This is projection by people who are untrained in what they do. Competent people with good training in some discipline are able to apply that training to competently achieve goals. This allows them to apply knowledge that they didn't develop themselves by trial and error, and is much more efficient, with better outcomes than the alternatives. Unfortunately, this often seems to be the exception rather than the rule. A…
Even competent people with good training aren't perfect. Competent people make mistakes. You mention bridges, buildings, and ships, all projects built by massive teams of people and stringent processes. These massive teams of people and stringent processes are necessary exactly because people aren't perfect. I'm unclear what you mean by the article focusing on "untrained people", unless you're trying to claim that po…
In some domains you don’t have a choice; there are too many moving parts, decision making is of necessity based on noisy and incomplete information, the domain is too messy for formal models to be useful. You just have to intuit and improvise. This is more often than not the case when human interactions are involved. Trying to impose engineering solutions to social problems usually ends in disaster.