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FanDuel not honoring bet that would have paid over $82,000 due to line error

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Re: FanDuel not honoring bet that would have paid over $82,000 due to line error

#121

Earlier quoted context omitted.

You can program space for mistakes into your smart contract, though (e.g. no payout without final approval). Everyone would know exactly what is going to happen when.

In that case what’s the point of the smart contract in the first place?

Explicit and final agreement about the whole deal.

Re: FanDuel not honoring bet that would have paid over $82,000 due to line error

#122
post #47

Earlier quoted context omitted.

Which is completely different than a digit falling off a window, right?

No, it isn't. It's still a mistake. A programmer could have dropped a digit just as easily as a person failed to properly tape a digit to a window.

When you go to buy that car where the digit fell off the price, the sales person will tell you that the erroneous price is wrong, and tell you the correct one.

If for some reason the sales person does not do this and goes through with the sale at the erroneous price, sucks to be them. They had their chance to correct it and they failed to do so.

This is the same situation, except instead of a sales person, it’s a computer.

It seems to me that this is yet another instance where companies automate processes that previously involved humans, then compensate for the newly introduced errors by blaming the customer.

If you don’t want software bugs resulting in sales at absurd prices, maybe you should have a human review each order to make sure the numbers are sensible.

Re: FanDuel not honoring bet that would have paid over $82,000 due to line error

#123

In this case the punter must have known it was an error, so it doesn't seem moral to pick up the 82k. Somehow everyone else seems to think otherwise, so maybe I'm just a sucker.

I totally agree with you. I think a lot of the other criticism is a buildup of frustration against bad customer rights, but in this case I am aligned with FanDuel. It is so obviously a genuine mistake that some dude is trying to capitalise on and make a big media hoo-hah out of. He's getting $500 and three free games, just take it and be happy.

>It is so obviously a genuine mistake that some dude is trying to capitalise on and make a big media hoo-hah out of

If the situation were reversed, and due to a genuine mistake FanDuel showed that the customer owed the company the money, do you think they would simply accept that it was a mistake and fix it? If I had to bet I would guess that they'd attempt to collect the money using any means necessary just like the customer

Re: FanDuel not honoring bet that would have paid over $82,000 due to line error

#124
post #77

Earlier quoted context omitted.

So now it only matters in finance? No one lost anything here. It's ridiculous to expect a payout due to an error like this. You wouldn't get one at a casino if e.g. a slot machine malfunctioned. What if the payout was $500M? Should they have to pay that as well?

Actually you won't get a payout if the slot machine malfunctioned: https://vegasclick.com/games/slots/malfunctions

thanks, that was a typo

Re: FanDuel not honoring bet that would have paid over $82,000 due to line error

#125

Earlier quoted context omitted.

Yeah this was my first thought too. My sincere hope is that the law's response is "Pay up, this is how your business works. If this kind of thing is going to be a problem for you, buy insurance for it."

My sincere hope is that you accidentally fat finger a button while banking one day and wipe out your checking account sending a transfer or something. We'll see if you feel the same way then.

>you accidentally fat finger a button while banking one day and wipe out your checking account sending a transfer or something

Completely different situations

Re: FanDuel not honoring bet that would have paid over $82,000 due to line error

#126
post #68
post #57

Earlier quoted context omitted.

And if that bug cost his company say, $80,000 for some reason, there's plenty of instances where his company just has to eat that. I've literally made tens of thousands of dollars in mistakes over my careers (try not to make the same one twice) and 9 out of 10 times the company would go "shit dude, don't ever let that happen again!"

And what if it were 1M? 500M? 1B? They just go out of business? Your logic doesn't scale well and seems overly harsh. They offered $500 and a pair of tickets. The guy lost nothing, I think that's fair.

You may be surprised to learn that software bugs put companies out of business. They also can kill people.

Re: FanDuel not honoring bet that would have paid over $82,000 due to line error

#127
post #99

Earlier quoted context omitted.

They're old racist terms against Welsh and Romani people

I've read the Welsh being described as loquacious, dissemblers, immoral liars, stunted, bigoted, dark, ugly, pugnacious little trolls, but I cannot confirm its truth or otherwise.

What a repugnant and confused comment.

Re: FanDuel not honoring bet that would have paid over $82,000 due to line error

#128
post #80

You might want to reconsider using “welching” in this context. And don’t change it to “gyping”, either.

I'm fine with welching, thanks, been using it since long before anyone suggested to me it might have origins such as you infer. In fact since you're the first person I've known to be offended by it, then unless you're Welsh, I suggest you take a break from virtue signalling, it's really boring. Never heard the term gyping until you mentioned it though.

Re: FanDuel not honoring bet that would have paid over $82,000 due to line error

#130
Surprised at most of the comments here. If the line error had been for $82,000,000 would you have expected them to honor it as well?

Whenever there's doubt side with the customer but this was such an obvious error that any reasonable better would have realized it. Had the better lost the money I'm pretty confident they would have refunded the bet as well (since the bets were voided).

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