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Zoho.com CEO says domain with 40M users suspended for abuse complaint

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Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#121
post #97

Earlier quoted context omitted.

It sounds like the spammers found a way to automatically create new @zoho.com email accounts, and the single way to stop them might be using a CAPTCHA service from the direct competitor, Google. At least that was the unfortunate case for the privacy focused German email provider Mailbox.org[1]: > We recently detected activities on our servers where bot nets were used to create hundreds of thousands of e-mail accounts…

I suppose due to the increasing risk of being broken by competing neural networks, recaptcha appears to be moving towards a model based on usage heuristics in v3. This is something that is more easily achievable by a small startup, so I hope to see competition for this type of solution if there isn't some already.

I am working on exactly this at hcaptcha.com

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#122
post #97

Earlier quoted context omitted.

Just FYI, I'm one of the maintainers of a mid-size forum regarding opensource virtualization/containers and thus spam is a daily occurrence. While the fight against it is rather dire and no end will ever be in sight, I'll nonetheless never stop (tool assisted) fighting. Anyway, @zoho.com addresses used by spammers started to pop up circa a month ago and increased rapidly in occurrence. As we use stopforumspam to repo…

It sounds like the spammers found a way to automatically create new @zoho.com email accounts, and the single way to stop them might be using a CAPTCHA service from the direct competitor, Google. At least that was the unfortunate case for the privacy focused German email provider Mailbox.org[1]: > We recently detected activities on our servers where bot nets were used to create hundreds of thousands of e-mail accounts…

If you’d like to use a strong captcha approach without using a competitor you might want to check out http://funcaptcha.com (I have no affiliation, have heard good things and been presented it on a couple of sites)

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#123
post #96

Earlier quoted context omitted.

This was registrar level, not nameserver level.

AWS Route 53 provides full registrar services for a while now.

They use Gandi iirc, they are not a registrar themselves.

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#124
post #68
post #5

Zoho CEO here. Our domain was abruptly blocked by our registrar this morning. Our NOC team and myself tried to get in touch with them and they tell us "Contact our legal". Even I could not get in touch with anyone beyond their phone operator. The domain was restored, but as DNS takes time to restore, we are still facing issues. They later claimed there were abuse complaints about Zoho.com emails (which is our persona…

Transfer your domain to a major registrar. Tierra.net looks like some bs cheap registrar and doesn't have any social media updates on their accounts since 2017. I'd recommend Namecheap.

Even a solid company like Namecheap wouldn't actually be appropriate for a large, enterprise corporation such as Zoho.

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#125

Earlier quoted context omitted.

I suppose due to the increasing risk of being broken by competing neural networks, recaptcha appears to be moving towards a model based on usage heuristics in v3. This is something that is more easily achievable by a small startup, so I hope to see competition for this type of solution if there isn't some already.

I am working on exactly this at hcaptcha.com

This is really neat!

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#126
post #109

Earlier quoted context omitted.

I suppose due to the increasing risk of being broken by competing neural networks, recaptcha appears to be moving towards a model based on usage heuristics in v3. This is something that is more easily achievable by a small startup, so I hope to see competition for this type of solution if there isn't some already.

> recaptcha appears to be moving towards a model based on usage heuristics in v3 I always thought that Google has a huge competitive advantage here, because most people browse the web being logged into their Gmail accounts, and, therefore, as with Google Analytics and Google Adsense, Google knows that it's you who is viewing that page. It can then present extremely time-consuming CAPTCHAs to anonymous visitors, most…

...or running a logged off browser with cookied restricted to the browser session. I spend my time solving captchas which I am getting sick of. My immediate reaction now when presented a captcha is to browse away.

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#128
post #5

Zoho CEO here. Our domain was abruptly blocked by our registrar this morning. Our NOC team and myself tried to get in touch with them and they tell us "Contact our legal". Even I could not get in touch with anyone beyond their phone operator. The domain was restored, but as DNS takes time to restore, we are still facing issues. They later claimed there were abuse complaints about Zoho.com emails (which is our persona…

Ted from Namecheap here. I shot you an email. We'd be happy to help you out and ensure that your domain is locked down.

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#129
post #68
post #5

Zoho CEO here. Our domain was abruptly blocked by our registrar this morning. Our NOC team and myself tried to get in touch with them and they tell us "Contact our legal". Even I could not get in touch with anyone beyond their phone operator. The domain was restored, but as DNS takes time to restore, we are still facing issues. They later claimed there were abuse complaints about Zoho.com emails (which is our persona…

Transfer your domain to a major registrar. Tierra.net looks like some bs cheap registrar and doesn't have any social media updates on their accounts since 2017. I'd recommend Namecheap.

I get the feeling a lot of folks ended up there from Domain Discover which had good ratings back in the day. They actually aren't that cheap.
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