Earlier quoted context omitted.
If you compare the UX at Walmart vs, say, Costco (which pays higher wages) I'm not so sure that paying the lowest is good business. i.e. is 1 Costco employee equal in productivity to 1 Walmart employee? I suspect not.
https://www.bloomberg.com/view/articles/2013-08-27/why-walma... Walmart pays less because it has much lower profit margins. It serves far more customers and the average employee is a great deal less skilled. And it’s cheaper, with greater product choice. The average Walmart employee is definitely worse than the average Costco employee but Walmart is clearly the better business. It has higher gross profits, employs mo…
>> Walmart [1]
Total Revenue (TR) = 500,343,000,000
Gross Profit (GP) = 373,396,000,000
Gross Margin = GP / TR = ~25%
>> Costco [2]
Total Revenue (TR) = 129,025,000,000
Gross Profit (GP) = 17,143,000,000
Gross Margin = GP / TR = ~13%