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Dear Spotify, please let me unlink my Facebook account

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Re: Dear Spotify, please let me unlink my Facebook account

#111

Post by thewarpaint »

mattnewton wrote: post #109
thewarpaint wrote: post #94

Earlier quoted context omitted.

OP here, haven't tried yet but I think my point stands that this is something enough users want to make it a proper feature rather than a "workaround". Might be wrong, though.

IMO they did come up with a solution for it, via support. I think it is interesting that people (seemingly) won’t try the solution because it involves talking to support and that has such a connotation of being a costly time sink from people’s terrible experiences with support contacts in the past. Maybe that means Spotify needs to rethink their solution? Apparently they lost at least one subscriber to Apple Music in…

Definitely agree that they need to rethink it. Look at their community center, how many hours has Support spent on doing this process manually, over and over again, in the last year alone?

https://community.spotify.com/t5/forums/searchpage/tab/messa...

Re: Dear Spotify, please let me unlink my Facebook account

#112

Post by rhizome »

samstave wrote: post #69
iamben wrote: post #51

The most frustrating Spotify problem for me is the link between mobile / desktop play queues. I've moaned about it many, many times on the forums and there's a giant thread of people moaning about the same thing, but it's been years without resolve. Basically, if I don't force-close the Spotify app on my Android before I get my laptop open on the same wifi, the phone will overwrite any play queue on my desktop. I exc…

You just identified a wish-list-item I have for music apps: Location aware playlists: The device would be aware where it is located - or moving via either gps, accelerometer or wifi ssid visibility or even an ibeacon. The device will then know that it should play from selected sets/playlists that I have tagged appropriate for that location. I would like this in a video library management app as well. Basically, the c…

How much battery life are you willing to pay for that?

Re: Dear Spotify, please let me unlink my Facebook account

#113

Post by drb91 »

auxym wrote: post #110
drb91 wrote: post #106

Earlier quoted context omitted.

How does a saved item differ from a non-saved item? Is it equivalent to "downloaded"?

No. Saved means it appears when you browse to "My Library".

That is very odd. Why limit that at all?

Re: Dear Spotify, please let me unlink my Facebook account

#114

Post by creature »

qwerty456127 wrote: post #87
daveFNbuck wrote: post #44

Earlier quoted context omitted.

The recent data breach made many people realize that you're always just 1 instance of bad luck away from having a bunch of aggregated personal data stolen. It's pretty reasonable to decide you're better off removing yourself as a target than hoping Facebook will never again experience bad luck.

> The recent data breach made many people realize that you're always just 1 instance of bad luck away from having a bunch of aggregated personal data stolen. There is no such thing as data stolen but from the files on your hard drive. As soon as you upload something to the Internet you publish it and have no guarantee but hope people you don't want to see it won't notice it.

If a company holds some information internally, and an unauthorised third party surreptitiously obtains that information, wouldn't you call that stealing?

Re: Dear Spotify, please let me unlink my Facebook account

#115

Post by kingosticks »

mithr wrote: post #75

Spotify has some really strange "won't fix" issues... I'm on a Spotify family plan. I recently bought a Spotify gift card on sale, because you can usually apply those for a credit on subscription services. Well, it turns out unlike the rest of their plans, Spotify Family doesn't support gift cards. I didn't even consider that it might not apply to all plans, and didn't check the fine print. Disappointed, I contacted…

Have you ever come across a Spotify issue on their support site which they have fixed? I personally have never seen this. Everything on there is pages and pages of people with the same issue and nothing from Spotify to address it. They really have zero interest in giving their customers (paying and otherwise) what they actually want. The only alternative is Google music which is probably worse!

Re: Dear Spotify, please let me unlink my Facebook account

#116

Post by x0x0 »

sam1r wrote: post #81
mithr wrote: post #75

Spotify has some really strange "won't fix" issues... I'm on a Spotify family plan. I recently bought a Spotify gift card on sale, because you can usually apply those for a credit on subscription services. Well, it turns out unlike the rest of their plans, Spotify Family doesn't support gift cards. I didn't even consider that it might not apply to all plans, and didn't check the fine print. Disappointed, I contacted…

In general, I always try to put my PM shoes on and try to evaluate what benefit they could possibly be receiving to ignore such a prominent issue that you can pretty much guarantee they are well aware of the issue. That being said, I completely agree that this is pretty strange since I have not a single example that comes to mind in this case...

They could just be shitty devs? There's a reasonable amount of evidence for that: their android client is extremely buggy, and one day they deleted all my partner's playlists. On mac, I regularly have to close the client to force it to sync playlist changes, and sometimes playlist changes just disappear when I quit the mac client. I recently found 3.5g of old spotify updates sitting in ~/Library/Cache on an older, ssd space constrained mac. I have multiple performances of the same songs from several of my favorite artists; their client occasionally confuses different performances with the same name. You have to delete and re-add to get them to match correctly. I can continue...

Re: Dear Spotify, please let me unlink my Facebook account

#117

Post by zrobotics »

ReverseCold wrote: post #82
arihant wrote: post #74

Earlier quoted context omitted.

It's not reasonable at all. You're 1 instance of bad luck away from death. But that's hardly a reason to not leave home.

It's hardly a reason to leave home, but it's definitely a reason to, for example, not go skydiving. You obviously can't remove all risk, but you sure can reduce it.

That might not be the best example, though. You are more likely to die driving to the airport than you are to die while skydiving. That is an activity which is similar to riding a roller coaster: it seems much more dangerous than it actually is.

Re: Dear Spotify, please let me unlink my Facebook account

#118

Post by agentdrtran »

mattnewton wrote: post #80

Did the OP actually try the support option? It took me less than a painless 10 minutes over chat with support (and most of that was me asking if the discover weekly model they had created for me would be ported over too, which seemed to have been highly tuned lately. The support person could not say and probably didn’t know what I was asking about)

I tried contacting spotify about this and they told me to wait several months until my subscription expired and then create a new account.

Re: Dear Spotify, please let me unlink my Facebook account

#120

Post by wes-t »

kingosticks wrote: post #115
mithr wrote: post #75

Spotify has some really strange "won't fix" issues... I'm on a Spotify family plan. I recently bought a Spotify gift card on sale, because you can usually apply those for a credit on subscription services. Well, it turns out unlike the rest of their plans, Spotify Family doesn't support gift cards. I didn't even consider that it might not apply to all plans, and didn't check the fine print. Disappointed, I contacted…

Have you ever come across a Spotify issue on their support site which they have fixed? I personally have never seen this. Everything on there is pages and pages of people with the same issue and nothing from Spotify to address it. They really have zero interest in giving their customers (paying and otherwise) what they actually want. The only alternative is Google music which is probably worse!

I've been using it since beta, and I've seen it once.

After three years and 48 pages of community feedback, technology finally advanced far enough to implement the incredibly complex feature of preventing duplicate songs in a playlist: https://community.spotify.com/t5/Implemented-Ideas/Way-to-pr...

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