffee roastery and number of fancy third-wave coffee shops in a posh university town. One of the most popular coffee shops in town went completely bankrupt and he ended up taking it over. The first thing he did was turn off the WiFi; to hear him tell it, revenue doubled or tripled overnight as soon as he did. Turns out actually having available seats can drive sales, and having a giant store in a high-rent area full of people who buy one $4 coffee and sit there for five hours isn't profitable. At the time, he was in the process of renovating half of the space to be formal paid coworking.
(I personally think there's room for middle ground. My favorite local coffee shop only allows laptops in a dedicated section, which has ample power but also higher-density seating than the normal area. When it's warm enough to sit outside, they allow laptops outside during the week but not on weekends. Another favorite coffee shop just turns the WiFi off on weekends.)