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Ask HN: Should I fight back management enforcing Jira?

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Ask HN: Should I fight back management enforcing Jira?

#1
I'm a tech lead in a small shop (around 5 developers and growing) and our company has recently been acquired by a bigger one at the beginning of the year. We've been lucky so far as we've maintained independence of process and priorities. We've demonstrated times and times again that our development processes and our talent was order of magnitude superior to their existing dev teams.

Management from the head company is currently in the process of signing us up in Jira without consulting with us. Their motivation is to be able to track what the dev team is doing and keep a log of the activities, with the end goal being to be able to qualify this work as Capex.

I'm close to the product owner so I can pull some strings there if this is a trap but I need to act fast. We've got nothing similar to Jira in place and are dealing with things without any dedicated tools, which means I'm open to learning Jira as I know our current methods will not scale. I'm worried for the following reasons : - I haven't heard good things about Jira, especially on HN - I'm afraid it will only add more paper-filling work to my team (or myself) - I'm afraid they will use Jira to enforce a specific process to my team (I do not expect to have admin access to setup workflows properly)

Any thoughts on how I should handle this?

Re: Ask HN: Should I fight back management enforcing Jira?

#4
I'd encourage you to consider what they're truly trying to accomplish by using Jira. Are they simply trying to take existing agile processes and add new tooling? If so, that doesn't sound too bad. Perhaps cumbersome, but if new tooling allows you to keep existing processes then it's a win. But if using Jira is shorthand for changing processes, then those are what you want to focus on.

It sounds like you may want to talk with the product owner to really understand what the long-term goal of this change is. Then, if you don't like that, you'll be in a better position to argue why your current/alternative process allows you to provide more value to the company.

Re: Ask HN: Should I fight back management enforcing Jira?

#7
I've been at a company that used jira 5 different bad ways as they constantly churned through different ways of doing agile. I've also been at a company that used jira as a simple issue organizer with a handful of labels and literally nothing else.

It's just a tool that can be badly misused to make a bureaucratic mess, or can be barely used to write things down as we collectively think of them.

Re: Ask HN: Should I fight back management enforcing Jira?

#8
The one place that I had to use Jira, it was poorly managed. The manager basically used it to create a list of every project and idea he could think of and then assigned quite a lot of them to me simultaneously.

The result for me was that I was overloaded with work. And then the manager became unavailable to discuss some important blocking items for about a week.

I am not saying that Jira or project management tools can't be helpful, but it does seem to have a tendency to encourage micromanagement as well as distracting from priority items with less important tasks and deemphasizing direct communication channels.

But of course management needs some way to know what is happening or that actual work is being done even, and a way to give direction about business goals.

I believe though that if not handled correctly this change could very well interfere with development. So you are right to be worried.

Personally I would do something like this:

1. Very quitely make a backup plan for alternative employment. Just in case.

2. Come up with an alternative to Jira that A) allows managers to to see that some development is even being done and they aren't just paying people to hang out and B) gives some details about what is being worked on. This could be just email notifications when people push to GitHub.

2b. I would also set up a weekly meeting with management to discuss dev progress and business priorities face to face. And as far as capex reporting maybe you can use a Google Docs with employee hours together with a dump of github commits, perhaps grouped by user.

3. Explain that you want the dev team to focus on their work rather than checking off boxes for a process, and they want to stay focused on core tasks rather than a lot of small unimportant ones. And therefore since the current process is working you believe adding Jira will only take away time from core activities and make the team less productive in terms of actually meeting business goals.

Re: Ask HN: Should I fight back management enforcing Jira?

#9
Objectively, JIRA is buggy, slow, complicated, and hard to use. Unfortunately, it is also useful. Is it a good tool? No. Does it sometimes let you do things that you couldn't do before? Yes.

I would not choose to use it under basically any circumstances, but I also wouldn't be upset about being forced to use it - assuming I'm being paid well.

You should probably find out why they want to make the change. Is it just because your team is sticking out as being different? Is it because they want to try and do task efficiency calculations? Do they feel they don't have enough visibility into what you're working on? There might be a communication issue you need to fix (which JIRA probably will not address, even though they might expect so).

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