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Fake review factories that run on Facebook and post five-star Amazon reviews

theguardian.com

141–150 of 334 posts

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#141

Earlier quoted context omitted.

But a web of trust based on, "I like this reviwer, so I trust who they trust" seems reasonable.

I am really curious if this would actually work. I also think if you trust a reviewer and it turns out they are a bad reviewer than your trust rating should lower. (you turned out to be a bad reviewer reviewer) That said I have no idea if this would. Seems those 87k people mentioned above would just trust each other to raise their trust ratings.

Its not about total trust "rating". That not how web of trust works. You, the informed and responsible user, have to look at who their connections are.

It's more like Linkedin: if someone adds you and they are a mutual connection with a bunch of coworkers you like, that's good. But if their mutual connections are all social climbing spammers, you know they either are one themselves or don't know enough not to fall for that stuff.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#142
post #112
post #111

Amazon is going downhill quickly. I target shoot with a compound bow as a hobby, and as a result I usually buy a set of arrows a year. In 2015 when I would search for "target arrows" on Amazon the first page results would be for legit American companies who make exceptional arrows for about $30 per set of 6. Now, and for the last 2 years if I search for "target arrows" I get pages and pages of Chinese crap arrows (I…

I suggest Amazon solves this by requiring ALL purchasers to leave reviews of ALL products they buy. Or by adding a $10 fee to every purchase that can only be refunded by leaving a review.

Nah. Better solution is removing reviews from people who get refunds. Double win by incentivizing manufacturers to refund a disgruntled customer.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#143

Earlier quoted context omitted.

I don't think I would agree to that model. I wouldn't like my money being held hostage for a review. If they give me a dollar discount, on the other hand, I would be much inclined to leave a review.

It is the same model, just semantics. Either way they are increasing the price of the product by some amount and decreasing it when you leave a review.

It's only the same model if you ignore the large psychological difference.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#144
post #25

Wow. The Facebook groups mentioned in the article have 87,000 members, who are offered full reimbursement of product costs in exchange for writing five-star reviews on Amazon. The only way to describe this is as a large-scale effort to deceive and defraud mass consumers. Ugly, ugly, ugly.

The only way to describe this is as an unfortunate inevitability of review systems as a whole.

Yep.

To me, the real bullshit is the expectation that anything other than a 100% 5/5 score is an indicator of serious fault.

If you leave 4/5 as an eBay review for example you have pretty much offended the seller.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#145
post #111

Amazon is going downhill quickly. I target shoot with a compound bow as a hobby, and as a result I usually buy a set of arrows a year. In 2015 when I would search for "target arrows" on Amazon the first page results would be for legit American companies who make exceptional arrows for about $30 per set of 6. Now, and for the last 2 years if I search for "target arrows" I get pages and pages of Chinese crap arrows (I…

It's not clear those low-price low-quality products aren't legitimately listed first because most people prefer them. Edit: ignore the above, I failed to read the part where they said the price was the same.

> The crappy ones are also selling for $30 per set but they are made out of weak aluminum and come bent up.

Low price, low quality is a real value proposition; outside the context of wristwatches, no one legitimately prefers lower quality at the same high price.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#146

I now check fakespot before every Amazon purchase.

Amazon should come up with a proprietary and secret algorithm (the way Google search is) to do the same thing. They are in the best position to do this, since they have all the info. They could leverage purchase history, payment methods, addresses, account age, etc...; they even have the resources to use slightly more invasive information such as credit score. It's knowable what products are having fake reviews bought for them, they could secretly flag accounts suspected of this and lower their weight. Fakespot can't get half of the information Amazon already has. Amazon needs to fix this for themselves.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#147
post #112

Earlier quoted context omitted.

I suggest Amazon solves this by requiring ALL purchasers to leave reviews of ALL products they buy. Or by adding a $10 fee to every purchase that can only be refunded by leaving a review.

Nah. Better solution is removing reviews from people who get refunds. Double win by incentivizing manufacturers to refund a disgruntled customer.

I'd sure prefer to know that the product I'm about to buy frequently needs to be returned.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#148
post #112

Earlier quoted context omitted.

I suggest Amazon solves this by requiring ALL purchasers to leave reviews of ALL products they buy. Or by adding a $10 fee to every purchase that can only be refunded by leaving a review.

I don't think I would agree to that model. I wouldn't like my money being held hostage for a review. If they give me a dollar discount, on the other hand, I would be much inclined to leave a review.

I would just get the discount then leave a 1 star review, to make up for the annoying hoop I just had to jump through.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#149

Earlier quoted context omitted.

You would think, however, that the "1/2" works fine in the text field used for a standard North American address... At least with Amazon and 99% of ecommerce sites there's two separate freeform text entry fields for street address. It's not like these are fields that require a precise integer. This should enable the actual human making the delivery to see the same thing printed on the label, and visually match it to…

> It's not like these are fields that require a precise integer. If you are treating the street address as more than a string something is wrong. Its supposed to be a string by design unless you are trying to be efficient by storing ints as ints but then you shouldnt be evaluating them from user input and if you are... Treat it as a raw string.

IIRC Google Maps used to interpolate between points with known addresses on streets to estimate where other numeric addresses were along the street, when they didn't have exact points for them. So there's at least one legitimate example of not treating an address as a string.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#150
post #112
post #111

Amazon is going downhill quickly. I target shoot with a compound bow as a hobby, and as a result I usually buy a set of arrows a year. In 2015 when I would search for "target arrows" on Amazon the first page results would be for legit American companies who make exceptional arrows for about $30 per set of 6. Now, and for the last 2 years if I search for "target arrows" I get pages and pages of Chinese crap arrows (I…

I suggest Amazon solves this by requiring ALL purchasers to leave reviews of ALL products they buy. Or by adding a $10 fee to every purchase that can only be refunded by leaving a review.

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