Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Uber Revenue Slows as Quarterly Loss Surges to $1.1B

bloomberg.com

Post reply on HN
Print view View original

221–230 of 331 posts

Re: Uber Revenue Slows as Quarterly Loss Surges to $1.1B

#221

Post by pault »

cynicalkane wrote: post #155
notyourwork wrote: post #147

Earlier quoted context omitted.

> Lyft is kind of that but isn’t quite there. Since my impression is a large population of drivers drive for both I don't think you would find different behavior in Uber or Lyft. A dickhead is doing to be a dickhead whether driving for Uber or Lyft right?

I personally haven’t experienced any of that nonsense using Lyft. Your mileage may vary. But here in NYC, Uber’s reputation has fallen considerably.

I only use Lyft and I've had the driving in the wrong direction happen several times. It's infuriating.

Re: Uber Revenue Slows as Quarterly Loss Surges to $1.1B

#222

Post by thrav »

agrippanux wrote: post #117
Androider wrote: post #30

Uber doesn't have much of a moat or lock-in effect. I just switched one day from being a frequent Uber rider to 100% using Lyft, simply because I don't like Uber's behavior as a company. The prices are so close it doesn't make any practical difference to me. Anecdotally, among my friends I also see Lyft becoming the default, and sometimes price-checking with Uber. If Waymo or whoever came out tomorrow with a cheaper/…

I have found that the drivers for Lyft are much happier than the drivers for Uber. This holds true even when a driver drives for both services. I asked several drivers why this is and the universal response was that Lyft treats them better, so they are happier to pick up Lyft customers. I switched over to only using Lyft, but like the OP states, if Waymo came out tomorrow I'd probably switch to that.

I do feel like they usually have rougher cars though. Not always, but on average.

Re: Uber Revenue Slows as Quarterly Loss Surges to $1.1B

#223

Post by rvn1045 »

Androider wrote: post #30

Uber doesn't have much of a moat or lock-in effect. I just switched one day from being a frequent Uber rider to 100% using Lyft, simply because I don't like Uber's behavior as a company. The prices are so close it doesn't make any practical difference to me. Anecdotally, among my friends I also see Lyft becoming the default, and sometimes price-checking with Uber. If Waymo or whoever came out tomorrow with a cheaper/…

while it is true that you can easily switch from uber to Lyft or vice versa, there are only two of them. so they do have moats. its not easy for a new competitor to emerge unless they are doing something different like perhaps driverless cars.

Re: Uber Revenue Slows as Quarterly Loss Surges to $1.1B

#224

Post by babesh »

Androider wrote: post #30

Uber doesn't have much of a moat or lock-in effect. I just switched one day from being a frequent Uber rider to 100% using Lyft, simply because I don't like Uber's behavior as a company. The prices are so close it doesn't make any practical difference to me. Anecdotally, among my friends I also see Lyft becoming the default, and sometimes price-checking with Uber. If Waymo or whoever came out tomorrow with a cheaper/…

It doesn't matter if the end result is a duopoly. The two need only stop competing and raise prices. It will be hard for a third entrant to come in because of the large cost to enter markets. The only viable entrant is, as mentioned Waymo, because driverless cars alters the economics and because they have the tech.

Re: Uber Revenue Slows as Quarterly Loss Surges to $1.1B

#225

Post by icebraining »

torpfactory wrote: post #188
lotophage wrote: post #178

Earlier quoted context omitted.

That's pretty misleading. You are not charged to contact the driver in the app, you are charged once the item is returned. I've been through this process myself, and it's even stated on their FAQ: > A $15 fee is charged to you once your lost item is returned.[0] [0] https://help.uber.com/riders/article/lost-item-return-fee-?n...

Does the driver get all of that fee? Or does Uber take a cut?

From the link: "The entire fee is passed on to the driver."

Re: Uber Revenue Slows as Quarterly Loss Surges to $1.1B

#226

Post by jbhatab »

Nothing reminds me how out of loop the Hacker News and Silicone Valley is from the rest of the America like an Uber post. It always degrades into an anecdotal competition on who had the worst experience with Uber and how amazing Lyft has been. The fact that they are growing 38% in a quarter at their scale and we're calling that 'slow' is pretty nuts.

Personally I've had good and bad experiences with both, but almost everyone of my friends outside of tech uses Uber exclusively and love it. Can't wait to see how the race to a better self driving experience goes.

Re: Uber Revenue Slows as Quarterly Loss Surges to $1.1B

#227

Post by PakG1 »

manigandham wrote: post #192
mempko wrote: post #176

Earlier quoted context omitted.

I lost a phone in a taxi once (didn't realize it, it was a burner). A week later I had the same taxi driver and he goes "Glad I finally picked you up again, here is your phone". Sometimes people are good.

What's with the moral judgements? Uber is a service. You forgot your item. Most people are good, but still want to be paid. Expecting everyone else should be generous of their time for your mistake is definitely not good.

Would you have preferred it if parent wrote that sometimes people are nice? I didn't read into parent's statement as much as you did. Sometimes communication is messy.

Re: Uber Revenue Slows as Quarterly Loss Surges to $1.1B

#228

Post by RL_Quine »

jbhatab wrote: post #226

Nothing reminds me how out of loop the Hacker News and Silicone Valley is from the rest of the America like an Uber post. It always degrades into an anecdotal competition on who had the worst experience with Uber and how amazing Lyft has been. The fact that they are growing 38% in a quarter at their scale and we're calling that 'slow' is pretty nuts. Personally I've had good and bad experiences with both, but almost…

I think you mean silicon valley. Silicone valley is something else entirely.

Re: Uber Revenue Slows as Quarterly Loss Surges to $1.1B

#229

Post by isoskeles »

keyle wrote: post #4

Side note, I'm getting fed up with Uber... I'm a decent user, I use it 1-2 a week. Drivers have become worse. They used to have clean cars and were of all ethnicity. There also used to be a lot of women drivers. Now it's basically taxi drivers with their mate's cars. Cars are now often dirty, greasy interiors, dirty outside and bad smell. And as soon as you have a 'usual' route, or you use the app a lot, you get char…

Literally got in my first Tesla taking Uber home two nights ago.

Re: Uber Revenue Slows as Quarterly Loss Surges to $1.1B

#230

Post by icebraining »

prostoalex wrote: post #168
Ftuuky wrote: post #17

Speaking as a infrequent user (1-3 times per month) in Lisbon, Portugal, I can't choose Uber anymore. There are so many other apps providing the same service with cheaper prices (some of them such as Taxify do not have surge pricing) and better drivers. The drivers' quality declined a lot: sometimes they don't speak portuguese or english and if they notice you're drunk they try to scam you (leave you in some random s…

This ringed true to me in Tokyo and Barcelona - local taxi apps were significantly cheaper and had better availability than Uber. When they were competing with Grab in most southeast Asian markets, Grab would usually out-compete on both parameters, too.

Taxify, despite the name, doesn't actually call regular taxis, they have their own drivers like Uber.

They're also not local, they're from Estonia, and operate in dozens of countries.

Post reply on HN