Doesn't some of the states have a "right to repair" law? If memory serves correctly, Tesla had a trouble with that. Will Apple not be affected?
Apple's Proprietary Software Locks Kill Independent Repair on New MacBook Pros
391–400 of 455 posts
Re: Apple's Proprietary Software Locks Kill Independent Repair on New MacBook Pros
#392Back when end users could replace (upgrade) RAM and storage, I cared about keeping that flexibility. Now those are soldered to the motherboard and generally non-upgradeable from the start. This change affects “display assembly, logic board, top case (the keyboard, touchpad, and internal housing), and Touch ID board”. I could see wanting an alternate, after-market keyboard, but otherwise am happy to stick with Apple p…
I'd love to be able to replace the storage in this Mid 2014 Macbook Pro, I'm pretty sure it's on its way out (about every 2 weeks the filesystem and finder completely hang). I can buy an SSD for a couple of hundred £, and I have replaced the disks in a fair number of older macs (mostly spinning rust -> SSD) for family members. The cost of getting it replaced by Apple would be a lot higher, and if it turns out that wasn't the issue then I don't have a spare SSD to use as external storage either.
Re: Apple's Proprietary Software Locks Kill Independent Repair on New MacBook Pros
#393Earlier quoted context omitted.
Basically everyone in my family used to call me for tech support (parents, grandparents, aunts, uncles, cousins), but in the past 3 years or so, I’ve convinced everyone to iPhones and iPads and MacBook Airs, they have have basically zero tech support calls to me. Everything just works as long as they keep track of their Apple ID and iCloud login. There is definitely value to not spending any time or brain cycles worr…
After upgrading every older family member to Chromebook, I have had zero calls for support. Apple isn't the only game in town.
After doing something similar, I get tons of calls because no one knows how to use anything with it and stuff they want just isn't compatible.
Plus, you're 100% tied into google. Everything google - so how can that be considered an alternative?
Re: Apple's Proprietary Software Locks Kill Independent Repair on New MacBook Pros
#394Earlier quoted context omitted.
Doesn’t Apple provide loaner devices during repairs?
AFAIK, only if you sign up for their "Joint Venture" business program. In HK, it's HKD 3838 a year (about USD 500). EDIT to add: my 2016 MBP is so bad that I'm seriously considering joining that program.
I've managed it in the past, but only after emailing Tim Cook. Someone picked it up and sorted it.
Was an older Unibody MacBook Pro with a factory SSD, used to randomly decide to delete all the data on it every couple of months. In the end they replaced the entire machine with a newer model.
Re: Apple's Proprietary Software Locks Kill Independent Repair on New MacBook Pros
#395Earlier quoted context omitted.
> my 2017 MBP keyboard is starting to become faulty. I've been dreading having to turn it in because I actually need this thing up and running. My '15 MBP retina had it's keyboard and trackpad shit itself about 12 months after I purchased it. It was becoming apparent at the time that a) apple wouldn't repair it (they told me that I must have damaged it myself so they wouldn't do a warranty job, before even inspecting…
Good luck with dell warranty/service.
No issues with Dell warranty/service here and I send Dells, Lenovos, & Macbooks out for repair a few times a week. Equally as good in my opinion.
Re: Apple's Proprietary Software Locks Kill Independent Repair on New MacBook Pros
#396Earlier quoted context omitted.
It might be totally unfeasible for a consumer to get your rights over a small repair, but you do have EU-law protection for your rights as a consumer. Article 3 of the directive [1] states your rights quite clearly: "Any repair or replacement shall be completed within a reasonable time and without any significant inconvenience to the consumer, taking account of the nature of the goods and the purpose for which the co…
I hope we get a "right to repair" law in EU, where the seller is required by law to provide repairability services next to their regular warranties. That means that, as a seller, you must provide a service to repair (and replacement parts) for "reasonable" prices for anything you sell. For example, if you're selling notebooks, you must be able to provide notebook parts and repair as well for the products you sell. Co…
> you must be able to provide notebook parts and repair as well for the products you sell
You’re proposing commanding companies to erect and maintain new and complex supply chains and packaging schemes. It’s a well-meaning proposal. But it will be costly. That will deter new entrants and increase prices in your market. Do this many times from different perspectives and you end up with a towering bureaucracy and sclerotic economy.
Re: Apple's Proprietary Software Locks Kill Independent Repair on New MacBook Pros
#397Earlier quoted context omitted.
> But, objectively, for the everyman, is the Apple ecosystem currently the best? It absolutely is. Have any evidence to back up that spurious claim?
The posts above listed a lot of evidence. Maybe you’d care to read them, since you ask. Or provide your own counter evidence.
I'm sorry but anecdotes do not prove that something is objectively better, and if the argument is built on anecdotes, then the argument should be rejected.
Also if you make a claim that something is objectively better than the alternative then the burden of proof is on you to show why it is, objectively, better.
Re: Apple's Proprietary Software Locks Kill Independent Repair on New MacBook Pros
#398Reading this I've grown even more appreciative of how easy ThinkPads are to repair/upgrade. Almost encouraged, given the many guides and YouTube videos available, and ultimately it's a cost saver to them.
And to all those that have moaned about the Linux desktop, I recently upgraded my ssd on my x260. End to end - circa 2.5 hours (a lot of that hands off). Fresh install of Fedora WS, with all packages and home directory restored, back to full productivity. No dicking around with drivers or playing "50 click-through install wizards".
I can't help but wonder, is that even possible on Windows or OS X?
Edit: typo
Re: Apple's Proprietary Software Locks Kill Independent Repair on New MacBook Pros
#399Earlier quoted context omitted.
My Bulgarian MacBook adventure was actually pretty great. I needed an arrow key for my 2014 MacBook and contacted a shop in Sofia. They were happy to ship (they had it in sock) it to their sister shop in Varna (closer to me) and once I got there the key and labor to replace it (granted, it only took them 3 minutes) was less than €2. Yes, two Euros.
Times have changed. That repair would now cost you 700€
I don't love the new keyboard, but keycaps are still replaceable as long as the scissor mechanism is OK. (Previously the scissor could be replaced, too.)
Re: Apple's Proprietary Software Locks Kill Independent Repair on New MacBook Pros
#400Back when end users could replace (upgrade) RAM and storage, I cared about keeping that flexibility. Now those are soldered to the motherboard and generally non-upgradeable from the start. This change affects “display assembly, logic board, top case (the keyboard, touchpad, and internal housing), and Touch ID board”. I could see wanting an alternate, after-market keyboard, but otherwise am happy to stick with Apple p…
Check out the XPS 15 9570 (2018 version), it has wi-fi card, SSD and RAM all slotted and standard form-factor. And every other part is cheap and available to be bought and replaced if not by you, then by anyone who has the skill. Apple and other manufacturers make it hard to believe that a slick light modern laptop can't be easy to repair, but it in fact can be, if you engineer it to be serviced on-site.
Then why hasn't a manufacturer done it?
I still haven't found a laptop that has a trackpad anywhere was good as a Macbook. Still waiting.
I'm still waiting for this mythical huge market of people who want to tinker and repair everything themselves. It doesn't exist. It's a vocal minority on here, and nothing more.