Protip to companies: if your product is excellent, make account cancellation frictionless and the respect you show your users will pay dividends.
Dear Spotify, please let me unlink my Facebook account
71–80 of 156 posts
Re: Dear Spotify, please let me unlink my Facebook account
#72I would like to know why some people stopped using Facebook claiming that the main reason is "the recent databreach". If you don't want to use Facebook for how they handle your data in the first place, it seems perfectly fine to me. But, the data breach exploiting 3 vulnerabilities seems to be bad luck, I don't really think they're not committed to security in that sense. I'd like to know opinions from others.
I actually refused to use Spotify for years because they required Facebook login. I gave in eventually as Rdio lost to Spotify in the market. Like many, though, I am deeply concerned about Facebook's policy direction and leadership. I did disconnect my Spotify account from my Facebook account the hard way (with customer support) a few months ago. In general I am enthusiastic about federated signin, but I don't want t…
Re: Dear Spotify, please let me unlink my Facebook account
#73I already unlinked my Spotfiy account from Facebook with this way: https://robblewis.me/convert-spotify-facebook-to-email-login... No account migration of contacting support is needed. Just use your registered email account to reset (or in this case actually set) your account password and afterwards you can log in via your email+pw. Then in the Spotify preferences the button to disconnect Facebook becomes available.
Re: Dear Spotify, please let me unlink my Facebook account
#74I would like to know why some people stopped using Facebook claiming that the main reason is "the recent databreach". If you don't want to use Facebook for how they handle your data in the first place, it seems perfectly fine to me. But, the data breach exploiting 3 vulnerabilities seems to be bad luck, I don't really think they're not committed to security in that sense. I'd like to know opinions from others.
The recent data breach made many people realize that you're always just 1 instance of bad luck away from having a bunch of aggregated personal data stolen. It's pretty reasonable to decide you're better off removing yourself as a target than hoping Facebook will never again experience bad luck.
Re: Dear Spotify, please let me unlink my Facebook account
#75I'm on a Spotify family plan. I recently bought a Spotify gift card on sale, because you can usually apply those for a credit on subscription services.
Well, it turns out unlike the rest of their plans, Spotify Family doesn't support gift cards. I didn't even consider that it might not apply to all plans, and didn't check the fine print. Disappointed, I contacted support, who were happy to inform me there's a solution! I should cancel my plan (kicking all my dependents out), sign up for a _regular_ plan, apply my gift card to it, and _then_ sign up to the family plan again. This would, of course, mean that I'd have to reinvite my entire family to the plan.
They didn't really seem to understand why I was less than enthusiastic about this "solution".
Re: Dear Spotify, please let me unlink my Facebook account
#76I tried to cancel my paid account so I could create a new paid account without FB login. It was so frustrating that I’m now a happy Apple Music user. Protip to companies: if your product is excellent, make account cancellation frictionless and the respect you show your users will pay dividends.
Re: Dear Spotify, please let me unlink my Facebook account
#77Re: Dear Spotify, please let me unlink my Facebook account
#78https://community.spotify.com/t5/iOS-iPhone-iPad/Log-in-to-s...
Ever since then I use that "device name" (really more like a Spotify account number that stands in for a username) for everything. Logging in to Spotify clients built in to TV and roku, Android & IOS apps, and managing the account on the web site.
The account was created, Premium, with FB when that was the only option. Then I got that device name and disabled platform integration on FB so it's not possible for anything including Spotify to access my fb account, and it's been like that since 2012.
Disable "platform integration": https://m.facebook.com/help/211829542181913
Re: Dear Spotify, please let me unlink my Facebook account
#79Sincerely, Spotify