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Yelp craters 30% as advertisers abandon the site

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171–180 of 464 posts

Re: Yelp craters 30% as advertisers abandon the site

#171

Earlier quoted context omitted.

Reddit keeps asking me if I want to download their app or Open in Safari... regardless of which browser I’m using. Not every iOS user is using Safari!!!!

Don't you want to view it in the official Reddit app for the best experience ? No, no I don't. And the official reddit app is not the best experience.

It’s a matter of time before they acquire the top app or two and block the rest.

Re: Yelp craters 30% as advertisers abandon the site

#172

Yelp is incredibly annoying as a business owner. After signing up to setup basic NAP consistency, they will automatically flag it as some sort of tag often incorrectly and then continue to call and email you asking to spend advertising dollars on their site for months. Even after asking them to no longer do so. I'm glad google reviews and others have taken their place.

My girlfriend is one of the main operators of a small chain of board game cafes here— her experience is pretty well the same as yours. They rely on Google reviews and Facebook reviews. Facebook has even been toxic enough with false stories pushed in attempts to defame the company for money. I haven't heard the same about Google reviews and Reddit has been strangely fair. I just never liked Yelp. It seems like it spoi…

> Facebook has even been toxic enough with false stories pushed in attempts to defame the company for money.

Could you explain what you mean here?

Re: Yelp craters 30% as advertisers abandon the site

#173
post #9

I don't have any sympathy for a site that purposely cripples the web mobile site to force you to install their app. They lock you out of pictures after around 20 so you have to go to desktop or install their crappy app. Yelp will not be missed.

What do you use instead?

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Re: Yelp craters 30% as advertisers abandon the site

#174

Earlier quoted context omitted.

So at some point I presume the go full "Yellow Pages" and just charge venues a monthly fee to appear at all in their pages. That works if they are generating significant foot traffic into the venue but fails if they can't connect the app/website use with the visit. I think it's useful at this point to ask why various directories had value during their heyday. The "Yellow Pages" had value, simply because there wasn't…

> Unfortunately, too many people realized how valuable this was and the gaming of the system on all sides started, greatly reducing the usefulness of the Yelp directory. I'm not sure if this is exactly it or if you're letting Yelp off the hook. Yelp was perfectly happy to try to profit from the gaming. That didn't just damage its usefulness. It damaged trust; and trust is a lot harder to get back.

I'm not sure if this is exactly it or if you're letting Yelp off the hook.

Not letting them off the hook. Yelp contributed to this through their actions.

It damaged trust; and trust is a lot harder to get back.

That was a part of what I was thinking about. One advantage of the Yellow Pages: less opportunity to lose trust. I think displaying AI interpreted traffic has a key advantage over ratings: It would cost a whole lot more money to get crowds to show up day after day with smartphones, than it would cost to get people to astroturf ratings.

Re: Yelp craters 30% as advertisers abandon the site

#175

I don't understand why they don't offer delivery like grubhub?

Yea they could have easily added reservations ( opentable) , deliveries ( grubhub) , group dining ( meetup).

This is kind of funny because I've ordered deliveries and made reservations through yelp as late as this year. I see from the other comments now that apparently the delivery services was sold to grubhub.

Re: Yelp craters 30% as advertisers abandon the site

#176

Yelp in NYC is infuriating to use. Not only it does not know neighborhoods, it is incapable of identifying rivers that separate areas. Ask it for places in Greenpoint and it would happily include stuff in Manhattan, sometimes well before it runs out of the Greenpoint options which could be OK had Greenpoint not been separated from Manhattan by the East River. Yelp is also happy to manipulate reviews contrary to their…

The neighborhood identification is unreliable. I tend to just move the map to the area I want to search in.

Re: Yelp craters 30% as advertisers abandon the site

#177

Earlier quoted context omitted.

Mobile browsers should differentiate the style of links with URLs that resolve to apps. I am tired of tapping links expecting to remain in Safari and having useless “open in app?” prompts instead. I’m not IN an app, I’m in a browser; I want to use the browser. And when cancelling the prompt gets you nothing, it really feels like Yelp is screaming “NO SOUP FOR YOU!”.

Reddit keeps asking me if I want to download their app or Open in Safari... regardless of which browser I’m using. Not every iOS user is using Safari!!!!

Use old.reddit.com

Re: Yelp craters 30% as advertisers abandon the site

#178
post #9

I don't have any sympathy for a site that purposely cripples the web mobile site to force you to install their app. They lock you out of pictures after around 20 so you have to go to desktop or install their crappy app. Yelp will not be missed.

I stopped using Yelp exactly because this reason! Google let you read reviews without using the app. I had the same issue with TripAdvisor but I think they don't do it anymore (not sure).

Re: Yelp craters 30% as advertisers abandon the site

#179
post #164

Earlier quoted context omitted.

If a place has 700 reviews and a 4.5 star rating that's good signal that it's good, regardless of how many words are put into the 3 reviews you see on the front page. If a place has 5 reviews and a 3 star rating that doesn't mean anything to me. Maybe it's great maybe it sucks, but I'm not turned off by it. It's just basic stats. If you're trusting one good 500-word yelp-elite review on a listing with 2000 2-star rev…

Exactly. I'm under no illusion that Yelp is a particularly useful filter to pick out the ultimate dining experience. But I travel something over 100 days a year. If for at least some of those days when I'm in unfamiliar locations, Yelp can--with a little bit of skeptical evaluation on my part--help me pick restaurants that are mostly to my tastes and on the better side of average, it's done its job. I am somewhat cri…

Same. Few things irk me more than spending money on mediocre food, especially as I've gotten better at cooking. I may not eat at the best/hottest/hippest joint in town when I'm in a new place looking things up on yelp, but I can pretty consistently eat someplace that I'm happy with.

Re: Yelp craters 30% as advertisers abandon the site

#180

I've never met the owner of a bar/eatery/brewery that liked Yelp. All of them dealt with Yelp as a necessary evil.

Yelp positions their product primarily as a consumer service; the fact that the other side of the marketplace (service providers) is dissatisfied may affect Yelp's business but not necessarily the product they provide to consumers.

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