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Google is discontinuing Inbox

fastcompany.com

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Re: Google is discontinuing Inbox

#423
post #173

Earlier quoted context omitted.

I recently switched back to Gmail from Inbox (before this announcement) and was pleasantly surprised that most of the features from Inbox were there. I barely had to change my workflow.

I like the way Inbox handles certain kind emails differently —- e.g. it extracts relevant data from newsletters, tickets, receipts, order confirmations, package tracking emails etc. so they are available at a quick glance. A quick glance tells me that is not the case with Gmail — correct me if I am mistaken.

Yep this is the biggest thing I'll miss. For example Inbox can automatically recognize a flight confirmation email and turn it into a rich card with supplemental information that wasn't even in the original email, stuff like the flight status and gate.

Additionally, the mobile app is amazing at deep linking back to the right place in another app. For example it can recognize a Seamless food order receipt and deep link back into the Seamless app to view the order status.

Re: Google is discontinuing Inbox

#424
post #157

I don't mean to throw out the same old "you can't get attached to Google products because they kill them at any time" thing, but holy shit, this one feels like a real kick in the balls. Email is one of my most important workflows and I've spent a great deal of time over the past few years attaching myself to the zero inbox mindset through the bundles feature and having my reminders as first class citizens in the inbo…

Yeah, I thought Inbox would actually be safe to use since it was tied to email, but nope. Gmail doesn't have the automated bundling features that Inbox does, and like you, losing Inbox will be a pretty significant blow to my ability to manage email. I've been slowly migrating away from Google's services for a long time now because they keep pulling stunts like this - it's like they're completely unable to keep their…

Same here. Their quality control (even on vanilla Android) has been terrible. Play Music is so broken at times and even Gmail has lots of bugs now. Search and Chrome are some of the only consistently reliable things they do now.

Re: Google is discontinuing Inbox

#425

Earlier quoted context omitted.

Yeah, I thought Inbox would actually be safe to use since it was tied to email, but nope. Gmail doesn't have the automated bundling features that Inbox does, and like you, losing Inbox will be a pretty significant blow to my ability to manage email. I've been slowly migrating away from Google's services for a long time now because they keep pulling stunts like this - it's like they're completely unable to keep their…

Same here. Their quality control (even on vanilla Android) has been terrible. Play Music is so broken at times and even Gmail has lots of bugs now. Search and Chrome are some of the only consistently reliable things they do now.

Pretty sure they are abandoning Play Music as well. YT Music -> Youtube Music is probably going to be the future.

Re: Google is discontinuing Inbox

#426
post #393

Earlier quoted context omitted.

It's likely not google get bored, but users didn't adapt product on large enough scale.

The reason I didn't adopt Inbox (for Android) initially was that it only worked for GMail whereas the regular GMail client also worked with 3rd party mail accounts. I was also extremely hesitant because of Google's history of canning experimental apps and Inbox simply isn't integral enough to be safe from the routine culling (unlike e.g. Chrome or Maps). I was an early adopter for Wave (which ended up going nowhere b…

> Google seems to really want me to use Duo, for example, but nobody I know is eager to use it and I won't talk my friends into using it if it's not clear that it's here to stay.

Not to dismiss the rest of your point which is totally valid and a well deserved criticism, but you can use Duo to call people with Android phones even if they don't have Duo, so you don't actually need to convince them to use it.

Re: Google is discontinuing Inbox

#427
post #272

Earlier quoted context omitted.

It's likely not google get bored, but users didn't adapt product on large enough scale.

> It's likely not google get bored, but users didn't adapt product on large enough scale. What exactly is a "large enough scale"? The mentality that a project is a failure unless it achieves exponential growth and massive world-eating scale needs to die in a fire. Even small things have value, and one of the few good things about massive corporations is they have the resources to do a lot small things well. When you…

> Even small things have value, and one of the few good things about massive corporations is they have the resources to do a lot small things well. When you have 85,000 employees, focus is overrated.

I like to think I understand the sentiment, but I think the reality is a bit more nuanced than that.

Inbox and GMail in all likeliness are in the same product area (PA) and thus at some point in the chain they report to the same person.

That being the case, if Inbox takes even 1/2 the time of this manager that GMail takes, then it's really not worth it because GMail easily has more than 10x the users.

My guess is that they will try to take all the things people liked about Inbox and bring them to GMail over time. They probably want to shut down Inbox before that happens so they can use more engineering resources to make that transition more quickly and also so that the tech stack is simpler by not having to support two different products.

Re: Google is discontinuing Inbox

#428
post #157

I don't mean to throw out the same old "you can't get attached to Google products because they kill them at any time" thing, but holy shit, this one feels like a real kick in the balls. Email is one of my most important workflows and I've spent a great deal of time over the past few years attaching myself to the zero inbox mindset through the bundles feature and having my reminders as first class citizens in the inbo…

I was just about to say basically the same thing. This move only reinforces the same thing that really the only consumer products that are safe are Gmail and Docs (G Suite, essentially). Anything else is basically a psychological experiment into how humans deal with loss of a beloved technology.

Re: Google is discontinuing Inbox

#429
I was already a 'power' Gmail user when Inbox was released. I had developed muscle-memory for prob 20 keyboard shortcuts and used Gmail mouse-free, had dozens of labels, used a slew of Gmail Labs, and had given up using an external email client (used Gmail in a browser exclusively).

Yet when Inbox came along, it was incredibly useful, especially on my phone. It was my choice of app for quickly digesting email on-the-go. I stopped using the Gmail app.

But conversely on the desktop, I remained a Gmail user and never used Inbox.

I understand that the rumors are that Bundles are coming to Gmail which is good and necessary. I can only hope that it's as seamless in the mobile app as it is now in Inbox.

Long live Inbox!

Re: Google is discontinuing Inbox

#430
post #221
post #208

Earlier quoted context omitted.

what's wrong with leaving emails unread?

For me, it’s because I can’t stand having meaningless ‘5,423’ badges littering the icons on my home screen.

It's just as "meaningless" as having any other number badge on your home screen...
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