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Ask HN: Anyone from Google here? The new Gmail UI is painful

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Re: Ask HN: Anyone from Google here? The new Gmail UI is painful

#202
post #96

For me (I'm in Italy) the best part was the request: " would you like to switch now or in two weeks?". I use the same with my kids: "would you like one portion of broccoli or two portions?". This approach gives the perception of being able to choose.

I was hoping they would use this feedback to roll back the change. No luck though...

Re: Ask HN: Anyone from Google here? The new Gmail UI is painful

#203

Google web UX has gotten horrific. I used to visit Google News multiple times per day. Then the UX went to hell there too. Each iteration became worse. After the latest changes, it became so unbearably hideous and clunky that I couldn't stand it anymore. I got mad every time I loaded the site. But years of keyboard memory still had me typing in the URL constantly, getting mad every time it loaded up. I finally black…

UX Pro here. Google pays senior UX folks an average $160,000 they have "degrees" from third rate Unis like Stanford and Cal Poly tech. How dumb can they be? Do you think they will ever make any money?

Bad websites don’t imply dumb UX people, more likely bad incentives and objectives.

The new GMail seems like a more functional “new Reddit”. It achieves a certain look and was probably metric driven, but didn’t really address what users care about.

As a casual GMail user, I like it. But it would drive me crazy if I had to work with it all day with my work mail volume.

Re: Ask HN: Anyone from Google here? The new Gmail UI is painful

#204

Earlier quoted context omitted.

Same. I’m actually at google but I’m not going to tell the gmail team about this post because 1. I don’t agree with it, and 2. Gmail team is already painfully aware that any given change will be unappealing to a subset of users. 3. They are probably already here, taking note, considering. Unfortunately we can’t all have a custom UI written exactly to our specifications. Gmail team has to try to do what they think is…

There is absolutely, 100%, without qualification, no circumstance whatsoever where a regression is good for most users. The fact that you think so makes it hard to take anything else you've said seriously.

Do you mean that this change is a regression for most users? In which case do you have data to back that up?

Or do you mean that a change which regresses for a small number of users while improving for most is bad? In which case this is not correct and I'm happy to elaborate on why.

Re: Ask HN: Anyone from Google here? The new Gmail UI is painful

#208

Google web UX has gotten horrific. I used to visit Google News multiple times per day. Then the UX went to hell there too. Each iteration became worse. After the latest changes, it became so unbearably hideous and clunky that I couldn't stand it anymore. I got mad every time I loaded the site. But years of keyboard memory still had me typing in the URL constantly, getting mad every time it loaded up. I finally black…

UX Pro here. Google pays senior UX folks an average $160,000 they have "degrees" from third rate Unis like Stanford and Cal Poly tech. How dumb can they be? Do you think they will ever make any money?

I wouldn’t call Stanford third rate for UX. That being said, I suspect there are too many lazy, entitled, people at Google.

Re: Ask HN: Anyone from Google here? The new Gmail UI is painful

#209
Someone mentioned the calendar widget but what seems to be missing from the new UI is the wonderful calendar integration where dates and times are turned into links that I can click on to create a calendar event directly from an email. That to me was the dealbreaker for switching to the new UI, and am disappointed to hear that they are removing the option to revert back to the classic UI.
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