In killing Inbox, Google takes another swipe at its most passionate users
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Re: In killing Inbox, Google takes another swipe at its most passionate users
#2im not sure whats going on in google when it comes to email, but i really hope when this new look is enabled again in 2 weeks i can still go back to classical...
Re: In killing Inbox, Google takes another swipe at its most passionate users
#3im not sure whats going on in google when it comes to email, but i really hope when this new look is enabled again in 2 weeks i can still go back to classical...
Same here. I've been accepting the new look when prompted to try it out, but I keep switching back within a few hours. I hope those metrics mean something.
Re: In killing Inbox, Google takes another swipe at its most passionate users
#4I'd settle for them actually releasing new visual themes for Gmail. They've had the same cartoony themes for near 8 years now I think. Maybe longer. I liked them initially, but that was it. They don't even allow anyone to submit their own or anything like that....
Re: In killing Inbox, Google takes another swipe at its most passionate users
#5The new look Gmail has performed very poorly for me. Hanging for extended periods while changing views, and during search. I'm not sure why a UI refresh would have such an effect but I've been avoiding switching because of this
Re: In killing Inbox, Google takes another swipe at its most passionate users
#6im not sure whats going on in google when it comes to email, but i really hope when this new look is enabled again in 2 weeks i can still go back to classical...
Same here. I've been accepting the new look when prompted to try it out, but I keep switching back within a few hours. I hope those metrics mean something.
I'm sure one of their metrics is "time on site", which often doesn't distinguish between "spends more time because they enjoy the product" and "spends more time because they can't find the things they're looking for and are becoming very frustrated with your service"
Re: In killing Inbox, Google takes another swipe at its most passionate users
#7Google's shutdown of products and APIs seems to have led to critical level of trust loss amongst developers and influencers.
It's time for Google to either fix this or get out of providing services and APIs to developers.
Google doesn't seem to put any weight at all on the outcry every time its shutters another service/API.
The trust must be restored.
Google doesn't seem to understand that when they shut service X, that their (potential) customers for service Y (such as Google Compute Engine) become concerned that service Y will be shut down too.
To put a positive suggestion forward, Google could consider giving all services a "sunset guarantee".
A "sunset guarantee" is a commitment that the service will be shut down only with a minimum notice period of say for example 5 years.
Re: In killing Inbox, Google takes another swipe at its most passionate users
#8I'd settle for them actually releasing new visual themes for Gmail. They've had the same cartoony themes for near 8 years now I think. Maybe longer. I liked them initially, but that was it. They don't even allow anyone to submit their own or anything like that....
I would be happy if the let me keep the classic gmail already.
They are quite pushy about the UI switch lately, if you reverted back to the old look.
Re: In killing Inbox, Google takes another swipe at its most passionate users
#9Earlier quoted context omitted.
Same here. I've been accepting the new look when prompted to try it out, but I keep switching back within a few hours. I hope those metrics mean something.
I'm sure one of their metrics is "time on site", which often doesn't distinguish between "spends more time because they enjoy the product" and "spends more time because they can't find the things they're looking for and are becoming very frustrated with your service"
Are you suggesting google is using their analytics data naively? With all due respect, these large tech corporations are ran by adults who understand user experience.
Re: In killing Inbox, Google takes another swipe at its most passionate users
#10I don't think Google cares whether its users are "passionate" or not. They've reached market saturation, so further spread of their products through word-of-mouth (via passionate users and such) isn't a goal at this time.
With regard to their Internet service products, their goal seem to be to monetize the user base effectively, while avoiding wasting funds on unnecessary developer time. To that end, many of their products seem to exist as short-term bets or "experiments", ostensibly to give users something great/interesting, but internally justified by the extra data or "research" those products will generate. See Google Voice (angle: voicemails help train Google Assistant), Inbox (angle: research on some email ideas for potential incorporation into GMail), etc.
Google's cultural fixation on decision-making based on data and statistics will bite them eventually. It may help them squeeze the market, but it won't help them care about other people.