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How one family built Qualtrics to an $8B exit

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Re: How one family built Qualtrics to an $8B exit

#131

Earlier quoted context omitted.

Not 100% true. They have some engineering in Seattle but a ton in Utah too.

they have most in seattle and some in utah. I engineered in both offices. VP of engineering and product are both in Seattle and there are MORE engineers in seattle if talking absolutes.

When I was leaving I was under the impression that they were no longer hiring new non-professional services devs in the Provo office

Re: How one family built Qualtrics to an $8B exit

#132
post #110

"Not bad for a CEO who got paid $100,000 in salary last year." humble CEOs build wholesome companies!!! CEO in a company here is drawing total compensation $2.2mil ($400+K + stock awards) Company is loosing $15mil/year for 10+ years already. Pathetic and greedy IMO.

I've been to Ryan's house. he has a basketball court in his basement. I'm sure he paid himself a lot more than $100k/yr as some point. (not saying he doesn't have every right to)

Re: How one family built Qualtrics to an $8B exit

#133
post #122

Earlier quoted context omitted.

Private tutoring is illegal?

Probably putting flyers in mailboxes without paying for postal service to do so. Now that I stop and think about it, it's likely illegal in the US, too. Interfering with mail services might well be a federal crime. (or maybe not, I really don't know).

It's illegal because it isn't fair.

https://www.cato.org/publications/commentary/youll-never-gue...

Re: How one family built Qualtrics to an $8B exit

#134

> After college, Ryan said he wanted adventure and went to South Korea to teach English. One of his early lessons in entrepreneurship came there. While most foreign tutors were scraping by on next to nothing, he decided to try private tutoring by putting flyers offering his teaching services in mail boxes. It's illegal. That's why not all English teachers in Korea are doing it.

Private tutoring is illegal?

Yes.

Re: How one family built Qualtrics to an $8B exit

#135
post #22

Earlier quoted context omitted.

I'm not so keen on the marketing fluff either, but there are definitely needs being met. The cases I'm most familiar with are in psychological research, which consists of having people fill in a lot of questionnaires (asking about mood, stress-levels, or testing cognitive skills). Qualtrics provides a service to easily build these questionnaires, send them out to respondents, and collect their response (and export th…

thank you, that was very informative. this is really hard to understand all of this, when on a landing page of the product you see only markitng BS :)

Ugh soo many companies do this now. They've since fixed it, but you used to be able to browse the entire HP Enterprise landing page and not be sure they actually sell computers.

Re: How one family built Qualtrics to an $8B exit

#136
post #86

This might be the biggest Utah exit so far. Whenever all those "where are the other silicon valleys?" articles come up, they never seem to bring up the Wasatch Front, even though it probably has one of the most vibrant tech entrepreneurship scenes in the country. I moved here from Boston a few years ago and it has turned into one of the best decisions of my life.

> Whenever all those "where are the other silicon valleys?" articles come up, they never seem to bring up the Wasatch Front Huh, interesting. This is exactly the opposite of my experience. I would have said those articles always bloviate about Silicon Slopes.

Maybe in Utah, but in my experience, most stories of that vein are more likely to list Austin or Denver, or even completely marginal markets like Atlanta or Miami before they do Salt Lake City.

Re: How one family built Qualtrics to an $8B exit

#137
post #119
post #99

Earlier quoted context omitted.

imo Audi/VW has the best dashboard GUI in the auto business bar BMW iDrive. Try using honda or toyota and you will see that it can be much much worse than audi, laggy and badly designed.

They have a nice LCD panel but they decided to not make it touch-enabled. So to enter a street address you're supposed to draw the characters with your finger Palm-Pilot-style on a crappy touchpad. It's absurd. That's on a 2018 model. I think they're fixing that in some of the 2019 models.

It's not the touchpad that annoys me, it's the fact that I generally seem to have to enter the address in the most non-intuitive order for it to find anything, e.g. first postcode, then street name, then street number.

First world problems, I guess.

Re: How one family built Qualtrics to an $8B exit

#138

Earlier quoted context omitted.

Here's a real-world example from a client who uses Qualtrics heavily. At regular intervals following vehicle purchase, an automotive manufacturer sends surveys to vehicle owners asking about their perception of the quality of the vehicle, issues that may have come up, features that were not explained properly or don't work as expected, etc. We're talking hundreds of thousands of surveys a year, each with 20+ branchin…

>each with 20+ branching questions I just recoiled in horror at the thought of my car company asking me to fill out a survey like this and mentally closed the window on it.

I get a survey every time I take my car to the dealer. I like it. Sometimes there are some chuckleheaded things a dealership does, or maybe they are very helpful, but either way, I can provide feedback to the manufacturer on my experience, and I like to think maybe they'll be able to change things for the better.

In a world where every other site tries to infer what I like or I want or what they think i want to see on my feed next, or put me in some marketing bucket, it's a breath of fresh air to just be asked what I like or don't like or may be interested in.

Re: How one family built Qualtrics to an $8B exit

#139
post #63

Earlier quoted context omitted.

Here's a real-world example from a client who uses Qualtrics heavily. At regular intervals following vehicle purchase, an automotive manufacturer sends surveys to vehicle owners asking about their perception of the quality of the vehicle, issues that may have come up, features that were not explained properly or don't work as expected, etc. We're talking hundreds of thousands of surveys a year, each with 20+ branchin…

> each with 20+ branching questions I never understood , why would anyone waste their time answering 20+ questions for free?

why would anyone share their thoughts opinions on sites like HN for free? Simple. People want to be heard, and sometimes people like to think they can change things for the better.

Re: How one family built Qualtrics to an $8B exit

#140

Earlier quoted context omitted.

The customer that fills out a survey must be a very select group of customer. If the response rate is in the single digits of percent, what about the rest of the people? Setting company policy on just this small fraction of customers could be the path to failure.

correct, and that's why surveys need to be as scientific as possible in order to avoid various biases that skew the results. hence qualtrics and not surveymonkey for serious survey research.

How does Qualtrics get people who refuse to answer surveys to do so? Come to their door and offer big bucks and then weight those answers heavily?
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