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FanDuel not honoring bet that would have paid over $82,000 due to line error

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Re: FanDuel not honoring bet that would have paid over $82,000 due to line error

#71
post #55

Surely there's insurance for such errors?

Yeah this was my first thought too. My sincere hope is that the law's response is "Pay up, this is how your business works. If this kind of thing is going to be a problem for you, buy insurance for it."

My sincere hope is that you accidentally fat finger a button while banking one day and wipe out your checking account sending a transfer or something. We'll see if you feel the same way then.

Re: FanDuel not honoring bet that would have paid over $82,000 due to line error

#72
post #57
post #44

Earlier quoted context omitted.

>It's within their power to improve their automated system to not offer stupid bets So then it's also within your power to never write bugs. Have you ever written any? How did that happen? It was within your power not to do so, right?

And if that bug cost his company say, $80,000 for some reason, there's plenty of instances where his company just has to eat that. I've literally made tens of thousands of dollars in mistakes over my careers (try not to make the same one twice) and 9 out of 10 times the company would go "shit dude, don't ever let that happen again!"

If your company could create a ToS to get out of it, they would though.

There are reversible mistakes too.

Re: FanDuel not honoring bet that would have paid over $82,000 due to line error

#73
post #30

Earlier quoted context omitted.

Disgusting? So if you see a sign on a car for sale that says $19,95 because a digit fell off, the dealer is obligated to sell it to you at that price? People and systems make mistakes, that doesn't mean it's "disgusting" that they protect themselves financially from those mistakes.

It's more like - dealer sold you the car for $19.95, then came after you and demanded the rest $19k because of the error.

Once I went to recredit my public transportation badge in a shop mandated by the city to do the transaction and they mistakenly charged me something like 15€ instead of 150€ (I don't remember the exact figure but it was a 0 missing). Two days later I got my badge blacklisted (and earned myself a loud and obnoxious buzz from the badging machine in the bus).

I had to make a call and go to the transportation office to settle the matter. They told me the shop was likely to suffer repercussions after the incident.

Re: FanDuel not honoring bet that would have paid over $82,000 due to line error

#74
post #26

This will just add to the (necessary - don't get me wrong) tax on society that is our legal system. It's pretty obvious what should happen here because, as humans, we understand and allow for the possibilities of mistakes. Fan Duel should send him some tickets to a game, try to create a positive interaction for him, and let's move on.

Do we really have much sympathy for a gambling company? If you make an error, they expect you to pay. Why shouldn’t they? Oh no, their huge profits take a one time $80k hit. I hope he wins in court.

Exactly, we shouldn't apply the law equally, we should apply it to how morally tasteful we find the business and how much money the company makes.

Re: FanDuel not honoring bet that would have paid over $82,000 due to line error

#76

And yet, you can bet that they'd collect if the error were in their favor. And they probably have. Absolutely disgusting.

I mildly disagree in the sense that what constitutes a "palpable" error is just too broad of a grey area. It would be encouraging to see FanDuel just cough up the erroneous wager (which is surely cheaper than a lawsuit) and tighten down the definition of errors in spreads to something more specific such as anything outside like 2 standard deviations within the scope of a game* *I'm not a gambler just someone who beli…

I don't see why that should matter. What is the definition of a "palpable" error that the bettor can make and get his bet refunded after the fact? Of course none exists, it doesn't matter if your kid clicks a bet or you fat finger the wrong number or even if your own homebrew betting algo has a glitch, if you don't notice until after the bet has resolved you're just out of luck.

As long as there is no "I made a mistake, get out of jail free" card for bettors there shouldn't be one for the companies serving those bets either. FanDuel would have collected this man's money if the Broncos had lost and they would have collected his money if he had clicked this bet accidentally, to that end he deserves to collect his money.

Re: FanDuel not honoring bet that would have paid over $82,000 due to line error

#77
post #44

Earlier quoted context omitted.

>It's within their power to improve their automated system to not offer stupid bets So then it's also within your power to never write bugs. Have you ever written any? How did that happen? It was within your power not to do so, right?

I've never written a bug in a system designed to earn me money and then denied responsibility for the consequences of the bug, no. That is, my argument is about how you decide responsibility, not about technical excellence.

So now it only matters in finance? No one lost anything here. It's ridiculous to expect a payout due to an error like this. You wouldn't get one at a casino if e.g. a slot machine malfunctioned. What if the payout was $500M? Should they have to pay that as well?

Re: FanDuel not honoring bet that would have paid over $82,000 due to line error

#78

And yet, you can bet that they'd collect if the error were in their favor. And they probably have. Absolutely disgusting.

Disgusting? So if you see a sign on a car for sale that says $19,95 because a digit fell off, the dealer is obligated to sell it to you at that price? People and systems make mistakes, that doesn't mean it's "disgusting" that they protect themselves financially from those mistakes.

The price sticker is an advertisement, not a binding contract. See https://en.wikipedia.org/wiki/Invitation_to_treat
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