Earlier quoted context omitted.
The worst part is there is no evidence it makes managements job easier. The saying is JIRA is yo project management what PowerPoint is to public speaking. For people who are good it can marginally improve the output but for most people it’s an easy way to wank away your time convincing yourself you are working on the right thing as you ignore the real issues.
I’m not entirely convinced eg Trello or Asana would do much better here, and you need to organize planned work somewhere. Personally I’m a fan of a physical Kanban board. This definitely scales far worse than JIRA does.
Does it? I think there are compelling arguments against it wrt remote employees. But I've seen no evidence that once you get bigger than a project that requires more than a physical Kanban boards any project synchronization becomes a farcical activity.