41–50 of 226 posts
>That made Sasser pause. Wouldn’t an actual representative from Wells Fargo’s fraud division already have access to his current PIN? No, nobody has access to your PIN, if you forget it you need a new card.
That's not true- you can reset you PIN if you go to a physical Wells Fargo location, I've done it.
Earlier quoted context omitted.
It makes me laugh when my banks fraud department calls me and then asks me to verify myself to them by giving personal information before asking me questions. I usually laugh at them and tell them they they are the unverified party in this phone call, not me. I always pull up the website and confirm before telling them anything.
> I usually laugh at them and tell them they they are the unverified party in this phone call, not me. This is one of the related reasons why I finally got my ducks in a row and switched away from Chase three years ago. Their potential-fraud-has-happened outreach department was, in my experience, terrible about this. It didn't help that their potential-fraud-detection department was similarly bad. ("You used your deb…
Bank of America has an interesting optional feature where they geolocate the transaction, and if it's a certain distance away from your cell phone, it triggers the fraud process.
I think if more banks did this, it could cut down on a certain percentage of these problems.
The downside is that you have to trust your bank enough to let it track your phone 24/7. And having recently gone through the privacy notices of several of my bank apps and web sites, I'm not entirely sure that's a good idea, either.
How come in 2018 we can't get a reliable CallerID. Surely this is something that could be simply regulated. Perhaps there should be a few types of CallerID - verified, physical and nominated. Eg a company calls you with a verified ID (like TLS), a local number from a single line is physically authenticated and anything else is just a best guess. That way we can filter more reliably.
Who are the people manning the phones for the scam? Does it really pay better than a real job? I mean if you have the skills to scam like this you have skills that are valuable to legit business as well, no? I knew a few criminally-minded people back in high school and my early 20's (I don't associate with them anymore.) The thing that always stuck me about the "criminal mind" is that they were ready and willing to w…
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Earlier quoted context omitted.
> I usually laugh at them and tell them they they are the unverified party in this phone call, not me. This is one of the related reasons why I finally got my ducks in a row and switched away from Chase three years ago. Their potential-fraud-has-happened outreach department was, in my experience, terrible about this. It didn't help that their potential-fraud-detection department was similarly bad. ("You used your deb…
their potential-fraud-detection department was similarly bad. ("You used your debit card at an AM/PM in Washington State!!!!" Yes, I know, it is about 900 feet from my house; I go there regularly.) A year ago I had an awful experience with this. We were on vacation at Big Bend National Park, which is hours away from everything in southwest Texas. When trying to pay for breakfast, our card was denied. I tried to call…
And when you're in a scrape, you can often barter with all three.
This is 100% destroying the phone for younger generations ... my kids answer nothing, not even my own phone calls because they set their phones on do not disturb to curb the endless robo, scam, and cold calls. If it wasn't for https://hiya.com/ , I'd be at the end of my wits. Seems like the number of fake calls has ramped up exponentially in the last months. I finally just set it up completely block all telemarketing…
The issue, as I understand it, is that the SS7 telephone network is completely insecure assuming that you have the ability to connect to it. Shady gateway providers will allow you the privilege, and once you're in, you can do just about anything. There is precious little within SS7 to prevent or respond to spoofing. It's a major nightmare for telephone companies.
> It's a major nightmare for telephone companies.
Disagree. It's a bug for the telcos, and a major nightmare for the rest of us.
The issue, as I understand it, is that the SS7 telephone network is completely insecure assuming that you have the ability to connect to it. Shady gateway providers will allow you the privilege, and once you're in, you can do just about anything. There is precious little within SS7 to prevent or respond to spoofing. It's a major nightmare for telephone companies.
I'll give you the flip side of the scammer's deterioration of trust in the phone... a few months back I got a phone call from what appeared to be my bank, and they were asking me about a fraudulent charge that I didn't recognize. Worried that this was the beginning of a scam, I delayed a bit on the phone while I logged in independently to my bank account... and lo, yes, indeed, there was a fraudulent charge to my acc…
The problem here is the ability to spoof caller ID. This should not be possible. Regulations set up the phone system, regulations need to make this change. I don't care what excuse anyone has, don't care about your stupid PBX or any of that. Caller ID should be mandatory and reliable. Having said that, always assume someone calling you is a fraud. If your "bank" calls you, tell them you'll call back and don't call a…