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Deliverr raises $7M to help e-commerce businesses compete with Amazon Prime

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Re: Deliverr raises $7M to help e-commerce businesses compete with Amazon Prime

#11
Isn’t this what selling 3rd party on Amazon is? They handle fulfillment and delivery? I think it’s a good idea since I don’t think eBay or Walmart offer this service (?), and I’m continually hearing how Amazon is screwing over their 3rd party sellers (Amazon basic to replace 3rd party products that sell well, etc). What would you happen to you guys if say Walmart started offering 3rd party fulfillment? Think they could do it well?

Re: Deliverr raises $7M to help e-commerce businesses compete with Amazon Prime

#12
post #9
post #6

Any company who uses Deliverr is going to quickly figure out that they have placed their most important business process in the hands of a third party, and that they have very little control over it. eBay, Wal-Mart, and Shopify are in the business of delivering products. They don't make the products, they make them available to the consumer. Delivery is like 90% of that. This is why amazon runs their own fulfillment…

I disagree with you on many fronts - First any business should ask for metrics on past performance and that is how you should judge the performance and not by assertions or business models - Case in point -- Taxis were fully controlled they all looked the same, the drivers were all trained the same way -- yet the consumer experience was bad. Then Uber/Lyft came in and they don't drive the taxis but they are able to o…

Ok, I hear you, but I think you're missing the forest for the trees - Why did amazon beat these businesses in the first place?

It wasn't because they connected buyers with sellers, people have been doing that for decades. It has nothing to do with the rules of engagement, amazon is full of fake products and reviews. It wasn't because the user experience was bad, the amazon UX is pretty bad, it's very cluttered, and Shopify's UX is really impressive.

Amazon beats Wal-Mart et al. because their delivery is faster. And that takes control. The difference between delivering in two days and delivering in three days comes down to seconds.

And for what it's worth - Sometimes I am unable to get an Uber, but every time I call the taxi company, a taxi shows up.

(All of this isn't to say Deliverr won't provide value, just that I am doubtful it can beat amazon)

Re: Deliverr raises $7M to help e-commerce businesses compete with Amazon Prime

#13
Commenting only on the title here (I haven't RTFA yet or heard of Deliverr before)...

Amazon is a logistics powerhouse. $7M probably wouldn't even cover the capital investment of a fraction of their equipment in just one of their warehouses. Claiming a series A startup is going to compete with that is a surefire way to discredit it.

Re: Deliverr raises $7M to help e-commerce businesses compete with Amazon Prime

#14

Isn’t this what selling 3rd party on Amazon is? They handle fulfillment and delivery? I think it’s a good idea since I don’t think eBay or Walmart offer this service (?), and I’m continually hearing how Amazon is screwing over their 3rd party sellers (Amazon basic to replace 3rd party products that sell well, etc). What would you happen to you guys if say Walmart started offering 3rd party fulfillment? Think they cou…

Amazon has a program called Multi-channel fulfillment. But there are significant drawbacks to sellers and marketplaces:

1. It comes in an Amazon box. Large marketplace have started penalizing sellers for that.

2. They don't integrate into fast shipping programs that act like Prime, as an example eBay eGD.

You are right that eBay and Walmart can offer this service, but most sellers will sell in multiple places, and splitting inventory across different facilities is expensive, inefficient, and difficult to manage. Isolationism in this market hurts everybody.

Re: Deliverr raises $7M to help e-commerce businesses compete with Amazon Prime

#15
post #13

Commenting only on the title here (I haven't RTFA yet or heard of Deliverr before)... Amazon is a logistics powerhouse. $7M probably wouldn't even cover the capital investment of a fraction of their equipment in just one of their warehouses. Claiming a series A startup is going to compete with that is a surefire way to discredit it.

I'm part of the team at Deliverr. The implication that the $7M will go towards building a parallel infrastructure is not an accurate view of the strategy.

This company is setting up the infrastructure to leverage the vast investments in warehousing that already exist all over the US.

Definitely recommend reading the article, it does a solid job of summing the mission up :)

Re: Deliverr raises $7M to help e-commerce businesses compete with Amazon Prime

#16
post #9

Earlier quoted context omitted.

I disagree with you on many fronts - First any business should ask for metrics on past performance and that is how you should judge the performance and not by assertions or business models - Case in point -- Taxis were fully controlled they all looked the same, the drivers were all trained the same way -- yet the consumer experience was bad. Then Uber/Lyft came in and they don't drive the taxis but they are able to o…

Ok, I hear you, but I think you're missing the forest for the trees - Why did amazon beat these businesses in the first place? It wasn't because they connected buyers with sellers, people have been doing that for decades. It has nothing to do with the rules of engagement, amazon is full of fake products and reviews. It wasn't because the user experience was bad, the amazon UX is pretty bad, it's very cluttered, and S…

>> And for what it's worth - Sometimes I am unable to get an Uber, but every time I call the taxi company, a taxi shows up.

FWIW from me, I have had taxi companies fail to send me a taxi, or send me one hour+ after they said they would, every time I have called them in the small cities I've been in that didn't have uber. I can count the times I didn't get an uber when I wanted one on one hand, and I get dozens of them a week...

Re: Deliverr raises $7M to help e-commerce businesses compete with Amazon Prime

#17
post #9

Earlier quoted context omitted.

I disagree with you on many fronts - First any business should ask for metrics on past performance and that is how you should judge the performance and not by assertions or business models - Case in point -- Taxis were fully controlled they all looked the same, the drivers were all trained the same way -- yet the consumer experience was bad. Then Uber/Lyft came in and they don't drive the taxis but they are able to o…

Ok, I hear you, but I think you're missing the forest for the trees - Why did amazon beat these businesses in the first place? It wasn't because they connected buyers with sellers, people have been doing that for decades. It has nothing to do with the rules of engagement, amazon is full of fake products and reviews. It wasn't because the user experience was bad, the amazon UX is pretty bad, it's very cluttered, and S…

[deleted]

Re: Deliverr raises $7M to help e-commerce businesses compete with Amazon Prime

#18
post #7

I run engineering at Deliverr. Happy to answer any questions.

As one of the people grumbling in the bit "ugh, Amazon" thread earlier today [1], I'm delighted to see somebody tackling this.

[1] https://news.ycombinator.com/item?id=18147063

Re: Deliverr raises $7M to help e-commerce businesses compete with Amazon Prime

#19
post #9

Earlier quoted context omitted.

I disagree with you on many fronts - First any business should ask for metrics on past performance and that is how you should judge the performance and not by assertions or business models - Case in point -- Taxis were fully controlled they all looked the same, the drivers were all trained the same way -- yet the consumer experience was bad. Then Uber/Lyft came in and they don't drive the taxis but they are able to o…

Ok, I hear you, but I think you're missing the forest for the trees - Why did amazon beat these businesses in the first place? It wasn't because they connected buyers with sellers, people have been doing that for decades. It has nothing to do with the rules of engagement, amazon is full of fake products and reviews. It wasn't because the user experience was bad, the amazon UX is pretty bad, it's very cluttered, and S…

Personally, I think Amazon's original advantage was definitely in a high-quality experience. (FWIW, I've been a customer since 1997, but didn't join Prime until 2010.) They used to have pretty reliable reviews and real products. They used to have better prices. And they used to have a much better user experience.

What I really want is shopping as a utility. I want to spend the minimum time possible and get great results with no worries. Speedy delivery is sometimes part of that, but not always. If there were something as reliable as the Amazon of 2010 but defaulted to 3-day delivery for free, I'd switch in a heartbeat.

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