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Amazon admits it exposed customer email addresses, but refuses to give details

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Re: Amazon admits it exposed customer email addresses, but refuses to give details

#21
post #6

based on spam email i have received, that i clearly should not have, i believe this was an exposure to marketplace sellers from whom you have bought a product. I am very careful with my email. i’m not just guessing here. i actually reported it to amazon security. (no answer from them of course.)

They intentionally provide this information to marketplace sellers. It's arguably poor design but it's definitely not an unintentional security flaw. Marketplace/FBA sellers have talked about strategies for utilizing customer email address for years [1] [1] https://sellercentral.amazon.com/forums/t/how-to-access-all-...

No, the email address listed there is an @marketplace.amazon.com address that forwards messages to the customer while adding an Amazon footer, not the actual user email address. If the latter was shared with sellers somewhere, that was not intentional.

Re: Amazon admits it exposed customer email addresses, but refuses to give details

#23
post #16

Earlier quoted context omitted.

It sounds like they did that but TC wants more. I'm not really sure why HN allows techcrunch stories on the front page. TC is tabloid journalism at its finest.

They did not disclose any of the following as specified by the data breach notification requirements of the GDPR: The name and contact details of the data protection officer or other contact point where more information can be obtained The likely consequences of the personal data breach The measures taken or proposed to be taken by the controller to address the personal data breach, including, where appropriate, meas…

We could really use a good journalist to go out and find the answers to those questions right about now.

Re: Amazon admits it exposed customer email addresses, but refuses to give details

#24
post #2

This is one of the less appreciated clauses of the GDPR: That companies are required to disclose data breaches within a reasonable time-frame, and users have the right to know about any exposure of their data.

It sounds like they did that but TC wants more. I'm not really sure why HN allows techcrunch stories on the front page. TC is tabloid journalism at its finest.

> It sounds like they did

Which parts of the specific GDPR requirements did they comply with?

Re: Amazon admits it exposed customer email addresses, but refuses to give details

#25
post #16

Earlier quoted context omitted.

It sounds like they did that but TC wants more. I'm not really sure why HN allows techcrunch stories on the front page. TC is tabloid journalism at its finest.

They did not disclose any of the following as specified by the data breach notification requirements of the GDPR: The name and contact details of the data protection officer or other contact point where more information can be obtained The likely consequences of the personal data breach The measures taken or proposed to be taken by the controller to address the personal data breach, including, where appropriate, meas…

I think only Amazon Europe account was leaked. We have account in couple of countries and I got the email only on my UK account.

Re: Amazon admits it exposed customer email addresses, but refuses to give details

#27
post #15
post #12

When I started selling the first gadget I ever made on Amazon I was so excited and was only getting a couple sales a month. If you were one of my customers I looked at your house, judged your grass, found you on LinkedIn and Facebook, Instagram, mortgages, mugshots, everything lol. The sellers also get your full name and address even on fulfilled by Amazon. If you have been on the net long enough this will creep you…

I can also confirm, I can still see names and addresses, but not emails. Honestly any online retailer has to be trusted with this information, and in the fulfillment by Amazon (FBA) case, there are 3rd party sellers that have some unnecessary access to it. I personally don't actually need access to it since I do FBA exclusively.

Without giving you the address Amazon would find it difficult to argue that you are the seller and not them. Which will probably become relevant in a case about counterfeits on Amazon's site.

Re: Amazon admits it exposed customer email addresses, but refuses to give details

#28
post #15
post #12

When I started selling the first gadget I ever made on Amazon I was so excited and was only getting a couple sales a month. If you were one of my customers I looked at your house, judged your grass, found you on LinkedIn and Facebook, Instagram, mortgages, mugshots, everything lol. The sellers also get your full name and address even on fulfilled by Amazon. If you have been on the net long enough this will creep you…

I can also confirm, I can still see names and addresses, but not emails. Honestly any online retailer has to be trusted with this information, and in the fulfillment by Amazon (FBA) case, there are 3rd party sellers that have some unnecessary access to it. I personally don't actually need access to it since I do FBA exclusively.

> any online retailer has to be trusted

Well that is down right crazy. Most sellers are people in their garages drop shipping 3PL. I'd trust them if they were background checked....maybe

Re: Amazon admits it exposed customer email addresses, but refuses to give details

#30
post #16

Earlier quoted context omitted.

They did not disclose any of the following as specified by the data breach notification requirements of the GDPR: The name and contact details of the data protection officer or other contact point where more information can be obtained The likely consequences of the personal data breach The measures taken or proposed to be taken by the controller to address the personal data breach, including, where appropriate, meas…

I think only Amazon Europe account was leaked. We have account in couple of countries and I got the email only on my UK account.

I am in Eastern Europe and have account only in US Amazon. This morning I also got that email..
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