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Yelp craters 30% as advertisers abandon the site

cnbc.com

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Re: Yelp craters 30% as advertisers abandon the site

#21

Post by paulie_a »

tashoecraft wrote: post #14
sharemywin wrote: post #3

I don't understand why they don't offer delivery like grubhub?

The problem I have with yelp is really the central idea of it. Who said random people are good at reviewing restaurants? Everyone's meaning of good is different, everyone's expectation for everything is on different scales with different meanings. Consolidating it all into a simple interface doesn't work. I really want two different services, one for finding something I'll be very happy with and may return to (usuall…

There are people that are influential on yelp. I know people that get preferential treatment by the owners of higher end restaurants because their rating carries so much weight. It's pretty interesting. Tagging along with one guy we got to skip lines at special events, no wait times. The chef and owner would see him and greet him.

Re: Yelp craters 30% as advertisers abandon the site

#22

Post by greglindahl »

dominotw wrote: post #10
sharemywin wrote: post #3

I don't understand why they don't offer delivery like grubhub?

Yea they could have easily added reservations ( opentable) , deliveries ( grubhub) , group dining ( meetup).

Yelp purchased a reservations startup SeatMe, which worked out so well that they bought another reservations startup Nowait.

Re: Yelp craters 30% as advertisers abandon the site

#26

Post by mladenkovacevic »

SnowingXIV wrote: post #15

Yelp is incredibly annoying as a business owner. After signing up to setup basic NAP consistency, they will automatically flag it as some sort of tag often incorrectly and then continue to call and email you asking to spend advertising dollars on their site for months. Even after asking them to no longer do so. I'm glad google reviews and others have taken their place.

I already recognize their number at this point. They'll call at least twice per week.

Re: Yelp craters 30% as advertisers abandon the site

#28

Post by notyourday »

Yelp in NYC is infuriating to use. Not only it does not know neighborhoods, it is incapable of identifying rivers that separate areas. Ask it for places in Greenpoint and it would happily include stuff in Manhattan, sometimes well before it runs out of the Greenpoint options which could be OK had Greenpoint not been separated from Manhattan by the East River.

Yelp is also happy to manipulate reviews contrary to their denials. It is rather funny, of course, because it seems that no one in the tech leadership of the company understands how easy it is to take a screenshot of a review.

Re: Yelp craters 30% as advertisers abandon the site

#29

Post by 52-6F-62 »

SnowingXIV wrote: post #15

Yelp is incredibly annoying as a business owner. After signing up to setup basic NAP consistency, they will automatically flag it as some sort of tag often incorrectly and then continue to call and email you asking to spend advertising dollars on their site for months. Even after asking them to no longer do so. I'm glad google reviews and others have taken their place.

My girlfriend is one of the main operators of a small chain of board game cafes here— her experience is pretty well the same as yours.

They rely on Google reviews and Facebook reviews. Facebook has even been toxic enough with false stories pushed in attempts to defame the company for money. I haven't heard the same about Google reviews and Reddit has been strangely fair.

I just never liked Yelp. It seems like it spoiled very early on.

edit: Just told her the news. Her response: "Good. Yelp is evil."

Re: Yelp craters 30% as advertisers abandon the site

#30

Post by stanleydrew »

I bet Apple will be snooping around for a cheap acquisition here. Apple already uses Yelp for their place data in Apple Maps and they are still way behind Google.

Eventually Apple will probably need to have its own place data if it wants to continue to compete in maps. Yelp would give them a starting point.

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