Earlier quoted context omitted.
> what happens if your service is cut in error. Do you trust ATT to have a fair, easy appeals process? This is where many of the arguments against government regulation break down. If you take government out of the picture, you're still left dealing with massive institutions and bureaucratic regulations. The main difference is that those institutions are even less accountable to the average person than the government…
> This is where many of the arguments against government regulation break down. If you take government out of the picture, you're still left dealing with massive institutions and bureaucratic regulations. This is only true of uncompetitive markets. If Target refused to sell you clothes because someone made a false copyright infringement claim against you, you would laugh in their face and go shop at any of a thousand…
what you say would be true of (increasingly rare) mom-and-pop shops, but the relationship you use is highly asymmetric and favorable to the large bureaucratic organization, no matter the competitive dynamics of the market. target would be the one laughing in your face, not the customer.
the false dichotomy of preferring one bureaucracy over another because one is private and the other public is silly (in case it's unclear, you should prefer neither).
the rest of what you said is reasonable however. direct provision, direct subsidies, or removal of regulatory barriers in rural access would be better than the convoluted compromise we have now.